Ward, Minami 5 Jonishi, 2 Chome−6−2, Chuo Ward, Sapporo City, Hokkaido, 060-0063, JapanView Hotel Details
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Guest Reviews of Susukino Granbell Hotel
8.9/10
Very Good
220 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.6
Service8.5
Cleanliness9.0
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All reviews(220)
Positive reviews(210)
Reviews with photos/video(56)
Clean and tidy(73)
Relaxing hot springs(33)
Easy to get around(19)
Great value for money(14)
Close to metro(14)
Convenient for shopping(12)
Well designed(6)
Loved the view(5)
Negative reviews(10)
Guest User
Double Room
Stayed in Aug 2025
Couple
8 review
10/10
Outstanding
Posted on Sep 24, 2025
Very nice hotel , will stay again. Our room has view of the TV tower, walkable to the fish market and Odori park.
Guest User
Double Room
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 3, 2025
Hotel was gr9, cheap and great. Had a free soba for any order, so I got a Y2,000 shot of yamazaki 12 (but with a cover charge of Y300)
Liew Wui Hyen
Double Room
Stayed in Aug 2025
Couple
5 review
10/10
Outstanding
Posted on Sep 22, 2025
Very convenient location. Next to subway station and walking distance to most of the attractions like the market, shopping street and ramen valley. There is a pay parking at the hotel. Good for those rented a car in Hokkaido.
The room is very modern and clean. The bed is super comfortable.
Staff service very good.
Guest User
Corner Double Bed Room
Stayed in Aug 2025
Couple
17 review
8.0/10
Very Good
Posted on Oct 6, 2025
Near station and walk around 5 mins to commercial zone, room is small but it is normal in japan
Guest User
Twin Room-Non-Smoking
Stayed in Aug 2025
Couple
3 review
6.0/10
Posted on Sep 18, 2025
we can understand that language gap exists but your male staff should seek help rather than turn his back and walk away when we ask for directions!
Guest User
Twin Room-Non-Smoking
Stayed in Jul 2025
Traveling with friends
126 review
8.0/10
Very Good
Posted on Sep 12, 2025
Great location, clean room and nice breakfast. shopping and restaurants within walking distance.
dexxie
Double Room
Stayed in May 2025
Couple
8 review
9.5/10
Amazing
Posted on Jun 14, 2025
Giving 4 stars for cleanliness only because the men's public bath dressing area smell like vomit. Otherwise the rest of the hotel was great. Centrally located. Room are tiny as expected from japan hotels.
Guest User
Twin Room-Non-Smoking
Stayed in Apr 2025
Solo traveler
1 review
6.0/10
Posted on May 27, 2025
The lady staff at check in counter handling my check in was the most impolite hotel receptionist I had even come across not only in Japan but also in Asia. Her altitude was rude, arrogant, impatient to answer questions and always wore a long black face. I will never stay in your hotel again.
Jarinee K.
Twin Room-Non-Smoking
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 17, 2025
Very clean and modern hotel, love facilities and hitel staff are very helpful. Enjoy my stay!
Guest User
Twin Room-Non-Smoking
Stayed in Sep 2024
Family
10 review
10/10
Outstanding
Posted on Nov 7, 2024
- Good design
- comfortable bed and blanket
- air condition and heater can be adjusted
- clean public bath onsen
Dilys May Fong Liu
Twin Room-Non-Smoking
Stayed in Jan 2025
Couple
8 review
9.5/10
Amazing
Posted on Feb 10, 2025
Great location with shopping mall, restaurants, coffee shop and convenient stores nearby. Just 2 train stops from the bustling Sapporo station.
Sonya-mae Leung
Double Room
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 30, 2025
Very good and convenient, staff are very nice. Comfy room, overall good.
M305650****
Twin Room-Non-Smoking
Stayed in Nov 2024
Traveling with friends
8 review
8.5/10
Very Good
Posted on Mar 4, 2025
Great location in Susukino with a lively nightlife nearby. However, the hotel is quite small, and the hot spring bath is more like a public bath. It's just average and a bit pricey.
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Guest User
Twin Room-Non-Smoking
Stayed in Feb 2025
Couple
5 review
8.5/10
Very Good
Posted on Mar 3, 2025
Very convenient location in Suzukino and cozy room environment