Radisson Collection Hotel, Magdalena Plaza Sevilla

Radisson Collection Hotel, Magdalena Plaza Sevilla Reviews

Radisson Collection Hotel, Magdalena Plaza Sevilla

Pl. de la Magdalena, 1, Casco Antiguo, Seville, Andalusia, 41004, SpainView hotel details
Radisson Collection Hotel, Magdalena Plaza Sevilla
Radisson Collection Hotel, Magdalena Plaza SevillaRadisson Collection Hotel, Magdalena Plaza SevillaRadisson Collection Hotel, Magdalena Plaza Sevilla
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Guest Reviews of Radisson Collection Hotel, Magdalena Plaza Sevilla

8.0/10
Very good
125 reviews
Verified reviews
Location8.0
Amenities7.5
Service7.6
Cleanliness8.7
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Positive reviews(22)
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Great location(11)
Awesome rooms(10)
Negative reviews(3)
SophieWang45
Collection Premium Corner Room With 1 King Bed
Stayed in Aug 2025
Couple
4 reviews
9.5/10
Amazing
Posted on Sep 29, 2025
We stayed for four nights at this hotel, which met our expectations overall but would say it is a bit pricey for its overall quality. It’s conveniently located at the heart of the old town, the drawback is it’s a bit noisy at night. The concierge/front desk staff was quite helpful and nice. The room was clean, but still has room for improvement: 1. our bath salt and few other things were not refilled; 2. bathrobe was not super clean.
Response from Property: Dear Mrs. Wang, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about our convenient location and the helpfulness of our concierge and front desk staff. We also sincerely apologize for the inconveniences you experienced, please be assured that your comments have been shared with our housekeeping team to ensure these matters are addressed promptly. We value your input as it helps us improve our services, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. Best Regards, Inmaculada Torregrosa Guest Experience Manager
Arif Mohamed Alali
Collection Superior Room
Stayed in Dec 2024
Family
25 reviews
10/10
Outstanding
Posted on Jan 22, 2025
Great staff, great room and great location. The hotel is new and everything was 👌. The hotel is near to the main street and if you have a car, there is a near garage and it costs 29 euro per day.
Response from Property: Dear Arif,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our great staff, comfortable room, and convenient location. It’s fantastic to know that everything was perfect during your stay.We’re also glad you found the nearby parking garage helpful—it’s always a plus to have easy access when exploring the city.We look forward to welcoming you back soon for another exceptional stay!Warm regards,Olivier RustGeneral Manager
Guest User
Collection Premium Room
Stayed in Jul 2024
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Aug 27, 2024
Good service!
Response from Property: Dear Guest,Thank you for your kind words! We’re so glad to hear you enjoyed our service. Your satisfaction means the world to us, and we look forward to welcoming you back soon!Warm regards,Olivier RustGeneral Manager
Guest User
Collection Superior Room
Stayed in Jan 2026
Couple
5 reviews
3.5/10
Posted on Feb 28, 2026
Strongly warn against this hotel!!! The service was terrible, incredibly noisy at night, and the soundproofing was awful. There was no hairdryer in the room; you had to ask the front desk for one. Because we helped other guests with their check-in by translating and speaking up, we were constantly harassed by the hotel staff. They even locked our room key when we returned late at night, and didn't offer an apology until we checked out. The service was abysmal. Everyone in the hotel, including the restaurant staff and cleaning staff, had an appalling attitude, bordering on racial discrimination. They treated foreigners and Asians completely differently. I've never stayed in a five-star hotel with such terrible service, especially one under the Radisson Hotel Group. Strongly warn against this hotel.
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Guest User
Collection Superior Room
Stayed in Sep 2025
Family
43 reviews
3.5/10
Posted on Oct 21, 2025
The service was terrible; they didn't solve the problems but just gave a bunch of excuses. I booked a room with a view and a high floor, but they gave me the worst room. I didn't even dare to open the window. The shower was clogged and the whole bathroom was flooded.
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Guest User
Collection Premium Room
Stayed in Nov 2025
Couple
6 reviews
9.5/10
Amazing
Posted on Jan 3, 2026
Overall it's pretty good, but the sound insulation is terrible!
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Guest User
Collection Superior Room
Stayed in Jan 2025
Couple
17 reviews
10/10
Outstanding
Posted on Feb 19, 2025
The room is spacious enough to easily fit two 30-inch suitcases. The hotel is very new. It is divided into two buildings, which are very close to each other. Breakfast is in the check-in building, which is quite rich. There are not many rooms on one floor, which is quite quiet. There are supporting facilities such as rooftop bar, gym, swimming pool, etc. The front desk is very welcoming. The hotel's soft candy is delicious. There is a square outside the door, which is very convenient for shopping and eating. It's a pity that I didn't stay for two more days. I will stay here again next time I go to Seville!
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Response from Property: Dear guest, Thank you very much for your wonderful review! We are glad that you enjoyed the spacious room, the rich breakfast, the rooftop bar, the gym and other facilities. It is our honor to provide you with a comfortable and quiet stay. At the same time, thank you for your recognition of the front desk team and we are also very happy that you like our fudge! I hope that next time you come to Seville, you will choose us again and have more time to enjoy everything here. Looking forward to seeing you again! Best wishes, Olivier Rust General Manager
Feitiannvwudingdangmao
Collection Premium Room
Stayed in Sep 2024
Couple
31 reviews
10/10
Outstanding
Posted on Nov 3, 2024
The room was clean and tidy, the bedding was comfortable, there was bottled water, and there were crepes on the first day. The hotel is in a good location, within walking distance of Metropol Parasol and Ponte II, and the breakfast was delicious. The service attitude was also very good.
