1 Chome-2-37 Tsutsujigaoka, Miyagino Ward, Sendai City, Miyagi Prefecture, 983-0852, JapanView hotel details
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Guest Reviews of Daiwa Roynet Hotel Sendai
8.9/10
Very good
322 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.6
Service8.9
Cleanliness8.9
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All reviews(322)
Positive reviews(315)
Reviews with photos/video(59)
Easy to get around(35)
Near shopping area(28)
Convenient for shopping(28)
Nice toiletries(11)
Perfect for business trips(8)
Many amenities(8)
Would stay again(7)
Tasty food(6)
Negative reviews(7)
lukaa
Standard Double Room-Smoking
Stayed in Sep 2025
Couple
17 review
9.5/10
Amazing
Posted on Nov 6, 2025
The location is good, next to the station and different shopping mall
Staff is nice
Just a little bit tiny of the room
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai. As you mentioned, our hotel is just a two-minute walk from Sendai Station, the nearest station, and there is a convenience store on the first floor, making it extremely convenient. We will continue to strive to improve our service and maintain our spirit of hospitality so that you can continue to feel at home whenever you visit.We look forward to your next reservation. Daiwa Roynet Hotel Sendai
Guest User
Standard Twin Room-Smoking
Stayed in Dec 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Jan 6, 2026
It’s near the Sendai station and youdobashi.
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai. As you mentioned, our hotel is just a two-minute walk from Sendai Station, the nearest station, and there is a convenience store on the first floor, making it extremely convenient. We will continue to strive to improve our service and maintain our spirit of hospitality so that you can continue to feel at home whenever you visit. We look forward to your next reservation. Daiwa Roynet Hotel Sendai
Hk traveler 20
Moderate Double Room - Non-Smoking
Stayed in Oct 2025
Couple
61 review
8.5/10
Very good
Posted on Dec 29, 2025
Excellent location and brand new facilitate. Like it a lot!
Response from Property: Thank you very much for staying with us and for sharing your wonderful feedback. We are delighted to hear that you enjoyed our convenient location and brand new facilities. We look forward to welcoming you again in the future.
Ojimaru
Moderate Double Room - Non-Smoking
Stayed in Oct 2025
Family
7 review
7.0/10
Posted on Nov 20, 2025
Location which is fine for me.
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai. We are so happy that we were able to meet your expectation and that you have enjoyed your stay at our hotel. Looking forward to serve you again.
captain meow meow
Standard Twin Room-Non-Smoking
Stayed in Dec 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 28, 2026
The location is perfect,very convenient to get anywhere. staff are friendly and helpful. highly recommended.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Sendai.We sincerely appreciate your kind words regarding our location.We will not rest on our laurels but continue striving to improve our service.We would be delighted if you would consider staying with us again when looking for accommodations near Sendai Station.Daiwa Roynet Hotel Sendai
Natthaphon Thammajaruk
Moderate Double Room - Non-Smoking
Stayed in Nov 2025
Couple
5 review
10/10
Outstanding
Posted on Jan 2, 2026
Location is close to sendai central station and so convenience, 5-10 mins walk and next to minimart.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Sendai. We are glad to hear that you found our location convenient, with easy access to Sendai Station and a nearby convenience store. We hope to welcome you again in the future.Daiwa Roynet Hotel Sendai
Tom Th
Moderate Double Room - Non-Smoking
Stayed in Nov 2025
Family
6 review
8.0/10
Very good
Posted on Dec 16, 2025
Location is great. The hotel is just opposite yodobashi south side. Room is quite small which is typical Japanese business hotel. Toilet and shower is in the same room. 7-11 shop just downstairs. Overall is good.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Sendai.We are delighted to hear that you were satisfied with our location and the convenience of our facilities.Regarding the size of the room, we appreciate your understanding.We will continue to make every effort to ensure a comfortable stay by maintaining cleanliness and improving our services.Thank you again for taking the time to share your feedback despite your busy schedule.We sincerely hope to welcome you again should you visit the area in the future.Daiwa Roynet Hotel Sendai
Rikki Chai
Standard Twin Room-Non-Smoking
Stayed in Nov 2025
Family
3 review
10/10
Outstanding
Posted on Dec 24, 2025
Daiwa Roynet Hotel Sendai has a very convenient location! Right beside Sendai station (less than 5 minutes walk) and also near to Miyagino-Dori underground station!
Rooms are clean and there are a lot of amenities at the level 2 front desk to take for your stay. The staff are also friendly! They assisted me on a lost item after I left the hotel and delivered it back to Tokyo for me. Top service!
