Sapporo Prince Hotel

Sapporo Prince Hotel Reviews

Sapporo Prince Hotel

11 Chome Minami 2 Jonishi, Chuo Ward, Sapporo City, Hokkaido, 060-8615, JapanView Hotel Details
Sapporo Prince Hotel
Sapporo Prince HotelSapporo Prince HotelSapporo Prince Hotel
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Sapporo Prince Hotel

8.8/10
Very good
909 review
Verified reviews
Location8.7
Amenities8.5
Service8.9
Cleanliness9.1
Filter by:
Sort by:
All reviews(909)
Positive reviews(871)
Reviews with photos/video(240)
Delicious breakfast(172)
Relaxing hot springs(101)
Offers pick-up/drop-offs(81)
Easy to get around(78)
Close to airport(32)
Convenient for shopping(29)
Loved the view(27)
Delicious buffet(24)
Negative reviews(38)
Guest User
Standard Twin Room
Stayed in Sep 2025
Couple
48 review
6.0/10
Posted on Nov 6, 2025
Worst experience in Japan. Even business hotel chains are cleaner than this. Seems like the rooms were not throughly cleaned after the previous check out. Headed down to specifically request for the chips to be cleaned. Everything else ended up cleaned EXCEPT for the chips. Extremely pricey hotel for the poor cleanliness and service.
Response from Property: Thank you for staying at Sapporo Prince Hotel.We would like to thank you for choosing our hotel from among the many options available.However, we sincerely apologize for the inconvenience caused by our inadequate cleaning.We take your feedback seriously and will strengthen cleaning and inspections in the future to prevent recurrence.Once again, thank you very much for taking the time to post a review.All of our staff look forward to welcoming you again.
Loudingkanhua
Standard Twin Room
Stayed in Aug 2025
Family
67 review
9.7/10
Amazing
Posted on Sep 21, 2025
The hotel has a nice environment, just two blocks away from Odori Park 11-chome and four blocks from Tanukikoji. The breakfast was the best; you could even make your own seafood donburi with various seafood options. The hot spring required a fee so I didn't go, but the bathroom wasn't small either.
Original textTranslated by Google
Response from Property: 感謝您入住札幌王子大酒店。再次感謝您在眾多選擇中選擇我們酒店。很高興您入住舒適。我們將繼續努力提升服務質量,力求在未來為您提供滿意的服務。再次感謝您抽出時間留下寶貴的評論。我們全體員工期待您的再次光臨。
Foody Travelog
Standard Twin Room
Stayed in Aug 2025
Couple
30 review
7.0/10
Posted on Oct 14, 2025
Abit distance from city center, room is clean but building is old. however is cheap. One thing i not happy with it is the room did not provide shaver and you need to pay for it
6/9
Response from Property: Thank you for staying at Sapporo Prince Hotel.We appreciate that you chose our hotel from the many options available.However, we sincerely apologize for any inconvenience caused regarding the amenities and room facilities.We take your feedback seriously and will strive to improve our services in the future.Once again, thank you very much for taking the time to post a review despite your busy schedule.All our staff look forward to welcoming you again.
Anonymous User
Superior Twin Room - Non-Smoking
Stayed in Jul 2025
Family
11 review
9.0/10
Great
Posted on Nov 19, 2025
The biggest advantage of Sapporo Prince Hotel is the direct airport shuttle bus, but its location is still a bit far from the city center. The front desk service was very good, although their English communication skills could be improved. Breakfast was a highlight, with a rich variety of Japanese and Western options, especially the two types of Hokkaido-produced milk which tasted excellent.
Original textTranslated by Google
M330818****
Standard Twin Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Sep 30, 2025
Excellent stay! Great location and the breakfast was amazing, with a good variety of fruits and seafood. The ice cream and milk were delicious too. Plus, the hotel offers a hot spring service with very clean water. A perfect experience all around.
Original textTranslated by Google
Response from Property: 感謝您入住札幌王子大酒店。再次感謝您在眾多選擇中選擇我們酒店。很高興您入住舒適。我們將繼續努力提升服務質量,力求在未來為您提供滿意的服務。再次感謝您抽出時間留下寶貴的評論。我們全體員工期待您的再次光臨。
Hanhan
Standard Twin Room
Stayed in Jun 2025
Traveling with friends
24 review
10/10
Outstanding
Posted on Aug 5, 2025
The room was adequate, the facilities were well-appointed, and the ambiance was pleasant. I'd definitely book again.
Original textTranslated by Google
Response from Property: Thank you for staying at the Sapporo Prince Hotel. Thank you again for choosing our hotel from among many other options. We are pleased that you enjoyed your stay. We will continue to strive to improve our service and strive to provide you with satisfactory service in the future. Thank you again for taking the time to leave your valuable review. Our entire staff looks forward to welcoming you back again.
Guest User
Superior Triple Room
Stayed in Jul 2025
Family
1 review
9.0/10
Great
Posted on Aug 12, 2025
Good location and friendly staff. Nice breakfast. Onsen is pay as you go though
Response from Property: Thank you for staying at Sapporo Prince Hotel.We would like to thank you for choosing our hotel from the many options available.We are very pleased that you had a comfortable stay.We will continue to strive to improve our services so that our customers will be satisfied in the future.Once again, thank you very much for taking the time to post a review despite your busy schedule.All our staff look forward to welcoming you again.
E1718****
Standard Twin Room
Stayed in Oct 2025
Traveling with friends
20 review
8.0/10
Very good
Posted on Nov 15, 2025
