Daily Mandatory Charge includes: Portland Tourism Improvement District Fee.
The Hilton Portland Downtown is conveniently situated in the heart of downtown, within two blocks of live theaters and outdoor markets, and a short walk from the city's best stores, restaurants, and entertainment options. Nearby attractions include the Portland Art Museum, Arlene Schnitzer Concert Hall, and upscale shopping at the three-story Pioneer Place Mall, all within a three-minute walk. The Portland Saturday Market and Tom McCall Waterfront Park are less than a mile away.
The hotel's proximity to nearby public transportation allows for easy exploration of the city. Just one block away, the Portland's MAX Light Rail system provides easy access to the Moda Center, Oregon Convention Center, OMSI, the Oregon Zoo, and Portland International Airport.
The Hilton Portland Downtown accommodations offer 455 guestrooms which includes plush-top mattresses, cozy down comforters, 250-thread count triple sheeting, and allergen-free feather and down pillows. Additional amenities include Peter Thomas Roth bath collection and Coffee Bean & Tea Leaf products. Complimentary Wifi is available in the Lobby for registered guests and in guest rooms for a fee. The Hilton Portland Downtown also offers close to 45,000 square feet of flexible meeting, banquet, and exhibit space, making the Hilton Portland Downtown a first-choice location for hosting groups, catering and social events.
"I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call."