Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

I arrived at the hotel late at night, and the reception team was already waiting for me. I highly recommend informing them about your arrival time in advance — it makes the check-in process very smooth. The check-in itself was fast and easy. No one escorted me to the room, which is probably not part of their service standard. It wasn’t a problem, but it would have been a nice touch. The room was clean, spacious, and completely free of cigarette smell, which is very important to me. Housekeeping was done daily, and the staff did their job very well. Breakfast is served until 10:30 AM, which is great because I was able to sleep well and still enjoy breakfast. There are not many vegetarian options, but you can ask the chef to prepare rice or noodles separately for you. The staff is very attentive and polite. The team genuinely tries to anticipate guests’ needs, and you can really feel their care and professionalism. The swimming pool and fitness center are located away from the main building, which is actually a big advantage because the area stays quiet and peaceful. There was no hair conditioner in the bathroom at first, but after I asked for it, the staff replaced it very quickly. Another nice bonus is the complimentary coffee at the Park Bar from 4 PM to 6 PM — don’t miss it. The hotel also provides an airport shuttle service, but there is no night schedule, so it’s better to contact the reception in advance to arrange your transfer. I would be happy to return to this hotel because of the high level of care for guests. Your team is doing an amazing job!

We arrived at the hotel around 3:00 PM to check in. Due to the long weekend holiday, the hotel was very busy and we had to wait about two hours before our room was ready. However, the hotel made up for the inconvenience by offering us complimentary breakfast and a late check-out, which we truly appreciated. I was satisfied with their sincerity and effort in handling the situation. The room had been renovated and was clean, comfortable, and pleasant. The swimming pool looked a little old, but it was still well-maintained and perfectly usable. Overall, our stay was enjoyable, and most importantly, my kids had a great time. I would definitely consider staying here again in the future.

We had an amazing stay at Palm Garden Hotel. The room was beautifully designed, spacious, and very comfortable, while the breakfast buffet offered a great variety of delicious food. One of the highlights of our stay was the excellent family-friendly facilities. We loved the large swimming pools with water slides, and the kids had a wonderful time at the outdoor activity area, enjoying tent play, kite flying, and making their own toasted bread dipped in chocolate. The indoor kids' club was equally impressive and kept them entertained throughout our stay. With ample outdoor parking and so many activities for children, Palm Garden Hotel truly exceeded our expectations and made for a memorable family getaway.

Delicious breakfast food, clean and spacious rooms. Polite staff. The pool is also large and deep. If we visit Kuala Lumpur again, we will definitely settle here.

I am impressed with the latest usb plug for hp charging and the bathroom is newly renovated and well maintained Bottle water provided is important for my preference. Distance is far away from city and not much food or shopping available.

Nice hotel with chill vibe, friendly staff. Spacious and clean room.

Clean , comfortable and spacious room. My kids love the swimming pool so much. Baby pool water is warm ❤️ . Staff are very helpful