The Grand Sumorum

I booked this room for a trip with my parents, and they were extremely satisfied. The room and the environment were very clean. The hotel room and common areas were spacious, making for a very comfortable stay overall. There are two swimming pools and sun loungers, giving it a true resort feel. Parking is free and plentiful for those driving. Next time I visit Jeju with my parents, I'll definitely book this hotel again.

The hotel staff discriminate against Chinese guests. White and Korean guests weren't told off for not wearing swimming caps in the pool, but when we didn't wear them, the staff kept yelling at us. Their attitude towards white people was visibly different, which is quite ridiculous. I also saw many Korean kids in the pool wearing regular t-shirts and shorts instead of swimsuits. The staff repeatedly put their feet, wearing flip-flops, into the pool. In short, the management is incredibly chaotic and can't even compare to a domestic 4-star hotel. The female receptionist also had a cold expression, perhaps she's just not a smiling person. The only advantage is its beachfront location, but the sea view is far inferior to hotels near Hamdeok Beach.

Facilities: Fully equipped, the infinity pool is fantastic. Seaview room. Hygiene: Clean and tidy. Environment: Beautiful, I fell asleep to the sound of ocean waves 🌊. Service: They have staff who can speak Chinese. There's a very kind Chinese lady in the restaurant; you can ask for her if you have trouble communicating.

The room was spacious and bright, with excellent facilities. Both the pool and gym were quite good. Breakfast was plentiful, mainly Western-style, and truly top-tier for a 'Western-style meal'. The croissant was the best I've had in any Asian hotel. The hotel is right by the sea, and an evening stroll along the coast was delightful.

Loved the hotel! The breakfasts were good and suitable for Europeans. Beautiful view of the water. Excellent staff. 🙏💛