Hilton Garden Inn Shanghai Lujiazui

We only stayed one night at Hilton Garden Inn Shanghai Lujiazui, and honestly, we wish our travel plans had allowed us to stay longer. When we first walked into the hotel, we were greeted by a fresh and pleasant scent that immediately made the space feel welcoming and relaxing. It may seem like a small detail, but it really set the tone for the stay. The highlight was definitely the view from our room. It was absolutely spectacular. We had originally planned to visit the Bund, but after seeing the Shanghai skyline from our room, we didn't even feel the need to. The view was that impressive. The service was excellent throughout our stay. The hotel received our luggage before we arrived and helped us arrange luggage shipping afterwards, which made traveling much easier. All of the staff we interacted with were friendly, professional, and welcoming. We'd especially like to thank Miss Wang, who was incredibly helpful and made sure everything went smoothly during our stay. Overall, everything felt effortless from check-in to check-out. Between the amazing view, the welcoming atmosphere, and the excellent service, this ended up being one of our favorite stays of the trip. We were genuinely sad that we only had one night here and would gladly stay again the next time we're in Shanghai.

Everything was great! Breakfast was very tasty with wonderful view. The room with double bed was rather big and convenient. Thank you for your hospitality!

The hotel is what you would expect from this chain, clean room, kind reception desk with good English and good location. We had an amazing view from the room.

Really fantastic hotel, location is nice and central with a metro stop literally right outside, staff are warm and friendly and speak perfectly good English to check you in(also went above and beyond to check me in early after an early morning arrival). I read on here before arriving the entry system was complicated - it isn’t at all very easy always staffed downstairs should you have an issue. Most importantly rooms clean, spacious with incredible views just look at my picture!

I had a really enjoyable stay at the Hilton Garden Inn. The overall experience was smooth, comfortable, and exceeded my expectations in terms of service and hospitality. The atmosphere was welcoming, and everything was well-organized, which made my stay genuinely relaxing. I would like to give special thanks to Cara for her exceptional service. She was professional, attentive, and always ready to help with a positive attitude. Her support made a noticeable difference in my experience, and she truly represents the high standard of the hotel. Much appreciated.