HOTEL MYSTAYS Sapporo Susukino

HOTEL MYSTAYS Sapporo Susukino Reviews

HOTEL MYSTAYS Sapporo Susukino

5 Chome-1-7 Minami 7 Jonishi, Chuo Ward, Sapporo City, Hokkaido, 064-0807, JapanView hotel details
HOTEL MYSTAYS Sapporo Susukino
HOTEL MYSTAYS Sapporo SusukinoHOTEL MYSTAYS Sapporo SusukinoHOTEL MYSTAYS Sapporo Susukino
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Guest Reviews of HOTEL MYSTAYS Sapporo Susukino

8.9/10
Very good
457 reviews
Verified reviews
Location8.7
Amenities8.8
Service9.0
Cleanliness9.3
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All reviews(457)
Positive reviews(439)
Reviews with photos/video(105)
Great location(127)
Great value for money(43)
Easy to get around(39)
Convenient for shopping(22)
Tasty food(10)
Clean bathrooms(7)
Luggage delivery service(6)
Delicious buffet(5)
Negative reviews(18)
leong chui li
Standard Double Room-Non-Smoking
Stayed in Apr 2026
Family
3 reviews
10/10
Outstanding
Posted on May 28, 2026
Overall satisfy and around got restaurant and Lawson which is convenient
Response from Property: Thank you very much for your stay in our hotel mystays sapporo susukino. We are looking forward to welcoming you again. Kindest regards.
Yuzhouxingchenchen
Standard Twin Room Non smoking
Stayed in Jan 2026
Traveling with friends
17 reviews
8.0/10
Very good
Posted on Apr 15, 2026
The location is great, with a pleasant surrounding environment and convenient transportation. The room was generally clean, and while the facilities were a bit basic, they were sufficient for our needs. The service attitude was very good, leading to an overall pleasant experience and decent value for money.
Original textTranslated by Google
Response from Property: Thank you so much for choosing Hotel Susukino Sapporo from among many hotels. We also sincerely appreciate your high rating and praise. All our staff will continue to strive to provide you with even more comfortable service in the future. We sincerely look forward to your next visit.
DannyLeeeee
Standard Double Room Smoking
Stayed in Jan 2026
Solo traveler
6 reviews
9.2/10
Great
Posted on Feb 23, 2026
I've stayed at Mystays in Tokyo before, so I chose this hotel again for my trip to Sapporo. While the room wasn't huge, it had all the necessary amenities.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at MyStays Hotel Susukino, Sapporo. We are deeply grateful for your recent patronage. We also extend our sincere thanks for your high praise. All our staff will continue to strive to provide you with an even more comfortable experience. We sincerely look forward to your next visit.
Guest User
Standard Double Room-Non-Smoking
Stayed in Dec 2025
Family
1 reviews
8.5/10
Very good
Posted on Feb 10, 2026
Overall good, clean room with amenities provided, just a little annoying to access especially in snowy weather… tough to drag luggage through snow without underpass from station to hotel
Response from Property: Thank you very much for your stay in our hotel mystays sapporo susukino. Thank you for the good rating. We are looking forward to welcoming you again. Kindest regards
Jponthemove
Standard Twin Room Non smoking
Stayed in Jun 2026
Traveling with friends
5 reviews
10/10
Outstanding
Posted on Jul 29, 2026
Tidy room fully equipped with everything you need for a comfy stay. Good locotion. Many shops and restaurants nearby. Lawson convenient store just right next to the hotel. Valuable price. Great pillow and bed.
Response from Property: Thank you very much for your stay in our Hotel Mystays sapporo susukino. Our entire staff remains committed to providing you with even better service in the future. We sincerely look forward to welcoming you back.We are looking forward to welcoming you again. Kindest regards
Guest User
Standard Twin Room Non smoking
Stayed in Nov 2025
Solo traveler
4 reviews
9.5/10
Amazing
Posted on Feb 3, 2026
The room size although quite tight for 2 people but nevertheless it is comfortable. The room amenities was quite good too. The staff was helpful during my stay there and although the hotel didn’t provide any airport transfer service, but you may ask the front lobby to book your taxi. The best things was the hotel provide a luggage storage services. The location wise although not that close, but it’s quite convenient, a 6-7 minutes walk to the nearest station and 4 minutes walk to the tram.
