1st Floor, Lijing Hall, Building 1, Shenghesheng Plaza, No. 765 Tanggu Road, Jing'an District, Shanghai, ChinaView hotel details
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Guest Reviews of Pinke Service Apartment
8.2/10
857 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.0
Service8.4
Cleanliness7.8
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All reviews(857)
Positive reviews(756)
Reviews with photos/video(222)
Easy to get around(154)
Close to metro(105)
Convenient for shopping(54)
Friendly front desk staff(31)
Strange smell in room(28)
Good views(26)
Luggage delivery service(18)
Perfect for families(12)
Negative reviews(101)
Anonymous User
Pinke Twin Bed Room
Stayed in May 2026
Traveling with friends
14 reviews
8.0/10
Very good
Posted on Jul 9, 2026
Excellent location, just a few minutes from the Tiantong Lu metro station, which is one stop away from Nanjingdong Lu. The room is spacious and equipped with microwave, fridge washing machine and drying rack. Cleanliness is okay but could be improved. Only disposable towels are provided. The staff is friendly and always helpful.
Anonymous User
Pinke Twin Bed Room
Stayed in May 2026
Family
1 reviews
10/10
Outstanding
Posted on Jun 19, 2026
The hotel has a very strategic location, making it easy to access major attractions and transportation. The room offers a beautiful window view that enhances the overall stay experience. Despite its great location and view, the price is very affordable.
Guest User
Pinke Twin Bed Room
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 10, 2026
My stay here was fantastic! I have to commend the apartment's location – it's incredibly convenient! It's just a stone's throw from the subway station and a shopping mall, making it super easy to go out, shop, and grab a bite. Everything was hassle-free and convenient here, plus the environment was clean and the bed was comfortable.
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Guest User
Suite - 2-Room (1 Living Room)
Stayed in Feb 2026
Family
4 reviews
8.5/10
Very good
Posted on Apr 12, 2026
Location is great to most city area like nanjing road which is very convenient to take metro. Staff is nice and helpful when needed.
Guest User
Pinke Premium Family Room
Stayed in Jan 2026
Family
4 reviews
6.0/10
Posted on Feb 21, 2026
This hotel is essentially a converted apartment from a residential complex. While it has a wardrobe and a washing machine, there are no hangers. The room was extremely dusty; after just one night, my black clothes were covered in a layer of dust, and the sofa cover was also dusty. The curtains don't block out light, so I was woken up by the sun before 6 AM. I was exhausted after staying for two days. The location is over 2 kilometers from the Bund and Nanjing Road. The only upside is the view of the Lujiazui 'three-piece suit' (referring to the three iconic skyscrapers). For the price, it's not cheap, and the value for money is poor.
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Guest User
Pinke Twin Bed Room
Stayed in Jan 2026
Traveling with friends
1 reviews
8.0/10
Very good
Posted on Feb 25, 2026
the place is cozy, near south nanjing road and the bund. very convenient
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Lana Uk
Pinke Twin Bed Room
Stayed in Jun 2026
Family
5 reviews
5.5/10
Posted on Jul 6, 2026
👌Good location
👌Overnight check in
👌Washing Machine
🙃It might be cleaner
🙃Eco towels? Really)
🙃 no kitchen utensils 💁♀️
Picture and reality don’t match
Guest User
Pinke Twin Bed Room
Stayed in Nov 2025
Traveling with friends
2 reviews
9.0/10
Great
Posted on Jan 6, 2026
Amazing service from PINKE SERVICED APARTMENT. Responsive staff and helpful. Helped us in ordering takeout and late night checked-in.
A nice stay and highly recommended.
The heater worked well especially in this cold winter weather. Thank you so much!
View from the room 👍
Guest User
Suite - 1-Room (1 Living Room)
Stayed in May 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jul 2, 2026
Good service and really nice that we could drop our bags off. And the few was the best of the whole plac
Guest User
Pinke Twin Bed Room
Stayed in Nov 2025
Family
13 reviews
7.5/10
Posted on Jan 3, 2026
The place was a bit difficult to find at first, but still near the subway. The room that I have booked was already taken and was put in a different room. The person that took care of me said that the view was great. However, the main view from the apartment was to a construction site. The view that he was referring to was from a small window in one of the bedrooms. Additionally, the paint in the kitchen area was peeling off, which I felt was a health hazard. The picture speak for itself.
DUANGNAPA M.
Suite - 1-Room (1 Living Room)
Stayed in Nov 2025
Traveling with friends
30 reviews
10/10
Outstanding
Posted on Dec 13, 2025
The room is big enouch for 4 people. The room is clean and well equip. The check in couter is located on the 4th floor building 4 . Check in are available 24/7 . The last calation is good it took about 15-30 min walk to the nearest subway station Tiantong road line no 10 . Very convenience to connect to airport
snIUIUsn
Pinke Twin Bed Room
Stayed in Nov 2025
Family
7 reviews
6.0/10
Posted on Dec 4, 2025
The hotel is quite old and a little hard to find at first. The room and facilities are also very dated and could definitely use an upgrade. However, the location is fairly convenient as it’s within walking distance to the metro station. The best part of the stay was the person in charge — very helpful and accommodating with everything. Their service made the experience much better despite the condition of the hotel.
Utoro
Pinke Twin Bed Room
Stayed in Apr 2026
Family
1 reviews
5.5/10
Posted on Jun 3, 2026
The hotel didn’t provide the bathing towel but disposable towerl only. There's a room of improve ment in the cleanliness. Overall, it was fine - great layout for families 3-4 pax.
Anonymous User
Pinke Twin Bed Room
Stayed in Oct 2025
Family
1 reviews
10/10
Outstanding
Posted on Nov 15, 2025
Very friendly staff members, wherein they were attentive and helpful. Immediate response to all our enquiries and attentive. Truly appreciate it! Thanks again for the best hosting. Very near to the Nanjing shopping street. Only 1 station away. Convenient for access.
Guest User
Pinke Twin Bed Room
Stayed in Sep 2025
Family
4 reviews
3.5/10
Posted on Nov 2, 2025
I booked a room with bunk beds because we have kids, but the experience was very disappointing. The room was extremely dirty when we arrived. The floor hadn’t been swept — it was covered with dust and hair. The entire room felt run-down, and there was a water leak in the bathroom.
Although we requested cleaning, it wasn’t done properly. We kept sneezing throughout our stay due to the dust. After two nights, we discovered that behind the headboard there was even more dust and rubbish. When we asked to change rooms, the staff downgraded us to the room on the third floor with no view. The corridor was cluttered with neighbors’ belongings, and that room was also not clean.
Even after asking for cleaning again, we still found dust, rubbish, and even a slipper under the bed. During our stay, no housekeeping was provided, and there was no drinking water available.
We were very disappointed with the overall cleanliness and service.