Guest User
February 23, 2025
Great lightning protection! ! The service is very bad, full of lies to deceive consumers. They called me at 11:30 and told me that the check-out time was up. I said I was not feeling well and wanted to delay the check-out until 5pm and could pay an extra half-day room rate. The waitress on the phone said no because the hotel was fully booked. I found it very strange and checked Ctrip. Every room type had vacancies. Then the waitress came to my room to discuss the matter. She was not wearing the hotel uniform but private clothes, and her attitude was very bad. I opened Ctrip to show her and told her that your hotel has many vacancies, including the so-called double-examination suite with only one room where I am staying now. She said she knew that there would be a reservation coming in later. I asked her if I placed an order on Ctrip now, and your reserved guest came later, what would you give your guest to stay in? She started to pretend that she didn't understand English, saying that you can book for one day but you can't extend the stay for a few hours. No one wants to stay in this hotel at all. It is in a very remote location. The management staff is full of lies. It's a pity for this designer hotel
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