The Fairmont Chicago - Millennium Park is one of the newest hotels in Chicago, having been renovated in 2024. The hotel is conveniently located just 600m from Millennium Station and 20km from Midway International Airport. Just a short walk from Randolph/Wabash Metro Station, traveling to most city destinations is a breeze. Famous local attractions Magnificent Mile, Crown Fountain and Cloud Gate, can all be reached with a short walk. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Chicago hotel features parking on site. According to our guests, the location of this hotel is one of the best around. This hotel is particularly popular with those traveling with families.
"The hotel is in a good location, next to Millennium Park, and the rooms facing the park have a wide view. There is a supermarket and a restaurant downstairs, which is quite convenient. The room is average, large in size, but the facilities are relatively old.
However, the hotel has no swimming pool, only a gym, and no breakfast restaurant. These two points are deducted, which also surprised me a little, thinking that these two items should be standard for luxury hotels.
I booked a room with breakfast, because there is no restaurant, and I can only eat by delivering the meal to the room. But the hotel breakfast rules are unreasonable. Although there is a breakfast limit of 31 dollars per person per day (corresponding to the breakfast set of 30-31 dollars on the menu). But this limit does not include the delivery fee, service fee, and tax. It means that you have to pay 30 dollars out of your pocket to have a normal breakfast.
When checking out, after reporting the unreasonable policy to the hotel, the hotel promised to waive this part of the fee in the bill, but the bill received after arriving at the airport showed that the full breakfast fee was charged (including the price of the set itself), nearly 100 dollars per day. Finally, through the continuous communication between Ctrip and the agent, this part of the fee was refunded. The result is good, but the process is tortuous."