Response from Property: Kami mengucapkan setinggi-tinggi penghargaan kerana memilih Hotel MyStays Sapporo Susukino. Kami dengan ikhlas berterima kasih atas penginapan anda baru-baru ini bersama kami. Kami juga amat menghargai pujian tinggi anda. Keseluruhan kakitangan kami lega mendengar anda menikmati penginapan yang selesa. Kami akan terus berusaha untuk menyediakan perkhidmatan yang lebih selesa lagi. Kami dengan ikhlas menantikan kehadiran anda semula.
Anonymous User
Standard Twin Room Non smoking
Stayed in Nov 2025
Traveling with friends
14 reviews
8.0/10
Very good
Posted on Jan 14, 2026
The room isn't huge, but there's just enough space by the bathroom door for two suitcases. To fully open them and pack, you'll need to use the bed, which is typical for Japanese hotels, so it's acceptable. It's a bit of a walk to Susukino subway station, a few blocks away, and it's even harder in the snow. I had to go to the Susukino airport bus stop, which is only a few hundred meters away, but with snow and luggage, it would have taken about 40 minutes to walk. I ended up taking a taxi from the hotel entrance, costing less than 100 RMB, and got there in just a few minutes, which was very convenient. Overall, the price was reasonable, around 400+ RMB per night.
Original textTranslated by Google
Response from Property: Thank you sincerely for choosing to stay at MyStays Hotel Susukino, Sapporo. We are deeply grateful for your recent stay and for your high praise. We sincerely apologize that the room layout did not meet your expectations. If you have the opportunity to visit Sapporo again, please feel free to stay at our hotel. We look forward to your next visit.
Jishi996
Standard Twin Room Smoking
Stayed in Nov 2025
Solo traveler
25 reviews
7.7/10
Good
Posted on Dec 18, 2025
The room was a bit small and right across from the elevator lobby, but the service was decent. The location is excellent, right in Susukino, with a Lawson convenience store conveniently located right next to the side entrance. There's also a ramen shop across from Lawson that stays open quite late. However, walking from Susukino Station in heavy snow can feel a bit far. A taxi to JR Station would cost about 600-700 yen.
Original textTranslated by Google
Response from Property: Thank you so much for staying at MYSTAYS Hotel Susukino, Sapporo. We appreciate you taking the time to leave us feedback. As this is a business hotel, our rooms are relatively compact. The hotel is conveniently located near convenience stores, ramen shops, curry soup restaurants, and more. We look forward to your next visit. MYSTAYS Hotel Susukino Reception
Anonymous User
Comfort Triple Room
Stayed in Jan 2026
Family
8 reviews
7.5/10
Posted on Feb 26, 2026
The hotel room I booked was for 3 pax, quite spacious and clean.
Response from Property: Thank you very much for your stay in our Hotel Mystays sapporo susukino. We are looking forward to welcoming you again. Kindest regards
Ng Kim Khun
Standard Twin Room Non smoking
Stayed in Nov 2025
Family
21 reviews
8.0/10
Very good
Posted on Jan 21, 2026
Good location and walking distance to town center..Room is a bit small for 2 person stay with 2 luggage. Hotel breakfast is nice and staff are friendly..
Response from Property: Thank you very much for your stay in our Hotel Mystays Sapporo-susukino. We would like to express our sincere gratitude once again for your high praise. However, we sincerely apologize that the room layout did not meet your expectations.We are looking forward to welcoming you again. Kindest regards
Guest User
Standard Double Room-Non-Smoking
Stayed in Oct 2025
Solo traveler
17 reviews
6.5/10
Posted on Dec 3, 2025
The location is a bit far from the JR station; it requires a two-stop subway ride and then about a 10-15 minute walk to reach the hotel. The service was mediocre. After checking in early, I returned to find that my luggage hadn't been sent up to the room, which is a service every other hotel I've stayed at provides.
Original textTranslated by Google
Response from Property: Thank you so much for staying at MYSTAYS Susukino Hotel. We sincerely apologize for the inadequacy regarding luggage storage information. All staff will continue to work hard to improve and prevent this situation from worsening. We look forward to your next visit.
Aguang☀️
Standard Twin Room Non smoking
Stayed in Oct 2025
Traveling with friends
60 reviews
9.7/10
Amazing
Posted on Dec 20, 2025
Had a wonderful stay! The hotel's location is excellent, making it super convenient for dining and shopping nearby. The front desk staff were warm and professional, and the room was spotless. The bedding was exceptionally comfortable – I slept soundly all night. Breakfast was also very much to my taste. The attention to detail really made me feel at home. Great value for money, highly recommend!
