Experience Philly hospitality at DoubleTree by Hilton Philadelphia - Center City.
Centrally located in the heart of Philadelphia's cultural district on the Avenue of the Arts, this comfortable high-rise is within walking distance of many of Philadelphia's top attractions including the Pennsylvania Convention Center, City Hall and the Liberty Bell.
Enjoy breakfast on The Balcony overlooking Broad Street or indulge in casual fare and drinks in Standing O Bar/Bistro off the main lobby. Academy Coffee + Market serves coffee beverage by local roaster La Colombe. With event space perfect for large or small groups, our experienced sales team will skillfully arrange your corporate meetings, weddings, bar and bat mitzvahs, reunions and more.
DoubleTree by Hilton Philadelphia - Center City's 481 guest rooms, including 48 kitchenette suites, feature high-speed WiFi and many offer gorgeous city views.
"We inadvertantly booked Trip.com instead of Hilton directly as I always do. 2 rooms. When we arrived, one room was ready but the other was not. They told us to come back closer to 2pm. We did. Wasn't ready. Come back closer to 3pm, and we were told, ”it may be closer to the guaranteed time of 4pm.” We had reservations and that would push us. However, we came back at 3 and were told that ”because you're third party.....” Everyone around us was getting a key but our room wasn't ready. We were made to feel like third class citizens because we were ”third party.” I wasn't given a chance to show my Hilton Honors number because we were ”third party.” Well, the ”guaranteed” time of 4pm came and went, and we were getting anxious about missing our reservation. At 4:20 the representative went to a manager and got some sort of waiver but explained the room was not the one we paid for. (Two queens) but instead it was 1 queen and beside the elevator. By now we were so late we just went with it. We wasted more than 3 hours in the lobby, were made to feel inferior because we were ”third party” and we had a substandard room when we paid for better. Bad experience, made worse by bad policy, insensitivity of representative by continued bexplanation that the reason everyone else was getting their room because we were ”third party”, apparently a form of low class in Hilton. Well, I'm a Hilton Honors member for decades, and while we made a mistake because you sold rooms to a third party and we were usurped online, our mistake ruined a perfectly good visit."