Ibis Styles Sevilla City Santa Justa

Ibis Styles Sevilla City Santa Justa Reviews

Ibis Styles Sevilla City Santa Justa

Av. de la Buhaira, 2, Seville, SpainView Hotel Details
Ibis Styles Sevilla City Santa Justa
Ibis Styles Sevilla City Santa JustaIbis Styles Sevilla City Santa JustaIbis Styles Sevilla City Santa Justa
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Ibis Styles Sevilla City Santa Justa Guest Reviews

4.3/5
Very Good
58 review
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.5
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All Reviews(58)
Positive reviews(56)
Reviews with photos/video(21)
Awesome stay(24)
Delicious breakfast(18)
Friendly host(12)
Clean and tidy(11)
Convenient location(11)
Easy to get around(10)
Close to train station(6)
Negative reviews(2)
Carlos_119
Standard Room With Double Bed
Stayed in Mei 2024
Solo travelers
11 review
1.5/5
Posted on 15 Mei 2024
The hotel is near the station but far from the city center. If you don't mind walking, it takes about 20-30 minutes to reach the city center. However, the cleaning service at the hotel is very poor. I left the hotel room at 9 AM and placed a sign requesting cleaning. When I returned at 4 PM, the room had still not been cleaned, and the cleaners were busy with other rooms on the 2nd floor. I then asked the hotel receptionist to request the cleaning service again, and left the hotel for shopping and dinner. When I came back, the room was still not cleaned. I went down to ask the receptionist again, but was told that the cleaning service only operates until 2 PM and claimed that I had put up a sign asking not to clean the room. The staff simply passed the blame to me, which was totally unacceptable! El hotel está cerca de la estación, pero lejos del centro de la ciudad. Si no te importa caminar, se tarda unos 20-30 minutos en llegar al centro. Sin embargo, el servicio de limpieza del hotel es muy deficiente. Salí de la habitación del hotel a las 9 AM y coloqué un cartel solicitando que se limpiara. Cuando regresé a las 4 PM, la habitación aún no había sido limpiada y los encargados de la limpieza estaban ocupados con otras habitaciones en el segundo piso. Luego le pedí al recepcionista del hotel que solicitara nuevamente el servicio de limpieza y me fui del hotel para ir de compras y a cenar. Cuando volví, la habitación aún no estaba limpia. Bajé a preguntar de nuevo al recepcionista, pero me dijo que el servicio de limpieza solo opera hasta las 2 PM y afirmó que yo había colocado un cartel pidiendo que no se limpiara la habitación. El personal simplemente me echó la culpa, ¡lo cual fue totalmente inaceptable!
Response from Property: Hi Carlos! We are very sorry to hear about your bad experience at our hotel. We understand that the location may not be ideal for everyone, but we are very sorry that the housekeeping service did not meet your expectations. We are going to internally review what happened to improve this aspect. Thank you for sharing your comments, they help us grow and offer a better service. We hope you give us another chance to show you that we can do better. Sincerely, Rodrigo Fernandez Vice principal
Michael A Liu
Standard Room With Double Bed
Stayed in Feb 2024
Business travelers
17 review
3.2/5
Posted on 8 Mei 2024
Really really basic. Nothing more… Advise not to go with family. Far from the necessary coziness.
Response from Property: Hello Michael,Thank you for taking your time to let us know your opinion.We are sorry that our location did not seem convenient to you, our hotel is a 15-minute walk from the city center, and we have two buses a 2-minute walk from the hotel door to the city center. Don't hesitate to ask our staff directly during your next stay so we can point it out to you on the map.We hope to see you again.All the bestRodrigo FernándezSubdirector
Guest User
Standard Room With 2 Single Beds
Stayed in Dis 2023
Friends
3 review
4.7/5
Amazing
Posted on 6 Jan 2024
The hotel room was pretty and very cozy. Also the bathroom was also new and spacious. Overall it was a very experience and I would like to stay in the same hotel chain again!
Response from Property: Thank you very much for choosing ibis Styles Sevilla Santa Justa and for your comment, it is great!We work hard to offer our guests a pleasant experience and we are pleased to know that we have achieved this in your case.Additionally, we pride ourselves on being a well-located hotel, making it easy for our guests to explore the city and its surroundings.We will be happy to welcome you again on future visits to Seville.A big greeting! 😊Rodrigo Fernandez.Subdirector.
xsavingsandgoodiesx
Standard Room With Double Bed
Stayed in Mac 2023
Couples
1 review
5.0/5
Outstanding
Posted on 2 Apr 2023
This was a lovely hotel to stay at. It is modern and clean, and has stylish interiors. The room was large and comfortable. We had a double bed and a sofa, seats, small table, television, free WiFi, large en suite, control over tempreture, pin-code safe and ample space to hang and store clothes and belongings (open wardrobe). The buffet breakfasts were enjoyable, and most mornings I went down to have this. This included tortilla (Spanish omelette), cured ham and cheese as well as fruits and yogurts, and a variety of breads and toppings. One night we went up to the roof which was lovely too, at sunset. We had food and drink in the rooftop. There was a swimming pool there (we didn't personally use, as we weren't coming on holiday to swim or lounge by a pool but if we were coming for that type of holifay it looked lovely and clean with lots of lounge beds. We didn't use public transport at all during our stay, as it was no more than 15-20 minutes walk from everywhere we went (often less), and Seville is a beautiful city to walk around. The staff were all friendly and helpful too.
Response from Property: Dear xsavingsandgoodiesx, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo FernándezDeputy Manager
