Stay at Penang first Crowne Plaza, an IHG Hotel and discover Penang. We are located conveniently 27km from the Penang International Airport. Our hotel is on the mainland and right across George town and is a 20 min ferry ride. The rapid ferry is a popular and efficient means of transportation, offering a scenic route across the water. It operates from Sultan Abdul Halim Ferry Terminal in Butterworth to Raja Tun Uda Ferry Terminal in Georgetown every 30 minutes. A 15 minutes drive will also take you to the shopping malls, financial hub and convenience city areas. Hold your events in our ballroom or any of the four function rooms, equipped with complimentary high speed Wi Fi. Plenty of multilevel car parks are also available. Guests are welcome to recharge at lounge, gym or enjoy a swim at the rooftop infinity pool. Dine in at our restaurant or in the comfort of our 24 hours in room dining service.
"Overall, I had a pleasant stay at Crowne Plaza Penang Straits City. The hotel is relatively quiet, and the room has a very comfortable and relaxing atmosphere.
I really liked the lighting in the room. There are warm yellow lights near the bed, which make the room feel very chill and cosy at night. On the other hand, the lighting around the bathroom and mirror area is white and bright, so it does not feel dim at all. The blackout curtains also work well, so the room does not get too bright or hot from the sunlight during the day.
There are quite a lot of mirrors around the bathroom area, which makes the space feel bigger visually. The room also comes with a 3x magnifying mirror that can be adjusted to different angles. Once adjusted properly, it is very clear and convenient to use. I also like that the mirrors do not face directly towards the bed.
One small inconvenience is that there is no chair placed directly in front of the mirror, so if you want to sit down while doing your makeup, you may need to move the chair over yourself.
The shower area and toilet are separated, which is convenient. However, I felt that the toilet ventilation could be slightly better, as smells do not disappear very quickly.
The amenities provided were quite complete as well. If I remember correctly, they also provided body lotion and hair conditioner in addition to the usual toiletries.
The service was friendly and helpful. The staff were polite and proactively offered to help carry our luggage. We also arrived when a room happened to be available, and they kindly allowed us to check in earlier than the standard check-in time, which made the whole experience even more convenient.
Location-wise, the hotel is a little further away from the main tourist attractions in George Town. You will also most likely need to take a Grab when going out for food, although the rides are generally not very far. There is also a 7-Eleven downstairs, which is very convenient if you need drinks, snacks or other basic items.
Overall, I was quite satisfied with the comfort, lighting, service and spacious feel of the room. It is a nice option if you prefer somewhere quieter and do not mind taking Grab to the main attractions."