Sapporo Tokyu Rei Hotel Reviews

The complimentary breakfast was amazing! I went around 9:40 AM, expecting most of the food to be gone, but there was still a full spread of seafood, and it tasted great! Honestly, it was much better than the breakfast at the Hilton.

No complimentary bottled water in the room. The deluxe standard room size was decent, and breakfast was okay. With the low yen exchange rate, prices are rising, and breakfast costs have quietly gone up. Plus, they've introduced a new accommodation tax this year. By the way, both times I've stayed, I've been given a room at the very end of the hall.

The hotel's location is great, making it easy to get around, and there are many restaurants nearby, as well as a convenience store. The hotel breakfast was delicious. The front desk staff were also very welcoming and provided excellent service.

Location is good. Near cafes, shopping area. But the service not really good and the room very small. The breakfast is good.

The hotel has four elevators, making access easy. The service was very attentive. The room was quite spacious with good ventilation and soundproofing. The restaurant had a comfortable dining environment and a wide variety of dishes.

The hotel is located nearby Cocono Susukino malls. The room is clean and just the right size. The breakfast many varieties and delicious.

The hotel's location is absolutely fantastic. I booked a day trip and the meeting point was right outside the hotel. The breakfast spread was also excellent, with Hokkaido ice cream, Hokkaido milk, grilled scallops, and soup curry – I got to try them all at the hotel's breakfast buffet.

The staff were warm, friendly, and welcoming throughout our stay. The breakfast was absolutely amazing, with a wide variety of delicious options—it was definitely one of the highlights of our trip! The accommodation was spotless, and the bed was incredibly comfortable, ensuring a great night's sleep. The hotel is conveniently located near a shopping mall and plenty of eateries, making it easy to find food and do some shopping. Although parking is available for a fee, it was convenient and easy to access. Overall, I absolutely loved this hotel and would happily stay here again on my next visit!

Good Location: walking 6 minutes from Airport bus stop near Toyoko Inn or Exit 4 of Susukino subway with elevator. Room : nice bed, good space, clean with all- you-need amenities Service: the staff are friendly and welcoming Breakfast: Y2,500 Variety of food and dessert I got a good price and I'm sure to be better again

Pros: The hotel boasts a great location, well-designed rooms, and good breakfast. Cons: The facilities are incomplete, the room phone was out of order, the duvet was very thin, and the service was particularly poor. The hotel is about a 40-minute walk from the JR station, or two subway stops away. It's situated in a bustling commercial area, making its location quite good. The room size was decent, and the layout was comfortable. Thanks to the front desk for providing a room with a nice view. However, the duvet in the hotel was very thin. Sapporo in late June is still quite cool, ranging from 13-22℃, and it gets quite chilly at night. We requested three extra blankets upon check-in, but I still woke up freezing in the early hours. The room phone wasn't working. When I went down to the front desk, they were reluctant to provide any more blankets, feeling that three blankets for two people was already sufficient. After some persuasion, they grudgingly sent up two more. This service philosophy is very strange. Moreover, the most unacceptable aspect was the breakfast service. We arrived quite late for check-in, already past midnight, so we woke up late. We got to the restaurant at 9:40 AM, and by 10:00 AM, they started repeatedly urging us to finish. At 10:15 AM, they forcibly stopped our meal. While breakfast officially ends at 10:00 AM, we had already taken our food and were eating slowly, not requiring any further service from the hotel. I've been to Japan four or five times before and stayed in over a dozen Japanese hotels. Never once have I experienced being forcibly cleared out at the end of the meal service! They even disallowed us from taking away half-eaten bread. Where is the basic hotel service concept in the female manager of that restaurant? It's utterly outrageous! Given Sapporo's vibrant nightlife, it's common to go to bed late and wake up later, but apparently, that's not allowed at this hotel for breakfast.

We booked 5 nights’ stay for 2 adults. Trip.com offered a good rate with a free upgrade to superior twin room (from a standard twin room). The hotel gave us a non-smoking on a high floor as requested and we didn’t experience any smoking smell along the corridor as commented in some past reviews. The room was spacious for 2 person and looks newly refurbished. I could open two 24inch luggage side-by-side. Room cleaning on 4th day of stay which was fine for us. We can put a door sign for daily towel change and clearing of trash bin. Happy to return for another stay.

Very happy with the stay. It's very convenient. There are many shops, malls, convenient shops, and eateries shops around the hotel. Nice night view too.

The room and bathroom were a bit small, but that's understandable given the excellent location 😌. I'd still recommend it; it's very close to the subway station, and the airport bus stop is just across the street. The breakfast was good too.

The hotel's location is excellent, making it incredibly convenient for getting around. The meeting point for the day tour I booked was right here at the hotel, which saved me a lot of travel time and hassle. The room was a bit small; I could barely open my 24-inch suitcase, but it was well-equipped with everything I needed. My room type included complimentary breakfast, and the hotel's breakfast was delicious! My main requirements for a hotel are a convenient location, cleanliness, and safety. Overall, I was quite satisfied and would consider staying here again if I have the chance.