Scenic Hotels in Hangzhou

"Excellent Stay Near West Lake I recently had the pleasure of staying at one of the best hotels near West Lake, Hangzhou, and I must say, the experience exceeded all expectations. From the moment I arrived, the service was exceptional – especially thanks to Joyce at the front desk. Joyce was incredibly supportive, cooperative, and professional. She went out of her way to ensure I got the best room available, and her warm, welcoming attitude made the check-in process smooth and pleasant. Throughout my stay, she was always available to help with any questions or needs I had, making the entire experience feel personalized and comfortable. The hotel itself is beautiful – clean, modern, and just a short walk from the scenic West Lake. The rooms are spacious, well-maintained, and offer stunning views. The amenities are top-notch, and everything is managed with great attention to detail. This hotel is definitely worth every penny, not just for its prime location, but for the exceptional service, especially from staff like Joyce. I highly recommend staying here if you’re visiting Hangzhou – you won’t regret it!"

"This trip to Hangzhou, I was genuinely amazed by the Marco Polo Holiday Hotel (West Lake Branch)! This absolute gem, hidden right in the city center, actually made my dream of 'watching West Lake from bed' a reality! ✨ 📍 Prime Location The location at 38 Pinghai Road is simply unbeatable! It’s just a 10-minute walk straight to West Lake, meaning you can easily catch the sunrise in your slippers at 6 AM. Intime Department Store is right downstairs, so you can grab a %Arabica coffee, wander over to West Lake, and just chill – that's the quintessential Hangzhou experience!~ 🏨 Staying in an Art Museum Stepping into the lobby, I was mesmerized by the European-style domed ceiling! The smart toilet and bathtub combo in the room was a huge plus for me. My favorite was the color-changing ambient light, making my evening baths feel like a scene from a K-drama!🤣 The rooftop terrace, however, is the real hidden gem – offering unbeatable 360° city views. I took photos from sunset until the city lights came on, and my phone's photo gallery was absolutely bursting! 🍳 Breakfast: Deliciously Overwhelming Choices The freshly made Congbaohui (fried scallion pancakes) and Pian'erchuan (a local noodle dish) were absolutely authentic and superb! They even had over a dozen types of freshly squeezed juices; as a fruit fanatic, I drank three glasses of watermelon juice every day. I highly recommend grabbing a window seat for breakfast, where you can enjoy Ding Sheng Gao (a local sweet cake) while watching the plane tree shadows, and truly feel the vibrant pulse of Hangzhou.~ 💡 Hidden Tips • On a rainy day, definitely head to the rooftop! A misty West Lake on a rainy day feels even more like a traditional ink painting than on a sunny one. • Ask the front desk for a lake view room on the 8th floor or higher for an even better view. • After 8 PM, walk to Hubin Road to catch the musical fountain show, and remember to head to the rooftop of the post office for the best vantage point. The biggest surprise this time was bumping into a fellow guest, an architect, on the rooftop. We chatted about everything from Southern Song Imperial Street to I.M. Pei, watching the sunset fade into starlight, and I finally understood the true meaning of 'Above there is paradise, below there are Suzhou and Hangzhou' 🌆. If I had to nitpick... a slightly larger bathtub would make it absolutely perfect! #HangzhouHotelRecommendations #WestLakeAccommodation #HiddenGemHotel #HangzhouTravelGuide #CityWalk"

"We had a very pleasant stay at Zhejiang Hotel in Hangzhou. While the hotel may be slightly dated in style, it’s very well maintained and offers great comfort. Our room was spacious, clean, and quiet, exactly what we needed after a day of exploring the city. The breakfast buffet was a real highlight: extensive, varied, and tasty, with both Chinese and Western options available. A great way to start the day! The location is excellent, centrally situated and ideal as a base for day trips around Hangzhou, including visits to West Lake and nearby attractions. It’s easy to get around from here, whether by foot, taxi, or public transport. All in all, a reliable and comfortable hotel in a great location. We would gladly stay here again!"

"The hotel is well-located, and the service was decent. However, we noticed some black marks on the walls, and there was a fly in the room when we checked in. These issues slightly detracted from our overall experience. On a positive note, my child loved the bathtub, and we enjoyed the view of mountains and a pagoda right across. I hope the rooms will be more thoroughly inspected before the next guest's arrival."

