Kimpton QIANTAN SHANGHAI by IHG

The room design and amenities truly live up to the 'Gold Diamond' standard. The bed was a bit too soft for my back, but my child slept soundly. I loved the Rak tableware and the Zuvi hairdryer (it's incredibly fast-drying). The rooftop infinity pool is beautiful. The gym is on the smaller side. In the changing room, there were toothbrushes but no combs, which I found odd. All the staff were very welcoming. The high ceilings and decor in the lounge area are very stylish and make for great photos – it's stunning! There are also plenty of tables and chairs on the terrace, and the leather sofas add a touch of luxury. Being right outside a bustling commercial area is very convenient, though you can't go to bed too early due to the lively atmosphere. Overall, it was a very pleasant experience, and the price was definitely worth it.

Superb service and an amazing stay in every aspect! This is a top-tier hotel, highly, highly recommended! The hotel sales representative I communicated with was fantastic, accommodating most of my requests. My room was cleaned very early, and they happily let me check in early. They even thoughtfully provided two large portions of fruit and some small cakes. Since I was quite particular about the infinity pool, the sales rep proactively gave me various confirmations, which gave me great peace of mind. Communication was smooth and pleasant; the tone was polite, service-minded, and all my questions and requests were answered promptly and actively. The service quality is just super 👍 The front desk guy who checked me in was also wonderful—soft-spoken and readily waived the deposit and granted my request for a late checkout. The female receptionist on my departure day was equally amazing, giving me an extra free hour for checkout and a small departure gift. It was truly wonderful. All the other hotel staff were also very polite and service-oriented. They actively greeted guests in the corridors. The male staff at the infinity pool were also polite, answered questions promptly, and communicated with a great attitude! The service quality here is genuinely top-notch. I really don't understand the negative reviews I saw before—it feels like they stayed at a completely different hotel from me. The service is clearly amazing! I am left with a fantastic impression of the service 👍 The ambiance is also second to none. The infinity pool is breathtaking; enjoying the view from the edge is such a delight, it's super photogenic, and I even caught a stunning sunset! Absolute great value! Room facilities are very new and nice, clean, and tidy. The shower water pressure is gentle and relaxing, and the bed is comfortable to sleep in! The overall comfort of the stay is very high! High quality across the board, comfortable and satisfying stay. Highly recommended 👍

The hotel is very close to Shanghai South Railway Station and Qiantan Taikoo Li. The hygiene is excellent and the service is very warm. They even upgraded my room upon check-in. The infinity pool is truly beautiful.

The hotel's facilities are great, and the decor is stylish. The service is very attentive. The rooftop outdoor pool was a pleasant surprise with amazing views of the skyscrapers across the river. The bar has a great atmosphere. Highly recommend staying here.

This is my second stay at Kimpton! Last time, I booked a special package for Tomorrowland, and this time I'm here for EDC. Among hotels in this price range, Kimpton's rooms are probably the newest and most subtly luxurious, which is exactly my style. There are so many popular cafes downstairs, perfect for exploring and dining. It's also very close to Taikoo Li. The service is excellent. I'll definitely be back again.

The service was enthusiastic, and the breakfast was excellent with a wide variety of choices. The room had a very stylish design. The outdoor heated pool was a pleasant surprise; even though it was October, we still took our child for a swim, and it was very comfortable. We will definitely choose this hotel again when we visit Pudong next time!

I picked this hotel for its aesthetics, and it definitely didn't disappoint. It’s not in a bustling commercial area, which in my opinion makes it much more suited for a laid-back, relaxing getaway. The rates during the Golden Week holiday were totally reasonable, though it would have been even better if they offered simple grab-and-go breakfast bags. The overall vibe of the hotel is minimalist yet stylish. The decor details are quite nice, although the reception desk in the gym area felt a bit basic and cluttered. There are several very Instagrammable spots that are great for taking photos. For families, it’s probably better suited for older kids who enjoy posing for pictures. The rooms are clean and functional—they pretty much have everything you need. Just be mindful of the sharp corners on the beds and desks if you have little ones around. I’d definitely consider staying here again for a girls' trip, a romantic couple's getaway, or even a business trip.

This is my second time here to celebrate my birthday. The hotel upgraded my room and even remembered that I was a returning guest, surprising me with a small cake. Such a thoughtful touch! Unfortunately, it rained during my stay, so I didn't get to use the pool much.

The hotel design is very avant-garde, and the rooms are clean and upscale. The front desk staff were particularly excellent. I had a very comfortable stay and will definitely choose this place again in the future.