The hotel is about a 5-minute walk from the subway, which is pretty good. There's a small supermarket, McDonald's, and Sukiya right across the street, making breakfast super convenient. The room wasn't huge, and the disposable amenities could use some improvement – no disposable slippers, and the toothpaste was really hard to squeeze out. The most baffling thing is that the hotel's hot spring facility is open to the public for an additional fee, even for guests. This really brought down the value for money for me, so I probably won't choose to stay here again.
Original textTranslated by Google
Response from Property: 感謝您入住札幌王子酒店。我們非常感謝您從眾多酒店中選擇了我們。然而,對於您在使用酒店設施方面遇到的任何不便,我們深表歉意。我們非常重視您的反饋,並將努力在未來改進我們的服務。請注意,大型公共浴池僅供酒店住客使用,不對公眾開放。對於未能達到您對費用的預期,我們深感抱歉。我們非常重視您的反饋,並將努力在未來改進我們的服務。再次感謝您抽出寶貴時間撰寫評論。我們全體員工期待您的再次光臨。
Guest User
Standard Twin Room
Stayed in Sep 2025
Couple
2 review
8.0/10
Very good
Posted on Oct 19, 2025
The staff was nice, but the renovations of the diner and breakfast facility made eating at the hotel an uncomfortable challenge - and was not mentioned in advance when we made the reservation. The location compensated.
Travelling Asia
Standard Twin Room
Stayed in Sep 2025
Couple
33 review
8.0/10
Very good
Posted on Oct 13, 2025
Compared with last week we stayed in this hotel, we found out the services provided on the weekend was worse than weekday.
Response from Property: Thank you for staying at Sapporo Prince Hotel.We would like to thank you again for choosing our hotel from among the many options available.However, we are very sorry to hear that your experience was less satisfying than your previous stay.We will continue to strive to improve our service so that all our guests can be satisfied, even on busy days.Once again, thank you very much for taking the time to post a review despite your busy schedule.All of our staff look forward to seeing you again.
平人
Standard Twin Room
Stayed in Sep 2025
Family
18 review
4.5/10
Posted on Oct 6, 2025
A bit old hotel, far from JR station, spent JPY 1500 per trip each time to JR station, room and bed is small, SPA cost exta jpy 1000/ person, it is not free for hotel guests, breakfast restaurant under renovation, have to go to next door hotel restaurant for breakfast, a hospital is on the side of the hotel.
Response from Property: Thank you for staying at Sapporo Prince Hotel.We would like to thank you for choosing our hotel from among the many options available.However, we sincerely apologize for not being able to provide the service you requested.We would like to take this opportunity to apologize for your cooperation in moving to the breakfast venue.We take your feedback seriously and will strive to improve our service in the future.Once again, thank you very much for taking the time to post a review despite your busy schedule.All of our staff look forward to seeing you again.
gbtung
Standard Twin Room
Stayed in Apr 2025
Solo traveler
15 review
10/10
Outstanding
Posted on May 29, 2025
The breakfast is too good so many choices also the room very clean
Response from Property: Thank you for staying at Sapporo Prince Hotel.We would like to thank you for choosing our hotel from the many options available.We are very pleased that you had a comfortable stay.We will continue to strive to improve our services so that our customers will be satisfied in the future.Once again, thank you very much for taking the time to post a review despite your busy schedule.All our staff look forward to welcoming you again.
Guest User
Standard Twin Room
Stayed in Apr 2025
Couple
3 review
9.0/10
Great
Posted on May 31, 2025
good...............................................
Response from Property: Thank you for staying at Sapporo Prince Hotel.We would like to thank you for choosing our hotel from the many options available.We are very pleased that you had a comfortable stay.We will continue to strive to improve our services so that our customers will be satisfied in the future.Once again, thank you very much for taking the time to post a review despite your busy schedule.All our staff look forward to welcoming you again.
Guest User
Standard Twin Room
Stayed in Aug 2025
Couple
1 review
8.5/10
Very good
Posted on Sep 10, 2025
I had a night stay so the hotel is sufficient, got parking. but do expect it could get busy and quite crowded.
Response from Property: Thank you for staying at Sapporo Prince Hotel.We would like to thank you again for choosing our hotel from among the many options available.We are very pleased to hear that you had a comfortable stay.However, we sincerely apologize for any inconvenience caused by the crowded parking lot.We take your feedback seriously and will strive to improve our service in the future.Once again, thank you very much for taking the time to post a review despite your busy schedule.All of our staff look forward to seeing you again.
Niaoshuerdai(shaoguitangzhu)
Superior Twin Room - Non-Smoking
Stayed in Jan 2025
Traveling with friends
11 review
9.7/10
Amazing
Posted on Feb 19, 2025
The room, while typically small by Japanese standards, was impeccably managed, and the service was excellent. Even if there were any issues, they were promptly and proactively resolved. The location is superb, with an abundance of restaurants and convenience stores nearby, making it incredibly convenient. It's also very close to the subway station 🚇. However, I wouldn't recommend the hotel's outdoor onsen as it's quite small. The breakfast, on the other hand, was fantastic with a great selection of fresh sashimi.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Prince Sapporo. Thank you for choosing our hotel among so many options. We are glad you had a comfortable stay. However, we sincerely apologize for any inconvenience caused by the large public bath issue. We take your feedback seriously and will strive to improve our services in the future. Thank you again for taking the time to leave a review. All our staff look forward to your next visit.