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai. We are very pleased to hear that you enjoyed your stay.As you mentioned, our hotel is just a two-minute walk from Sendai Station, the nearest station, and there is a convenience store on the first floor, making it extremely convenient. All our staff will continue to work hard to meet the expectations of our customers.We hope you will continue to patronize Daiwa Roynet Hotels.Daiwa Roynet Hotel Sendai
Guest User
Moderate Double Room - Non-Smoking
Stayed in Nov 2025
Couple
4 review
9.5/10
Amazing
Posted on Dec 7, 2025
A short walk from JR Sendai. Clean rooms, efficient check-in procedures, strategic location.
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai. We are so happy that we were able to meet your expectation and that you have enjoyed your stay at our hotel. Looking forward to serve you again
Guest User
Standard Twin Room-Non-Smoking
Stayed in Oct 2025
Couple
3 review
9.5/10
Amazing
Posted on Nov 11, 2025
Great location, hotel is a bit dated and the dated are very slow. This wasn’t the best breakfast we had at a hotel so far, so that’s also part of the reason I gave it 4 stars.
Response from Property: Thank you very much for staying with us and for sharing your valuable feedback.We’re pleased to know that you enjoyed our convenient location.However, we sincerely apologize that some aspects of our facilities and breakfast did not meet your expectations.Please be assured that your comments have been shared with our team as we continue working to improve our guest experience.We hope to have the opportunity to welcome you again and provide you with an even better stay in the future.Daiwa Roynet Hotel Sendai
Guest User
Deluxe Twin Room-Non Smoking
Stayed in Oct 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Nov 12, 2025
Convenient location, just a few steps from the Sendai station. Great for shopping & eating.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Sendai.We were delighted to receive your kind words, which our entire staff read with great pleasure.Moving forward, we will continue to strive to enhance our unique hospitality,ensuring we provide attentive service throughout your stay.We sincerely look forward to welcoming you back.Daiwa Roynet Hotel Sendai
Guest User
Deluxe Twin Room-Non-Smoking
Stayed in Jul 2025
Family
18 review
9.0/10
Great
Posted on Aug 10, 2025
Overall, the stay was decent. The hotel's location wasn't as close to Sendai Station as I had expected; it's not directly adjacent. The service staff were polite, but their attention to detail seemed lacking. We booked for two adults and one child, and this was confirmed during check-in. Yet, only two pillows were provided in the room. By the time we realized, it was too late to ask for more, so we simply made do.
Other hotels generally handle things better; for instance, they often place stored luggage in the room prior to guest arrival. While some hotels count 12-year-olds as adults and provide full amenities for three, even if a child isn't officially counted in the guest number, non-chargeable items like extra pillows are usually provided in appropriate quantities.
On the positive side, breakfast exceeded our expectations significantly. We had read reviews suggesting it wasn't great, so perhaps our low expectations made us find it quite satisfactory.
One more unsatisfactory detail: upon entering our room, we found the toilet wasn't very clean. I had to clean it myself before using it, and I hope the housekeeping staff can improve in this area. There's a clear gap when compared to the Hotel Metropolitan in Morioka. If I return to Sendai, I might try the Hotel Metropolitan Sendai East to see if there's a difference, not least because its location is closer to Sendai Station.
Overall, it was a decent stay, but there's certainly room for improvement.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Sendai. However, we are deeply sorry for any inconvenience caused during your stay. We sincerely apologize for any inconvenience this may have caused. We will take your feedback seriously and work hard to improve. Thank you again for your valuable feedback. We will continue to work hard to create a comfortable environment for our guests. We look forward to welcoming you back. Daiwa Roynet Hotel Sendai
x b l k
Standard Twin Room-Non-Smoking
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Jan 10, 2026
Convenient transportation, and the lotion was excellent.
Original textTranslated by Google
Response from Property: Thank you for staying At Daiwa Roynet Hotel Sendai. We are so happy that we were able to meet your expectation and that you have enjoyed your stay at our hotel. Looking forward to serve you again.
Guest User
Standard Double Room-Non-Smoking
Stayed in Jul 2025
Solo traveler
2 review
8.0/10
Very good
Posted on Aug 11, 2025
Fair business hotel and clean. The breakfast is not very good just fair, I booked for 2 days but only had at first day!
The clean lady is good! 7-11 is under the 1st floor. Close to the JR station!
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai. We are so happy that we were able to meet your expectation and that you have enjoyed your stay at our hotel. Looking forward to serve you again.
Guest User
Superior Double Room-Smoking
Stayed in Oct 2025
Solo traveler
1 review
8.5/10
Very good
Posted on Nov 24, 2025
this is the third time to stay.
Good location & very convenience.
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai. Thank you for coming back to stay in our hotel, we are so happy that we are always be able to meet your expectation and that you have enjoyed your stay at our hotel. Looking forward to serve you again.