Steigenberger Airport Hotel Amsterdam

Steigenberger Airport Hotel Amsterdam Reviews

Steigenberger Airport Hotel Amsterdam

Stationsplein Zuid-West 951, Schiphol, 1117 CE, NetherlandsView hotel details
Steigenberger Airport Hotel Amsterdam
Steigenberger Airport Hotel AmsterdamSteigenberger Airport Hotel AmsterdamSteigenberger Airport Hotel Amsterdam
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Guest Reviews of Steigenberger Airport Hotel Amsterdam

8.9/10
Very good
247 reviews
Verified reviews
Location8.9
Amenities8.9
Service8.9
Cleanliness9.2
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All reviews(247)
Positive reviews(233)
Reviews with photos/video(54)
Offers pick-up/drop-offs(55)
Close to airport(37)
Delicious breakfast(28)
Easy to get around(22)
Convenient location(19)
Large rooms(17)
Clean pool(11)
Great swimming pool(11)
Negative reviews(14)
LesterBong
Superior Room
Stayed in May 2026
Couple
39 reviews
10/10
Outstanding
Posted on Jul 1, 2026
One of the best hotels in the area. The sauna fitness and pool is a must to do. Reliable shuttle service to/from AmS schiphol
Response from Property: Dear LesterBong,Thank you very much for your kind feedback.We are delighted to hear that you consider us one of the best hotels in the area and that you enjoyed our sauna, fitness, and pool facilities. It is also great to know that you found our shuttle service to and from Schiphol reliable.We truly appreciate your positive comments and hope to have the pleasure of welcoming you back again in the future.Kind Regards,Erwin M. BruynGeneral Manager
Guest User
Superior Room
Stayed in May 2026
Business traveler
3 reviews
10/10
Outstanding
Posted on Jul 6, 2026
Facilities: Very comprehensive, they even had an iron, which I didn't need but appreciated. There was air conditioning too, which was a relief after staying in hotels elsewhere the previous few nights that didn't even have it. Cleanliness: Spotless and impeccable.
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6/9
Response from Property: Thank you very much for sharing your wonderful feedback. We are delighted to hear that you appreciated our comprehensive facilities, including the in-room amenities and air conditioning, which helped make your stay more comfortable.It is also great to know that you found the cleanliness of our hotel to be spotless and impeccable. We are very proud of our housekeeping team and will gladly share your compliments with them.Our team is available 24 hours a day and is always happy to assist with any request to ensure a pleasant and comfortable stay.We look forward to welcoming you back in the future.Kind regards,Erwin M. BruynGeneral Manager
MrBlessyou
Superior Room
Stayed in May 2026
Solo traveler
18 reviews
9.5/10
Amazing
Posted on Jun 28, 2026
This hotel is absolutely fantastic for the price. They offer a shuttle service, though it doesn't run at night, stopping at midnight. There's a direct train from the airport right to the city center. I didn't have breakfast, so I can't comment on that.
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Response from Property: Dear Guest,Thank you very much for your wonderful review! We are delighted to hear that you found our hotel to be fantastic value for money and that you appreciated our complimentary shuttle service.We truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back again soon and perhaps next time you'll have the opportunity to enjoy our breakfast as well.Kind Regards,Erwin M. BruynGeneral Manager
Dianzixiaozhong
Superior Room
Stayed in May 2026
Business traveler
1 reviews
9.5/10
Amazing
Posted on Jun 24, 2026
Steigenberger Airport Hotel Amsterdam actually has a whole honeycomb for breakfast! Their breakfast is truly amazing – a honeycomb, grapefruit, freshly made 'jianbing guozi' (a savory Chinese crepe), and the best omelets I've ever had. Definitely lives up to its reputation as a classic German hotel. Oh, and out of the four pillows, one is lavender-filled. It felt lumpy at first, and I thought it was a buckwheat pillow. I slept wonderfully. There were many Chinese and German guests, and a lot of flight attendants were also having breakfast there. There's a forest near the hotel, perfect for morning runs. However, the facilities are a bit old, and the toiletries feel like those in a budget hotel, all 2-in-1. Address: Steigenberger Airport Hotel Amsterdam Airport Shuttle: Every 30 minutes Website Rating: 4 Stars
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Response from Property: Dear Guest,Thank you very much for sharing such a detailed and positive review.We are delighted to hear that you enjoyed our breakfast selection, including the variety and freshly prepared options, as well as the comfort of our pillows and your overall sleeping experience. It is also great to know that you appreciated our shuttle service, the atmosphere during breakfast, and the surrounding area for morning runs.Your kind words about our hotel and team are truly appreciated, and we hope to have the pleasure of welcoming you back again in the future.Kind regards,Erwin M. BruynGeneral Manager
Anonymous User
Superior Room
Stayed in May 2026
Family
3 reviews
8.0/10
Very good
Posted on Jun 16, 2026
Very convenient to stay there and go travel to the city by using free shuttle bus to airport and then go by train. Unfortunately, the driver started to drive even we did not finish keep the big luggages.