Guest User
Standard Room With Double Bed
Stayed in Jul 2023
Couples
8 review
4.2/5
Very Good
Posted on 25 Jul 2023
The air con is not strong in the room so we called the reception. They informed that the government rule is that the air con can not be lower than 22C. Pool and bar are at the rooftop. We enjoyed the sunset at the rooftop. Not much selections for breakfast.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo Fernández Subdirector
Travellerr
Standard Room With Double Bed
Stayed in Mei 2023
Solo travelers
12 review
4.7/5
Amazing
Posted on 31 Mei 2023
The hotel is
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rodrigo FernándezSubdirector
Guest User
Standard Room With 2 Single Beds
Stayed in Jun 2023
Friends
9 review
4.5/5
Great
Posted on 25 Jun 2023
Nice hotel near the train station with swimming pool and kids/pets friendly
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo Fernández Subdirector
Rivera
Standard Room With Double Bed
Stayed in Jun 2023
Friends
6 review
4.7/5
Amazing
Posted on 18 Jun 2023
The pool view is so good, breakfast is good. Have play place for kids.
Response from Property: Dear Rivera, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo Fernández Subdirector
Gheorghe Cornovanu
Standard Room With Double Bed
Stayed in Feb 2023
Couples
4 review
3.7/5
Posted on 22 Feb 2023
I will give a 3,5 stars. We had a good stay, our first time at any Ibis , breakfast was good as well, close to center. But I was expecting a bit more , thinking that I paid 100E pe night though is gonna a bit better, my special requests where not meet unfortunately.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rodrigo FernándezSubdirector
Allen
Standard Room With Double Bed
Stayed in Dis 2023
Couples
2 review
4.2/5
Very Good
Posted on 29 Jan 2024
A little bit far from center
Response from Property: Hello Allen,Thank you for taking your time to let us know your opinion.We are sorry that our location did not seem convenient to you, our hotel is a 15-minute walk from the city center, and we have two buses a 2-minute walk from the hotel door to the city center. Don't hesitate to ask our staff directly during your next stay so we can point it out to you on the map.We hope to see you again.All the bestRodrigo Fernandez.Subdirector.
Guest User
Standard Room With 2 Single Beds
Stayed in Mac 2023
Friends
1 review
4.5/5
Great
Posted on 5 Apr 2023
Clean room and nice service!
Response from Property: Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo FernándezDeputy Manager
ELENA
Standard Room With Double Bed
Stayed in Mac 2024
Couples
8 review
4.7/5
Amazing
Posted on 22 Mac 2024
New nice hotel, large room. Breakfast is good, but very crowded - on weekends there was even nowhere to sit... I liked the roof terrace. Another disadvantage is that the windows open 10 cm, there is some kind of blocker...
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Response from Property: Dear Elena, Thank you for your great review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Sincerely, Rodrigo Fernandez Subdirector
susan5596
Standard Room With 2 Single Beds
Stayed in Mac 2024
Friends
3 review
5.0/5
Outstanding
Posted on 17 Mac 2024
The hotel is not far from the Royal Palace and Church of Seville. It takes about 20 minutes to arrive at the hotel. There is a bus EA in front of the hotel. The starting point is Seville Plaza de Armas. The bus station at the other end is Seville Airport. It seems that it passes by the train station. Very convenient. 4 euros/person. Cash is not accepted. My friend paid with a Spanish bank card. The hotel has towels, bath towels, napkins, hair dryer, shampoo and shower gel. No slippers. You need to bring your own toothbrush. The mattress is very comfortable. There are sockets at the bedside. There is no free bottled water at the elevator entrance. There is a machine that can collect water. The hotel breakfast is 6:30-10:30. The variety is rich and the taste is very good. The hotel can also store luggage. Overall, I am very satisfied and recommend it to everyone.
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6/8
Response from Property: Dear Guest, Thank you for your wonderful review of our hotel! We are very happy to hear that you enjoyed your stay with us and we look forward to seeing you again. Best regards, Rodrigo Fernández Subdirector
Nanfuliangyetingzhanger
Standard Room With Double Bed
Stayed in Feb 2024
Solo travelers
25 review
4.2/5
Very Good
Posted on 31 Mac 2024
It's not in the old city, it's really a bit far away. I got off the flixbus at night and took my suitcase with me, and walked for about 40 minutes to get there. Fortunately, the security in the old city is good. The breakfast was good and the service was pretty good.
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Response from Property: Dear Brother Nan Fuliang Ye Tingzhan, thank you for your comment! We're sorry that our location is a bit far for you. But I'm glad you thought the breakfast was good and the service was good. Hope you have a chance to come again next time! Rodrigo Fernández Subdirector
Pinkdeer92
Standard Room With Double Bed
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on 13 Feb 2024
Breakfast is from 6:30 to 10:30. The check-in experience is very good. The decoration in the room is very orange. You need to bring your own toothpaste, toothbrush and slippers, and there is a hair dryer. It's very close to the train station, less than ten minutes' walk away. Ctrip booking is cheaper than official website haha
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Response from Property: Hello Pinkdeer, We're glad you had a great time. We are delighted that you had a perfect stay and enjoyed our room, surroundings and decor. Glad you chose us and left you with such wonderful memories! I will be back soon! kind regards. Rodrigo Fernandez. Subdirector.