Jozankeionsen-higashi 3-192, Minami Ward, Sapporo City, Hokkaido, 061-2302, JapanView Hotel Details
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Jozankei Tsuruga Resort Spa Mori No Uta Guest Reviews
4.7/5
Amazing
157 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(157)
Positive reviews(156)
Reviews with photos/video(77)
Friendly staff(54)
Relaxing hot springs(33)
Tasty dinner(20)
Delicious buffet(19)
Classy environment(13)
Large rooms(12)
Offers pick-up/drop-offs(11)
Near shopping area(5)
Negative reviews(1)
Emmazhao
Deluxe Japanese And Western Style Room
Stayed in Feb 2025
Family
4 review
3.5/5
Posted on Mar 2, 2025
stayed here for two days ,the hotel is in a good location and it's a relatively nice hot - spring hotel in the local area. Here are some aspects that I found a bit inconvenient during my check-in, and I'd like to share them with you.
1. The housekeeper suggested wearing the clothes and slippers provided by the hotel. It's a pity that all the sizes are the same. It doesn't matter much about the clothes, but the slippers are too big. They make it extremely difficult to walk and it's very easy to and fall.
2. There are a lot of steps in the room. An elderly person in my family tripped and fell when going to the toilet in the middle of the night. You must be careful at night.
3. Most of the customers are Japanese. As for payment, they can only pay in cash or use Visa or Master cards. UnionPay cards cannot be used here.
4. One last thing to pay special attention to is the door of the room. You need to lock it additionally both when entering and exiting the room. If you don't fasten all the locks from the inside when you come in, people outside will be able to open the door. We've already had the embarrassing experience of three of us lying in bed when a group of people suddenly burst in from outside. Please keep this in mind.
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Feebes
Cottage With Open Air Bath (Maximum Five People)
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The staff are very nice and helpful. They can speak good English and that helps us a lot. We only spent a night at the hotel and had to leave at 6am in the morning for the airport. The hotel was very considerate and very kind to allow us to substitute the lunch buffet for the breakfast buffet which otherwise we would miss.
The hotel was on the mountain and the cottage was nicely decorated. We spent a very romantic night in the snowy weather enjoying the cozy onsen.
The food at the dinner buffet was very delicious and in a great variety.
We are thinking about returning for a longer stay.
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nuntinee chaowanawirat
Japanese And Western Style Room
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Very good onsen and service 😊
Jew Yaw
Japanese And Western Style Room
Stayed in Dec 2024
Family
3 review
4.5/5
Great
Posted on Dec 20, 2024
Beautiful hotel not too far from the main onsen street. However, this provides a secluded environment for the hotel to feel very resort like. Decoration and design was classy and top notch. Onsen was good with multiple indoor pools and 2 outdoor pools. Buffet food choice and quality was top notch for both lunch and breakfast.
e
Cottage With Open Air Bath (Maximum Three People)
Stayed in Jun 2024
Couples
9 review
3.2/5
Posted on Jun 2, 2024
Buffet was average, stayed in the cottage private onsen room, furniture outdated, slipper terrible, not worth the money
Chekyang
Japanese And Western Style Room
Stayed in Oct 2023
Travel with friends
6 review
4.2/5
Very Good
Posted on Nov 1, 2023
Excellent onsen n near the town . Staff was very friendly n budget was good. Buffet dinner n breakfast was amazing
suhwan9
Twin Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Good hot spa with air and nice sauna, lobby
chadchai
Twin Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Fantastic hotel
Amazing dinner 😋
Guest User
Japanese And Western Style Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
very good
Mina151
Cottage With Open Air Bath (Maximum Five People)
Stayed in Jan 2025
Family
10 review
5.0/5
Outstanding
Posted on Feb 11, 2025
It was a pleasant experience. The service staff was very enthusiastic. The hotel has a shuttle bus, which is very convenient if you make an appointment in advance. The dining experience was good, and there was no feeling of chaos when everyone was in a rush. It was so pleasant to soak in the hot springs while it was snowing! In the evening, you can roast marshmallows and listen to music in the lobby, which is also very relaxing. In short, I am very satisfied with all aspects and will stay here again next time.
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6/13
Guest User
Deluxe Twin Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Very satisfactory hotel. The hot spring is very comfortable and not crowded. There is also a shuttle bus to Makomanai Station for pick-up. One night and two meals. The buffet is also very good. The dining environment is great. The bonfire in the lobby is very atmospheric. You can also roast marshmallows. There is also music performance in the evening. I lingered there.
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Guest User
Japanese And Western Style Room
Stayed in Feb 2025
Family
16 review
3.5/5
Posted on Feb 9, 2025
The hotel is located in a remote area. There are no facilities around. It is far to go skiing. You have to hire a car. The hotel is 14 years old. The room is a bit old. The supporting hot spring has four pools. It is not big. The price includes breakfast and dinner (buffet), which is still very rich.
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Dataotao💖
Twin Room
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The transportation is very convenient. You can take the subway at Sapporo Station and walk about five minutes from the subway to the hotel bus. The room is very clean and very large, and can accommodate four large suitcases. The hot spring is also very good, and the bedrock bath is very special. The only difference is that the food variety is a little limited.
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Anonymous User
Japanese And Western Style Room
Stayed in Jan 2025
Family
22 review
5.0/5
Outstanding
Posted on Jan 31, 2025
This is the first time I can't wait to review a hotel. The hotel has a great view and excellent service. The hotel has a shuttle bus. Check-in time is 15:00. If you arrive early, you can go around the area. There are not many people in Futami Park, which is very photogenic. The Jozankei Shrine happened to have a snow lantern festival on the day I went there. The hotel gave me 3 free tickets. After a round of sightseeing, I arrived at the room and my luggage was already put away. The hot springs and meals were also impeccable. Worth it!
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sarahlighting1314
Twin Room
Stayed in Jan 2025
Couples
7 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The service is very good, the hotel food is great, it makes people hungry, we booked breakfast and dinner, the hotel shuttle bus is opposite the Makomanai exit, across the road, it is not a yellow bus, we were picked up by a green bus. The hot spring is very nice