Response from Property: Dear Guest,Thank you very much for your feedback. We are pleased to hear that you found your stay convenient and appreciated the connection to the city via our shuttle service and public transport.At the same time, we sincerely apologize for the experience with the shuttle driver. Safety and service should always go hand in hand, and it is important that all guests have sufficient time to safely store their luggage before departure. Your comments will be shared with the team to ensure this is handled more carefully in the future.We appreciate your feedback and hope to welcome you again for an improved experience.Kind regards,Erwin M. BruynGeneral Manager
Nafis Izzati Ramli
Superior Room
Stayed in Apr 2026
Family
12 reviews
10/10
Outstanding
Posted on Jun 19, 2026
We were happy to stay here for 2 nights. Glad that we chose this hotel for our last night in Amsterdam. Everything was excellent. The amenities were perfect, the suttle service was convenient and the ambience was nice. Will repeat this hotel for sure.
6/9
Response from Property: Dear Guest,Thank you for your wonderful review.We are delighted to hear that you enjoyed your stay with us and that our amenities, shuttle service, and overall ambiance contributed to a memorable end to your time in Amsterdam.We truly appreciate your kind words and are pleased to know that you plan to stay with us again. We look forward to welcoming you back in the future.Kind regards,Erwin M. BruynGeneral Manager
Yishiluhuasheng
Superior Plus Room
Stayed in Apr 2026
Business traveler
105 reviews
9.2/10
Great
Posted on Jun 20, 2026
Facilities: The facilities are pretty good, quite new. Hygiene: The hygiene is also decent, fairly clean. Environment: The environment is alright. Service: The service is a bit disappointing. Since I was staying alone, why didn't they just give me a king-size bed?
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We are pleased to hear that you found our facilities modern and in good condition, and that you were satisfied with the overall hygiene and environment of the hotel.We are sorry to hear that our service did not fully meet your expectations. Regarding your comment about the room type, please note that king-size bedrooms are subject to availability and may already be fully booked at the time of arrival. We appreciate your feedback and hope to have the opportunity to welcome you again in the future.Kind regards,Erwin M. BruynGeneral Manager
朝阳区Michael
Superior Plus Room
Stayed in Mar 2026
Solo traveler
23 reviews
9.0/10
Great
Posted on Apr 7, 2026
This hotel is conveniently located right next to Amsterdam Airport, and they offer a shuttle service. It's a small, converted Sprinter van with a compact luggage rack for larger bags. However, it's quite small, so if you have a lot of luggage, especially for a family or two traveling internationally with multiple large suitcases, it might be a squeeze. The shuttle departs from the hotel every hour on the hour or every half hour, and from the airport, it usually leaves around :15 and :45. I won't go into too much detail about the hotel itself, but the breakfast was good – they even had kimchi and rice, and someone to cook eggs and omelets to order, which was a nice touch. The gym is open 24/7, and the pool and sauna are available from 7 AM to 10 PM. I didn't get a chance to use those facilities. There's also parking available for around 20 euros a night. Overall, it's a good place and I recommend it!
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Response from Property: Dear Michael,Thank you very much for your detailed and positive feedback. We are delighted to hear that you enjoyed our convenient location, shuttle service, breakfast, and the availability of our gym, pool, and sauna.We also appreciate your helpful note about the shuttle size and luggage capacity – this is useful information for future guests traveling with multiple large suitcases.It is wonderful to know that overall you had a good experience and would recommend our hotel. We hope to welcome you back soon!Kind regards,Erwin M. BruynGeneral Manager
Guest User
Superior Room
Stayed in Dec 2025
Business traveler
4 reviews
9.2/10
Great
Posted on Jan 18, 2026
The location is a bit out of the way, but it has a king-size bed and a kettle, which is great for Chinese travelers. There are no shopping facilities, and breakfast is expensive. However, there's a convenient shuttle bus to the airport. Getting to and from the city center by public transport isn't ideal as you have to walk a fair distance.
