Koko Hotel Sendai Station West

Koko Hotel Sendai Station West Reviews

Koko Hotel Sendai Station West

3 Chome-8-27 Central, Aoba Ward, Sendai City, Miyagi Prefecture, 980-0021, JapanView Hotel Details
Koko Hotel Sendai Station West
Koko Hotel Sendai Station WestKoko Hotel Sendai Station WestKoko Hotel Sendai Station West
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Guest Reviews of Koko Hotel Sendai Station West

8.9/10
Very Good
200 review
Verified reviews
Location9.3
Amenities8.4
Service9.0
Cleanliness9.0
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All reviews(200)
Positive reviews(199)
Reviews with photos/video(48)
Easy to get around(22)
Great value for money(18)
Delicious breakfast(13)
Convenient for shopping(13)
Many amenities(9)
Perfect for business trips(6)
Close to metro(6)
Strange smell in room(4)
Negative reviews(1)
Guest User
Standard Semi-double Non-smoking
Stayed in Oct 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Nov 30, 2025
Hotel location is perfect. 5mins walk. West side has more shops and is the center. Hotel has many freebies to take, towel etc
Response from Property: Thank you very much for staying with us and for sharing your feedback.We are delighted to hear that you found our location convenient and enjoyed the short walk from the station, as well as the variety of complimentary amenities we provide.We truly appreciate your kind comments, and we hope to welcome you back on your next visit to Sendai.KOKO HOTEL Sendai Station West フロント
Anonymous User
Standard Semi-double Non-smoking
Stayed in Oct 2025
Other
13 review
10/10
Outstanding
Posted on Nov 14, 2025
Wow! Everything was nice here! The location was good, close to the station. The amenities were remarkable and the b'fast buffet sets the standard! I will highly recommend this Koko Hotel and would be more than satisfied to stay again!
Response from Property: Thank you very much for choosing to stay at KOKOHOTEL Sendai Ekimae West.We also sincerely appreciate you taking the time to share your review.We are delighted to hear that you were satisfied with every aspect of your stay.Your kind comments on our convenient location, amenities, and breakfast buffet are truly encouraging for our team.We will continue striving to provide an even more comfortable and pleasant experience for all our guests.We hope you will choose to stay with us again when you visit Sendai.We look forward to welcoming you back in the near future.KOKOHOTEL Sendai Ekimae WestFront Desk
Yanmie___
Standard Semi-double Non-smoking
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Oct 18, 2025
Bed is a little bit small, but it’s clean. Location is convenient and amenities provided !
Response from Property: Thank you very much for staying with us and for taking the time to share your feedback.We’re pleased to know that you found our hotel clean, convenient, and well-equipped with amenities.We truly appreciate your kind words and look forward to welcoming you again on your next visit to Sendai.KOKOHOTEL仙台駅前West
Guest User
Standard Semi-double Non-smoking
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 18, 2025
Neat and tidy, convenient, around 5-10mins from Sendai station to hotel
Response from Property: Thank you very much for staying with us and for your kind feedback.We’re delighted to hear that you found our hotel clean and conveniently located.We look forward to welcoming you again on your next visit to Sendai.KOKOHOTEL仙台駅前West フロント
Guest User
Standard Double Non-Smoking
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Sep 2, 2025
The hotel boasts an excellent location, very close to Sendai Station, and it's super easy to find. The Sendai Morning Market is just a 2-minute walk away, right behind the hotel. The main shopping street is also conveniently located, just two blocks away. The hotel breakfast offers a rich and diverse selection, which I highly recommend.
Original textTranslated by Google
Response from Property: Thank you for choosing our hotel. We are pleased to learn that you were satisfied with our location and breakfast. We look forward to serving you again in the future and welcome you to stay with us again when you visit Sendai. KOKOHOTEL Sendai Station West Front Desk
micchigeta
Standard Semi-double Non-smoking
Stayed in Jul 2025
Other
3 review
9.0/10
Great
Posted on Sep 17, 2025
The staff were very friendly and pleasant. However, while the room was cleaned, it didn't seem like the bedding was changed. Also, there was a lot of dust when I looked under the bed, and the bathroom had a rather strong drain smell. Overall, it wasn't a major problem.
Original textTranslated by Google
Response from Property: Thank you very much for staying at KOKOHOTEL Sendai Station West and sharing your valuable feedback. We are delighted that you were satisfied with our staff's friendly service. We apologize for falling short of your expectations regarding cleaning and bedding. We value your feedback and will strive to improve our attention to detail and enhance cleanliness and comfort. We look forward to providing you with an even better accommodation experience the next time you visit us. KOKOHOTEL Sendai Station West Front Desk
蛙汀
Standard Double Non-Smoking
Stayed in Jul 2025
Couple
6 review
10/10
Outstanding
Posted on Sep 1, 2025
The hotel boasts an excellent central location, right next to the vibrant morning market and Senjiro. DHC brand toiletries were provided, which was a nice touch. It's conveniently located a 6-8 minute walk from the train station, with numerous bus stops easily accessible. The only minor drawback is that it's an older hotel that has undergone renovations, so while refreshed, some of the interior furnishings still show their age.
Original textTranslated by Google
Response from Property: Thank you very much for staying at KOKOHOTEL Sendai Ekimae West. We are very pleased to learn that you were satisfied with our location and amenities. However, due to our recent re-opening, some of the facilities are still outdated. We sincerely apologize for any inconvenience this may cause. We will continue to strive for improvement and hope that you will choose us again on your next visit to Sendai. KOKOHOTEL Sendai Ekimae West Front Desk
