Home Inn · neo (Shanghai South Railway Station Jinjiang Park Subway Station Store) Guest Reviews
4.8/5
Excellent
882 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(882)
Positive reviews(860)
Reviews with photos/video(152)
Easy to get around(232)
Convenient location(130)
Close to metro(115)
Classy environment(95)
Friendly front desk staff(68)
Awesome amenities(65)
Many amenities(33)
Well decorated(8)
Negative reviews(22)
Rich_McJagger
Double Room
Stayed in Aug 2024
Solo travelers
18 review
2.5/5
Posted on Aug 21, 2024
The staff are very rude and not helpful.
The gym only has two treadmills. Not a real gym.
The rooms are near the highway so it's very noisy at night.
Response from Property: Dear guest: Hello! Thank you very much for your stay and sharing. We are sorry for the inconvenience you have experienced. Free earplugs are available at the front desk. We will continue to improve the hotel's service and hygiene. We hope you have the opportunity to try our different styles of rooms, which will definitely give you a different stay experience! Home Inn is looking forward to your visit again and wish you a happy life!
Albert Yudanto
Double Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Perfect location, just above the Jinjiang Park metro station.
The room is neat and clean, a bit small but enough for 2 adults & 1 child. They provide DIY laundry service, which is very easy and convenient to use. The reception staffs are very helpful, they are willingly to keep our taobao (online shop) delivery even before we checked-in.
Response from Property: The hotel provides free laundry and dryer facilities/services. Enjoy your happy holiday. For more information, please follow the BTG Home Inn official account. Thank you very much for your recognition and support. Your encouragement is our driving force. The hotel will launch more preferential activities and look forward to your visit again!
Guest User
Double Room
Stayed in Sep 2024
Travel with friends
2 review
4.5/5
Great
Posted on Sep 14, 2024
The home Inn Neo saved my Shanghai trip, since I had a pretty traumatic experience with another hotel prior to this. The staff had been incredibly nice! They let me check in early and even showed me the different types of rooms so I could choose the one I liked the most. The front desk has a 24/7 service which was helpful and everybody tried their best to communicate with me in English, which I really appreciate! I highly recommend staying at the home Inn Neo.
Anonymous User
2-bed Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 28, 2024
Hospital staffs are very friendly and helpful.
Response from Property: The days we spend together are always too short, and we have to separate before we get to know each other. But Xiaoru (our nickname) will not be sad. I believe that the day of meeting again will not be too far away. Home Inn - Shanghai South Railway Station Jinjiang Amusement Park Subway Station Branch is waiting for you to come home~
Anonymous User
Double Room
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on Jun 23, 2024
The location was great as it was only a 1 minute walk to the metro station. The staff's service were incredible too! The amenities were great as well. This was a great stay overall :)
Response from Property: Thank you for your love and recognition of Home Inn. Shanghai South Railway Station Jinjiang Paradise Metro Station Store has been working hard to create a comfortable and warm experience for passengers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Reynald
2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
This hotel is very clean and nice. and the location is very strategic
Response from Property: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Home Inn can leave you with a good memory. I look forward to your next visit and wish you all the best.
Slimjan
Superior Double Room
Stayed in May 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Jul 29, 2024
Nice hotel. Just a bit far away from everything. If that does not bother you though nice place to stay. Good service with clean rooms
Johnson
Double Room
Stayed in Apr 2024
Business travelers
2 review
4.5/5
Great
Posted on Apr 22, 2024
Nice hotel. Service from front desk and house cleaning are good. Just next to metro station. Next to it is KFC but no shopping centre near by, have to take 1 station to go to the shopping mall.
Response from Property: Thank you for your recognition and support. Your satisfaction is our greatest honor! We are a hotel but not just a hotel. Providing a comfortable, meeting, and entertaining accommodation environment for friends is what we want to do most. We look forward to the opportunity to serve you again! Make an appointment with you and see you there! !
Globetrottingtiger
Double Room
Stayed in Oct 2023
Solo travelers
22 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Very convenient place to stay: in the same building with the metro station Jin Jiang Park (line 1) and newly decorated clean hotel. Although a bit noisy, the windows need more sound proof, but using earplugs can help to spend a night.
Response from Property: Thank you for your recognition and support. Your satisfaction is our greatest honor! We are a hotel but more than just a hotel. Providing friends with a comfortable, social, leisure and entertainment accommodation environment is what we want to do most. We look forward to the opportunity to serve you again! I promise to see you there or not! !
Anonymous User
Double Room
Stayed in Apr 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Apr 10, 2024
The room was clean, location was great (line 1 exactly under the hotel, one stop from train station Shanghai South and 30 minutes from Shanghai Railway station), free laundry, the only minuses were smell from bathroom that shows after turning fan on and that the room was from speed way side so it was loud all night but I would definitely recommend this hotel and for sure if I will be back in Shanghai I will book it again
Response from Property: Dear guests, welcome to the Home Inn Jinjiang Amusement Park Subway Station. The hotel adheres to the principle of putting guests first and providing effective services to guests. The hotel lobby is equipped with a self-service laundry room to provide convenient services for your travel. All the staff of the Home Inn Jinjiang Amusement Park Subway Station are looking forward to serving you again~
SALMAN
Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
Hotel was clean and close to the metro station , view was nice .
The staffs were so kind and helpful. Hotel have free washing room. Very recommend it.
K.8
2-bed Room
Stayed in Jun 2024
Travel with friends
10 review
4.5/5
Great
Posted on Jun 23, 2024
Overall it’s good. Smoking smell keeps getting into the room.
Response from Property: Dear, thank you very much for your evaluation of the hotel. I am also very sorry for the bad experience brought to you by the taste. I hope you can continue to choose our hotel next time. If you have any questions, please actively feedback to the front desk. We will solve it for you as soon as possible. I wish you a smooth work!
Lily
2-bed Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Everything is ok, staffs are so nice
KimJonghwa
2-bed Room
Stayed in Jun 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 21, 2024
they bought medicine for my friend who was sick
Guest User
Superior Double Room
Stayed in Feb 2024
Family
13 review
4.2/5
Very Good
Posted on Feb 14, 2024
Hotel is very good and the best thing is that it is very near to metro station.
Response from Property: The time we spend together is always too short, and we will be separated before we know each other, but Xiaoru (our nickname) will not be sad, and I believe that the day when we meet again will not be too far away