Shanghai Eagle Hotel Reviews

The room was very clean, spacious, and comfortable. It had its own washing machine which was very convenient. The front desk person was very kind. The hotel is close to the railway station.

The environment is great and the service is excellent. The room was very clean! It's nothing like what some online reviews claim about bugs and being dirty! Plus, having a courtyard was really nice and relaxing! I'll definitely come back again! It's also very close to the National Exhibition and Convention Center!

Do NOT stay here! The hotel's chairs and beds are incredibly unsanitary. Either the bed sheets look pristine but are actually filthy, or there are bed bugs that you can't see until they come out to bite you at night. I was absolutely devastated – my backside was covered in red bites, incredibly painful and itchy. Even after they heal, they leave dark marks. A hotel that doesn't even care about cleanliness certainly won't take responsibility for its guests. After this happened, I didn't contact the hotel directly but reached out to customer service, and to no surprise, they showed no interest in resolving my issue. They claimed I had no proof that these red spots were caused by their hotel. I can swear on my life that I started getting rashes the day after sleeping at their hotel. At first, it was just one or two, and I didn't pay much attention. It wasn't until the third day, when I was leaving the hotel, that I discovered my entire backside was covered. I went home in excruciating pain and unbearable itchiness. Do NOT come to this hotel!

Every time I come to Shanghai, I stay here. Parking is super convenient, and they also offer breakfast. Highly recommend!

Quite nice, and good location, comfortable spot, affordable price.

The rooms are clean and tidy, the service is warm and thoughtful, the location is convenient, and it's great value for money. I'll definitely come again! Fantastic stay! The bedding was comfortable, soundproofing was excellent, and attention to detail was impressive. Highly recommend! Spotless hygiene, attentive service, and convenient transportation make this a worry-free choice for business trips or leisure.

Great service, clean rooms, and a bright lobby. Good location too.

Giving this a good review, no exaggeration or downplaying. Honestly, if you're looking to save money and only staying for a few days, it's pretty good value for money. The room is tiny; you have to move the desk yourself to open your suitcase. The bed is right by the window, and outside is a parking lot. The first night I even dreamed a thief broke in 😭. The bathroom has a drain smell because there's no window. You can also hear people talking in the hallway. Ordering takeout and receiving deliveries is quite convenient. For getting around, I recommend walking as taxis get stuck in traffic during morning rush hour. At this price, you can't expect too much. Overall, I would stay here again. Hope the hotel keeps improving!

The room smelled heavily of smoke, and the stairs were inconvenient for luggage. We didn't get our room until after 4 PM. I hope the service can be more efficient. If check-in is at 4 PM, does that mean check-out is also at 4 PM? I hope they can improve this.

My solo trip to Shanghai Yingdu Business Hotel exceeded my expectations! The room was clean and tidy, with complete amenities, and the environment was quiet and comfortable. The front desk service was warm and attentive, even offering thoughtful travel tips. It's also very close to Hongqiao Airport and the exhibition center, making transportation convenient. I'll definitely choose to stay here again next time!

The room was great and the stay was very comfortable.

The room was very clean and comfortable.

The hotel environment is absolutely fantastic, incredibly clean and tidy. The small balcony is the cherry on top, making my stay here so enjoyable!

The front desk staff who checked me in around 5-6 PM on the 2nd were incredibly rude. Usually, the other female staff would proactively upgrade my room. This time, I just asked if I could get a room in Building A, and the front desk told me there were no rooms available for upgrade in Buildings A, B, or C because they were fully booked. Okay, the front desk camera footage will show that I didn't say anything more because it was so cold, and I just wanted to get to my room and rest. Honestly, this is the only bad review I've given your hotel since my very first stay. It was raining and freezing, and they gave me a very old room that didn't match the 2025 renovation shown on your official website. There were unremovable stains on the sink, the bedside power outlet was faulty, and the sheets had ink stains. My god, it was absolutely disgusting. I immediately asked to switch rooms. The housekeeping staff were also ridiculous. As soon as they walked in, they asked if I had moved anything in the room. I have to ask, does the hotel management not understand how to manage? Don't they train staff on how to deal with guest needs or how to speak to customers? When I gave my feedback, it was because the hotel caused my dissatisfaction, yet you acted as if I was trying to swindle you. Then they showed me the room next door, and as soon as they opened the door, the smell was so overwhelming I couldn't even enter. I was truly angry. I said I couldn't stay there and asked to be moved to another building (because I hadn't stayed in that specific building before), so I suspect this building is the old version and doesn't match the photos either. What's even funnier, the housekeeper called the front desk on speakerphone right in front of me, saying they would switch my room, and the front desk rudely suggested, "Then just let her cancel the order!" Seriously, the training at this hotel is absolutely incredible. They must be making too much money to care about one or two guests, or whether they're loyal customers. They proactively tell guests to cancel their bookings. I want to ask the management and owner, is this kind of practice acceptable? Bringing personal emotions into customer interactions, do I owe you something?! I heard everything perfectly clear. Later, they showed me another room in the same Building F, and it still had stains everywhere. I've stayed here so many times before and have never been so disgusted. I was so, so disappointed. I really couldn't bear it anymore, so I fulfilled the female front desk's wish and canceled the order. Right after I hung up, the 'big sister' (housekeeper) knocked on my door, asking if I was checking out, as if they were waiting to kick me out in the heavy rain and strong wind. I was so angry I didn't even want to speak. From 5 PM that afternoon until 1 AM the next morning, nearly 8 hours, I still saw all room types, including the one I usually stay in, listed on various platforms. So much for the female front desk saying there were no rooms for upgrade. When I asked to switch rooms, I even said a king or twin bed was fine, I didn't care, as long as it was clean, otherwise, I'd be too disgusted. But the front desk seemed to make things very difficult for me, simply unwilling to accommodate.