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Response from Property: Dear guest,Thank you for sharing your detailed feedback. We are glad to hear that you appreciated the king-size bed, in-room kettle, and the convenient airport shuttle.Regarding breakfast, we offer a wide selection with live cooking and fresh products, featuring delicacies such as smoked salmon and fresh honeycomb, to provide a high-quality and varied experience for our guests. We understand that it may seem more expensive than some alternatives, but we aim to offer value through quality and freshness.We truly appreciate your comments about location and transport, and we hope to welcome you again for another comfortable stay.Kind regards,Erwin M. BruynGeneral Manager
Nopi.Rianto
Superior Room
Stayed in Jun 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Jul 8, 2026
Great hotel, nice location, free shuttle to airport, friendly staffs in hotel and shuttle driver. There is a starbuck machine in the lobby
Response from Property: Dear Nopi,Thank you very much for sharing your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our convenient location, complimentary airport shuttle service, and the friendliness of our hotel team and shuttle driver.We are also pleased that you enjoyed the Starbucks machine available in our lobby, providing our guests with an additional convenience during their stay.We truly appreciate your kind words and look forward to welcoming you back again in the future.Kind Regards,Erwin M. BruynGeneral Manager
eugene ong
Superior Room
Stayed in Jun 2026
Solo traveler
1 reviews
8.0/10
Very good
Posted on Jul 9, 2026
though the hotel is not at the city center, there was a shuttle bus service which was quite convenient. hotel is nice, big and relatively clean. one of the front desk staff was a little rude and had an attitude when u ask questions. but other than that i enjoyed my stay and will come back again
Response from Property: Dear Eugene,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay, appreciated our shuttle bus service, and found the hotel comfortable and clean. It is especially rewarding to know that you would consider staying with us again.At the same time, please accept our apologies for the interaction you experienced with one of our front desk team members. Providing warm, professional, and helpful service is very important to us, and your comments will be shared with the team so we can improve.We truly appreciate your valuable feedback and look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,Erwin M. BruynGeneral Manager
Guest User
Superior Room
Stayed in Jun 2026
Couple
3 reviews
9.0/10
Great
Posted on Jul 7, 2026
Although ten minutes away from the airport there is a free shuttle service to the hotel every half an hour . The reception staff are helpful and polite . The spa is a lovely way to unwind and is very clean and well kept .  Went to Amsterdam central via shuttle and train . Really enjoyed our stay . Would stay again when visiting Amsterdam
Response from Property: Dear Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our convenient location, complimentary airport shuttle service, and the helpfulness of our reception team.It is also great to know that you enjoyed our spa facilities and found them clean and well maintained. We are pleased that our location provided a convenient base for your visit to Amsterdam and that you were able to explore the city easily by shuttle and train.Your kind words and recommendation mean a lot to us. Our team is available 24 hours a day and is always happy to assist our guests to ensure a comfortable and enjoyable stay.We look forward to welcoming you back again when you visit Amsterdam in the future.Kind regards,Erwin M. BruynGeneral Manager
Guest User
Superior Room
Stayed in May 2026
Business traveler
6 reviews
9.0/10
Great
Posted on Jun 28, 2026
The food isn't much different from other hotels in the Netherlands, and it's generally not to Chinese tastes. Everything else was fine. We happened to be there during Europe's hottest days, and the air conditioning was just okay.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that, overall, you had an enjoyable stay with us.We appreciate your comments regarding our breakfast selection and understand that preferences can vary depending on individual tastes and cultural backgrounds. We are glad to hear that our air conditioning system was working properly during these hot days.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future.Kind Regards,Erwin M. BruynGeneral Manager
Guest User
Superior Room
Stayed in May 2026
Traveling with friends
2 reviews
7.5/10
Posted on Jun 11, 2026
We coulnd't check in until 15:30, that wasn't useful. It was convenient stay at night, but the longer walk way back from the festival made no sense.
Response from Property: Dear Guest,Thank you for your feedback. We sincerely apologize that you were unable to check in until 15:30, as we understand this was inconvenient for you. Unfortunately, not all rooms were ready at that time, which we regret.Our standard check-in time is from 15:00, allowing us to ensure all rooms are properly cleaned and prepared. In this case, we fell short, and we appreciate your understanding. Our team is always available to assist with luggage storage for early arrivals.We are pleased to hear that you found your overnight stay convenient, although we regret that the walking distance after the festival was less practical than expected. Your feedback is valuable and helps us improve our communication and service.We hope to have the opportunity to welcome you again.Kind regards,Erwin M. BruynGeneral Manager
Guest User
Superior Plus Room
Stayed in Apr 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jun 8, 2026
Nice hotel, and close to the airport. There's a shuttle bus, but it only runs after 6:00 AM, so if you have an early flight, you'll need to take an Uber. We paid €23.50 for it.
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Response from Property: Beste Gast,Hartelijk dank voor uw feedback.Fijn om te horen dat u ons hotel als prettig heeft ervaren en de ligging nabij de luchthaven heeft gewaardeerd. Wij begrijpen dat de vertrektijden van onze shuttleservice in de vroege ochtend niet altijd aansluiten op zeer vroege vluchten, waardoor u bent aangewezen op alternatief vervoer.Wij waarderen uw opmerkingen en nemen deze mee in onze evaluatie van onze dienstverlening.Wij hopen u in de toekomst opnieuw te mogen verwelkomen.Met vriendelijke groet,Erwin M. BruynGeneral Manager