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Response from Property: Dear Guest,Thank you for sharing such a detailed and positive review! We’re delighted to hear that you enjoyed your stay with us. It’s wonderful to know you appreciated the clean and comfortable room, the bottled water, and the special treat of crepes on your first day.Our location truly is ideal for exploring all important landmarks, and we’re thrilled you found it convenient. We’re also glad you enjoyed our delicious breakfast and the warm service provided by our team.We hope to have the pleasure of welcoming you back soon for another fantastic stay!Warm regards,Olivier RustGeneral Manager
AyumiHu
Collection Premium Room
Stayed in Aug 2024
Traveling with friends
12 reviews
10/10
Outstanding
Posted on Sep 25, 2024
The hotel is new and clean, with the light luxury style I like. The rooms are large, the location is good and it is convenient for travel. The cathedral is less than 1 km away. The services in all aspects are good!
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Response from Property: Dear AyumiHu,Thank you for your kind words and for sharing your experience with us! We’re delighted to know you enjoyed our new and clean hotel, as well as the light luxury style that resonated with your preferences.It’s great to hear that you found our spacious rooms, convenient location, and proximity to the cathedral ideal for your travels. We’re also thrilled that you appreciated the quality of our services.We look forward to welcoming you back for another exceptional stay in the future!Warm regards,Olivier RustGeneral Manager
Anonymous User
Collection Premium Room
Stayed in Jan 2025
Family
25 reviews
9.5/10
Amazing
Posted on May 4, 2025
The room we stayed in was not very clean. There was a lot of hair and dust. There was no room available that day, so we had to make do with this room. The location was very good, and it was very convenient for shopping.
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Response from Property: Dear guest, thank you for choosing to stay at Radisson Collection Hotel, Magdalena Plaza Sevilla and taking the time to share your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. This is by no means our usual service standard. We have fed back your feedback to the relevant team and will strengthen the inspection and management of room hygiene to avoid similar situations from happening again. We are very happy to know that the location of our hotel has brought convenience to your travel. I hope to have the opportunity to welcome you again in the future and bring you a more perfect stay experience. Sincerely, Olivier Rust, General Manager, Radisson Collection Hotel, Magdalena Plaza Sevilla
Anonymous User
Junior Suite
Stayed in May 2024
Solo traveler
376 reviews
7.5/10
Posted on Jun 24, 2024
In the old town of Seville, whether you go to Plaza de España, the Royal Palace, the Cathedral or the City Umbrella, it takes a few minutes to walk. Opposite the hotel is the British Department Store, a Spanish chain department store. The location is really convenient. The room is not bad, whether it is the TV or the bed and pillow, they are all good. The sink is a bit small, and the water temperature adjustment in the bathroom is also quite magical. The biggest problem is that there is no WiFi signal in the room, which is a collapse... The breakfast is edible. The service attitude is also good. As above.
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6/11
Response from Property: Dear Guest,Thank you for your feedback. We’re glad you enjoyed our central location and the room amenities. We apologize for the WiFi issue, as our service normally provides excellent quality, and we’re sorry it seems to have been a temporary problem.We appreciate your comments about the bathroom and breakfast, and we will look into improving the sink and water temperature control. We hope to welcome you back soon for a more seamless experience.Warm regards,Olivier RustGeneral Manager
Guest User
Suite
Stayed in Dec 2024
Other
10 reviews
10/10
Outstanding
Posted on Feb 21, 2025
The room is very good and the hotel location is very convenient
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Response from Property: Dear guest, thank you for your feedback! We are glad that you were satisfied with the room and the convenient location of the hotel. We look forward to seeing you again and bringing you more wonderful stays! Best wishes, Olivier Rust, General Manager
Guest User
Collection Premium Room
Stayed in May 2024
Family
4 reviews
2.0/10
Posted on Jun 30, 2024
The sheets and pillows were full of hair, the hygiene was extremely poor!
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Response from Property: Dear Guest,Thank you for sharing your feedback. We deeply apologize for the experience you had regarding the cleanliness of your room. This is certainly not the standard we aim to provide, and we will address this matter with our housekeeping team immediately to ensure it does not happen again.Your comfort and satisfaction are our top priorities, and we regret that we fell short during your stay. We truly hope you’ll give us another opportunity to provide you with the high-quality service you deserve.Warm regards,Olivier RustGeneral Manager
Feitianfeitiandafeitian
Collection Superior Room
Stayed in Dec 2023
Couple
27 reviews
10/10
Outstanding
Posted on Mar 6, 2024
Good location. The Michelin restaurant downstairs is average.
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Response from Property: Dear Guest,Thank you for your feedback! We’re glad you enjoyed our location. We’re sorry to hear that our restaurant didn’t meet your expectations and will certainly take your comments into consideration to improve the experience for future guests.We hope to welcome you back soon for a better overall experience.Warm regards,Olivier RustGeneral Manager
Guest User
Junior Suite With Terrace And Hot Tub
Stayed in Jan 2024
Family
8 reviews
10/10
Outstanding
Posted on Mar 10, 2024
An unexpected surprise, the hotel balcony is great
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your experience! We hope to welcome you back soon for more pleasant surprises!Warm regards,Olivier RustGeneral Manager