Lotte Artvillas Resort Jeju

Thank you for everything. The room was more spacious than we imagined, and our three-generation family all enjoyed their stay. We felt sad to leave but had to return home. We appreciate you accommodating all our requests to the best of your ability. It's a villa I'd love to visit again if I have the chance.

The location was nice and quiet, which I liked, but the facilities felt a bit outdated, which was a slight disappointment. There were also lingering smells from the previous guests' cooking... Ugh.

This is a standalone villa, away from the hustle and bustle, with comfortable high ceilings. The kitchen and fridge are fully equipped for daily living. There are 3 rooms with 4 beds, and even a sauna. You can see the sea in the distance, and the natural scenery is beautiful, making it perfect for a family trip.

The decor felt a bit dated, and I wasn't too keen on using the outdoor facilities. When checking in, there was an issue with the room which took a long time to resolve before we could actually use it.

We were looking for accommodation for a large group and decided on this place. It turned out to be even better than we expected, which was a relief. If you need many rooms and a spacious living room, this would be the best choice.

Great hotel, enjoyed my stay~

I've stayed a few nights now, so I can give a review. This trip to Jeju Island was a family trip, and since there were quite a few of us, we chose a resort-style hotel where the whole family could stay together. Overall, we were quite satisfied. First of all, there are three bedrooms on one floor, which saved the older members of our family the trouble of climbing stairs, which was very convenient. There's a private kitchen, so everyone could get up and make breakfast separately in the morning, which was very convenient. The resort has a small park, and on my first day, I even encountered a wild deer, which startled us both. I saw a cockroach and a fly in the room, but considering the excellent environment, it didn't seem like a big problem. There's an airport shuttle bus, but it only runs twice a day, so you need to reserve a spot with the hotel in advance.

Please check the equipment before using it. After checking in, the heater wasn't working, so I asked the front desk, and they pretended it was working. They came late, and after an hour or two, they finally admitted it wasn't working. I moved to a different room, and it became warm in just three minutes. The room in front of me didn't get any warmer than 15 degrees Celsius even after two hours of heating, but the room I moved to reached 23 degrees Celsius in just three minutes. I unpacked, repacked, and unpacked again. I tried to shower, but there was no hot water. With six people, two out of three shower stalls wouldn't work, so I was done for. The next day, a technician came and it was working properly, but on the first day, in the middle of winter, I had to use cold water. Unpacking, repacking, and unpacking again was exhausting, and then packing and moving again was too much work. I can't even change rooms. And they even offered me a room without heating, as if they were doing me a favor. Please try to put things in their shoes and give me some feedback. This was the worst, even though it was an 800,000 won room.