心猿意馬
Standard Semi-double Non-smoking
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 7, 2025
This was my first trip to Sendai, and staying at KOKO HOTEL was a truly delightful experience. Its location is incredibly convenient, just a stone's throw from Sendai Station. It offers a wonderful taste of Japanese hospitality. The surrounding area is bustling with convenience stores and a fantastic array of dining choices. A truly excellent hotel! I would absolutely stay here again.
Original textTranslated by Google
Response from Property: 感謝您入住KOKO HOTEL仙台駅前West。很高興您首次來仙台的旅程愉快,並選擇了我們的飯店。也非常感謝您對我們飯店的地理位置及周邊環境的讚美,這對我們全體員工是很大的鼓勵。期待您再次光臨仙台,歡迎隨時回來。KOKO HOTEL仙台駅前West
Je_minphone0001
Standard Semi-double Non-smoking
Stayed in Jun 2025
Couple
16 review
10/10
Outstanding
Posted on Aug 8, 2025
This is my go-to place whenever I visit Sendai. I always feel completely at ease here, and the rooms are much more spacious than I expect, ensuring a truly comfortable and relaxing stay.
Original textTranslated by Google
Response from Property: Thank you very much for choosing KOKO HOTEL Sendai Station West this time. We are delighted that you were satisfied with the spaciousness and comfort of our rooms. We hope you will stay with us again when you visit Sendai. All of our staff will be waiting with all their hearts. KOKO HOTEL Sendai Station West Staff
splat
Standard Twin Non-Smoking
Stayed in Jun 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Oct 10, 2025
hotel is good for its price, used it for my trip to magical mirai 2025 in sendai!
Response from Property: Thank you very much for choosing KOKO HOTEL Sendai Ekimae West and for sharing your feedback.We are delighted to hear that you found our hotel to be a good value and that you chose to stay with us during Magical Mirai 2025 in Sendai.We hope you had a wonderful time at the event and an enjoyable stay at our hotel.We look forward to welcoming you again on your next visit to Sendai.KOKO HOTEL Sendai Ekimae West
拉林
Standard Semi-double Non-smoking
Stayed in Mar 2025
Couple
6 review
9.0/10
Great
Posted on Jul 27, 2025
KOKO HOTEL Sendai Station West is just a 5-minute walk from Sendai Station West Exit, boasting an extremely convenient location with numerous shops and restaurants nearby. While the rooms are slightly compact, they are clean and comfortable, featuring amenities like a bidet and a washlet toilet in the bathroom, with ample self-service toiletries provided. The staff are multilingual and friendly, and both the front desk and luggage storage services are convenient. Breakfast offers a wide variety of options, including local specialties, providing excellent value for money. The laundry facilities (washers and dryers) are limited, so you might need to wait or use a nearby laundromat. Overall, the stay was very pleasant, making it an ideal choice for short-term travelers or business trips.
Original textTranslated by Google
Response from Property: Thank you for choosing KOKO HOTEL Sendai Ekimae West. Located just a 5-minute walk from Sendai Station, our hotel is highly praised for its convenience, whether for sightseeing or business. We are committed to continuously improving our facilities and services to ensure you have a more satisfying stay. Our entire staff sincerely looks forward to welcoming you back. KOKO HOTEL Sendai Ekimae West Front Desk
Anonymous User
Standard Double Non-Smoking
Stayed in Mar 2025
Traveling with friends
19 review
10/10
Outstanding
Posted on Apr 22, 2025
This was my first time staying in sendai and everything was perfect! The front desk was friendly and helpful, all of the amenities also good. The room is well maintained and the space is enough for 2 person. Also location just 5 minutes walk to the station which is really great. Thank you and will come back here wherever I come to sendai again
Response from Property: Thank you very much for staying at KOKO HOTEL Sendai Station West.We are very honored to receive your kind words regarding our staff, amenities, and rooms.Your kind words are a great encouragement to all of our staff.We hope you will stay with us again the next time you visit Sendai.We look forward to seeing you.KOKO HOTEL Sendai Station West Front Desk
Anonymous User
Standard Semi-double Non-smoking
Stayed in Apr 2025
Couple
25 review
8.5/10
Very Good
Posted on May 6, 2025
Very convenient location and near to the JR station! However, the room is too small
Response from Property: Thank you very much for staying at KOKOHOTEL Sendai Ekimae West. Thank you very much for sharing your feedback. Located just a 5-minute walk from Sendai Station, our hotel has been highly praised by many guests for its convenience, whether for sightseeing or business. We apologize that the size of the room did not meet your expectations. We look forward to welcoming you again. KOKOHOTEL Sendai Ekimae West Front
Guest User
Standard Twin Non-Smoking
Stayed in Mar 2025
Family
2 review
8.5/10
Very Good
Posted on Apr 6, 2025
Convenient location near Sendai Station. The room was quite small but was clean and had the basic amenities for a short stay.
Response from Property: Thank you very much for taking the time to share your feedback.We’re pleased to hear that you found our location convenient and appreciated the cleanliness and amenities of your room.We understand that the room size may have felt compact, and we truly appreciate your understanding.We hope to welcome you again on your next visit to Sendai.KOKOHOTEL仙台駅前West フロント
ngling
Standard Double Non-Smoking
Stayed in May 2025
Traveling with friends
9 review
8.0/10
Very Good
Posted on Jun 14, 2025
Good location, can walk to station, 11 min walk.
Response from Property: Thank you very much for your feedback.We are glad to hear that you found our location convenient and within walking distance to the station.We hope to have the pleasure of welcoming you again in the future.KOKOHOTEL Sendai Ekimae West Front Desk