"For our summer family vacation, the family room was fantastic; though not huge, it was very comfortable for our two-night stay. It's conveniently located, just a 10-15 minute walk from the scenic area, and much quieter than hotels situated right inside the tourist spot. There's a Luckin Coffee right downstairs and various dining options across the street. A thoughtful touch was the hotel providing an extra breakfast voucher for our second child, as we were traveling with two. The hotel was clean, and the staff were very friendly and welcoming. Our child even found a small speaker in the room, just like the one at home, which brought a comforting sense of familiarity. The only minor downside was the wait for the laundry room, which took a bit of time. Despite that, our overall experience was still very positive."

"Facilities: The facilities matched the online description and met my expectations. All the bathroom fixtures, hardware, and appliances were of high quality, making them convenient and comfortable to use. Cleanliness: The room was meticulously cleaned; I didn't find any noticeable flaws or imperfections. Ambiance: While the room itself and public areas like the restaurant weren't exceptionally large, they were tastefully designed, quite clever, and practical. The soundproofing in the room was excellent, ensuring a good night's sleep. My double room faced residential buildings that were quite close, so the window view was practically non-existent. If a view is important to you, please take note of the room type when booking. Service: The service deserves a special mention! The hotel offers laundry and drying services, which was a huge help during the summer heat and saved my family the effort of washing clothes. In the evenings, they also delivered sweet soups (like red bean soup and white fungus soup) to our room. The quality was superb, and the flavors were authentic – tasting genuinely freshly prepared. I really loved this thoughtful touch and hope they continue it. Other services were attentive and thorough; all reasonable requests were promptly fulfilled, such as providing extra bottled water and luggage storage. Overall, I'm very satisfied and hope they maintain their excellent standards. Highly recommended!"

"The hotel boasts a superb location, just a ten-minute walk from West Lake and literally steps away from Longxiangqiao Metro Station. The facilities, having undergone recent renovations, are also very impressive. What truly stands out is the incredibly warm and friendly attitude of the staff; every single person you encounter offers a greeting. This is undoubtedly a hallmark of Japanese hospitality, truly embodying the 'guest first' philosophy! The revolving restaurant on the 20th floor offers stunning panoramic views of West Lake. Of course, the breakfast is excellent too, with a wide variety of dishes and unique flavors. I will certainly choose Friendly Hotel again if I have the opportunity in the future! Highly recommended! 👍👍👍"

"Location is truly chef’s kiss and very clean! Room was a little bit smoky but attendant managed to freshen it quickly! Really excellent view of the west lake 小周 ‘s service is really excellent!"

"Hello everyone I had a wonderful time here with my family. The location is fantastic . It's right next to the beautiful lake . They even have a huge roof top area where you can see a few temples from and on a night they're lit up. There's a robot room service which is cool. The breakfast has a lot of options even for vegetarians. The rooms were super clean and spacious. There was a concierge called jeef who was very polite. He didn't speak English but he helped very well. The bar staff were friendly and easy to talk too. I would stay here again"

"The hotel is conveniently located near West Lake, just a 20-minute walk away, and the surrounding streets are quiet. We arrived from Xiaoshan Airport around 4 PM on the day of check-in. At the front desk, the staff kindly upgraded our room, which was fantastic! They also proactively recommended nearby attractions and great spots for a stroll. What impressed me most was the complimentary laundry service for guests, which gave us more time to relax and explore. It truly left a warm feeling in my heart. This is something I've always wished for and my first time experiencing such a service – I can't praise it enough! We were upgraded to a spacious suite with a living room and two separate bedrooms, featuring two king beds, perfect for our family of two adults and two children. The living room's sofa and coffee table were spotless, and the floor was so clean you could walk barefoot on it. Even the corners were tidily organized. The beds in the rooms were neatly made, and staying here felt as comfortable and secure as being at home. Coupled with such wonderful staff, our stay was truly pleasant and comfortable. We'll definitely choose this place again on our next visit! Additionally, I highly recommend the breakfast. The daily main dishes, such as noodles and wontons, are very distinctive. Although the dining area is small, it's not crowded, creating a peaceful atmosphere. A very good experience overall."