Original textTranslated by Google
Response from Property: Thank you so much for staying at Sapporo Susukino MYSTAYS Hotel. We also sincerely appreciate taking the time to provide feedback and give us a positive review. We greatly appreciate your praise. We will continue to strive to provide our guests with the best service and the most satisfying stay experience. All our staff look forward to your next visit.
crackovia
Standard Twin Room Smoking
Stayed in Apr 2026
Traveling with friends
25 reviews
10/10
Outstanding
Posted on May 30, 2026
Hotel it's always great, stay was clean and checking out at 11 is great
Response from Property: Thank you very much for your stay in our Hotel Mystays sapporo-susukino. Thank you for the good rating.We are looking forward to welcoming you again. Kindest regards.
Guest User
Standard Twin Room Non smoking
Stayed in Jan 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Apr 1, 2026
Stayed for over a week, perfect for solo travelers. The room was small but very clean and had all the necessary amenities.
Original textTranslated by Google
Response from Property: 非常感謝您選擇札幌薄野美仕酒店。對於房間佈局未能達到您的預期,我們深感抱歉。我們全體員工將繼續努力,在未來為您提供更加舒適的服務。期待您的再次光臨。
Settapong N.
Standard Double Room-Non-Smoking
Stayed in Dec 2025
Traveling with friends
21 reviews
10/10
Outstanding
Posted on Mar 3, 2026
I recently stayed at Hotel Mystays Sapporo Susukino and overall had a comfortable and convenient experience that suited my travel style perfectly. The hotel is located in the heart of Susukino, Sapporo’s most vibrant entertainment and dining district, which makes it an excellent base for exploring the city. It is about a five to seven minute walk from Susukino Subway Station, giving easy access to other parts of Sapporo, including Odori Park and Sapporo Station. The surrounding area is filled with restaurants, ramen shops, convenience stores, cafes, and nightlife spots, so finding something to eat at any hour is never a problem. Despite being in a lively neighborhood, the hotel itself feels calm and secure once inside. The room was compact, as expected for a Japanese city hotel, but it was thoughtfully designed to maximize space. I stayed in a standard room, which had a comfortable bed, a small desk, a flat-screen television, a refrigerator, an electric kettle, and air conditioning. There was enough space to open a medium-sized suitcase, although travelers with very large luggage might find it slightly tight. The bathroom was clean and functional, with a combined bathtub and shower unit, along with basic toiletries provided. Water pressure was good, and hot water was consistent, which was especially appreciated during the colder Hokkaido weather. Cleanliness throughout the hotel was satisfactory. Housekeeping maintained the room well, and the common areas such as the lobby and hallways were tidy. The staff members were polite and professional, and while not all were fluent in English, communication was smooth and efficient. Check-in and check-out processes were straightforward and quick. One highlight of the stay was the breakfast buffet, which featured a mix of Japanese and Western options. There were rice dishes, miso soup, grilled fish, salads, bread, eggs, and several local Hokkaido ingredients. It was a convenient way to start the day, especially before heading out for sightseeing. The hotel also offers practical amenities such as free Wi-Fi, coin-operated laundry machines, vending machines, and luggage storage services. These facilities make it especially suitable for mid-length stays or travelers moving between cities. Overall, Hotel Mystays Sapporo Susukino delivers solid value for money. While it is not a luxury property, it provides comfort, cleanliness, and a prime location at a reasonable price. I would recommend it to solo travelers, couples, or friends looking for an affordable and well-located hotel in Sapporo.
Response from Property: Thank you very much for your stay in our Hotel Mystays sapporo susukino. Thank you for the good rating.As you mentioned, our hotel is conveniently located just outside the bustling city centre, making it a safe area. We hope this reassures you.Regarding the room layout, while they are by no means spacious, they are fully equipped with all necessary amenities. Our entire staff works diligently to maintain a clean environment.We apologise for any inconvenience caused regarding the language skills of our staff, as you mentioned. We are deeply grateful for your kind words and will endeavour to improve our language proficiency.We are most grateful for your kind words regarding our breakfast.We shall continue striving to offer a menu tailored to our guests' needs, never resting on our laurels.We are looking forward to welcoming you again. Kindest regards