Comfort Suites Chicago O'Hare Airport

When I checked in I was given a room I did not book, so I had to come back down and inform the front desk that it was not the room I booked. She said my room was not ready yet and she would let me know. I sat down in the lobby and within 2 minutes, my room was ready. That seemed odd to me telling me it wasn't ready and then all of a sudden it was. The walls are paper thin and it sounded like the people in the room next to me were in my room. I had to call down twice for a noise complaint in the middle of the night because they were waking me up throughout the night. The hotel was clean, service was friendly but there just seems to be no sound proofing in the rooms. It was frustrating.

Front desk staff was friendly and helpful. Room is comfortable. Shuttle service was not up to usual. No help with luggage or doors when arriving at airport. Shuttle driver should help with luggage and ensure doors are shut properly and not depend on passengers. It's nit safe for driving or physicallyfor passengers. . In the past we had great service. Disappointed and bad for those traveling especially in this weather.

Beware there is a $18 fee for parking your car. There is a shuttle (but I did not use) Rooms were large and clean. Beds were stiff but clean. I would come back here if I had anogher early flight from ORD.

1. The room is spacious and clean. 2. Complimentary shuttle service is provided. After booking confirmed, the hotel will provide a shuttle reservation webpage where you can book directly and track the shuttle bus's real-time location—a great feature that saves international travelers from making costly roaming calls to contact the hotel

The location was great and I really liked the free transportation ( you should boocked it earlier by contacting the front desk)— super convenient! Breakfast was okay, but there weren’t many options. The pancakes were already gone even though the buffet had just started about 30 minutes earlier. Also, both coffee machines at the reception weren’t working — one was broken and the other kept showing an error. When they tried to fix it, they had to turn it off completely, so unfortunately, no coffee in the morning.

Near Ohare international airport. Good Breakfast Clean & comfortable.