Scenic Hotels in Mombasa

"The Lake view room was a lot worse than the other one that I stayed in. The humidity was awful. The air-conditioning doesn't work properly and have enough of an effect. The internet did work better though. The rooms away from the lake are more spacious and better ventilated.  Nonetheless, as a whole it is a good hotel. "

"My order includes the dinner on the day of the check-in and the next-day brunch. The dinner is good. The breakfast was not eaten. Let's talk about lunch. The hotel check-in time starts at 13:00 and the check-out time is 10:00 the next day. My lunch. Just being ”corrupted”, is there a refund? The hotel environment is good, swimming in the yard, monkeys, lizards, all kinds of birds... very close to the beach, very pleasant at night. The service is not bad. It is not allowed to wear shorts for dining, and to change the trousers for the room. It is understandable to be gentlemanly. In the morning, you can see the sunrise of the Indian Ocean, praise one! The room is full of British plugs, only the bathroom has a two-hole Chinese plug, it is recommended to bring your own conversion plug."

"Un hotel pulito , quartiere bello di Mombasa, personale disponibile e colazione buona e variegata. Piscina molto carina al centro della struttura ."

"We had a wonderful stay at Pride Inn Flamingo resort. I called the day of my stay for a pickup by their driver and was met a few hours later as I left the baggage pickup at Mombasa airport, by a smiling face holding a sign with my name. The drive to the resort was long. It was equally long on the return. But we were met by a cool drink and wet towel to refresh. The room wasn't ready yet so we had lunch first as they took care of our bags. Lunch, as was all of their meals was plentiful and had a large variety so even my picky eater husband could find plenty to satisfy. We aren't drinkers but drinks both alcohol and non were included in the all-inclusiveness. The room was great spacious and spotless. The shower was cool and because of the heat I didn't even notice. When I had trouble with the safe a call to the desk brought security to o fix it immediately. I must mention that both I and my husband had a massage and it was a don't miss item. I am a former massage therapist and believe me when I say this is worth every penny indulge yourself it's wonderful and I had manicure (my first) which still looks great a week later! This was the perfect way to end my Kenyan safari vacation."

"The location is relatively biased, the room has no windows, but there is air conditioning, breakfast plus purchase price of 415 shillings per person is quite rich, trip.com is cheaper than paying on the spot, often no hot water bath, the seaside scenery is good"

"It exceeded our expectations. There were no Asian guests in the whole hotel and almost no white guests, but the service standard was international. The buffet dinner was excellent. Half board is recommended. The whole resort is very beautiful."

"The location of hotel is good, the view of room is amazing but we didn't have warm water for taking a shower, you must take a shower with salty cold water, and the staff only say ”sorry”. It's suitable for short-term."

"The room was OK, but there were some bugs and ants. I only gave a bad review for the room card. The air conditioner was out of power and could not work. It was very hot every day when I walked in from outside. The hotel is directly connected to the public beach, which is quite convenient. You can go to the beach at any time."

"My experiences include both good and bad ones: GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave. BAD: Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya. Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars. I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates. But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building."

"A hotel just minutes from the airport, with modern and clean rooms and a very generous breakfast buffet. Special mention to the reception staff who helped me with an elderly uncle who was having some difficulties. They were present and helpful like few others could be. My heartfelt thanks."