Atwell Suites Shanghai Wuning by IHG

Stayed for two days, and they fulfilled my request for a high-floor room. Yoyo provided excellent service, from check-in to check-out, everything was very thoughtful.

It's been a while since I last stayed at the InterContinental Zhuge. I had some business to attend to, so I checked in again last night. The room, breakfast, and all the services were still top-notch. When I checked out in the afternoon, I ran into Dora again at the front desk – the lovely lady who helped me find something I left behind in my room before. She very warmly assisted me with my check-out, validated my parking, and even gave me another drink. Thanks, haha…

The room was very clean and spacious, with no odd smells. The coffee and beverage selection was generous. Breakfast was fantastic, with a wide variety of delicious options, including iced skim milk. The gym and laundry room were also good. The only drawback was that the room wasn't well-ventilated and felt a bit hot, and the air conditioning had issues. Although the staff changed our room, the improvement was limited.

The coffee in the room was from San Dun Ban (a popular Chinese coffee brand), and breakfast was delicious. Since it was off-season, they even upgraded my room and sometimes gave me a welcome gift. It's a fantastic hotel!

This is a new InterContinental hotel that I've visited before, and I chose to stay here again. Overall, it was a pretty good experience. It's close to the subway station and surrounded by two large malls, Global Harbor and Universal City, making shopping very convenient. The hotel staff were also very welcoming and attentive from check-in to check-out. I'll definitely consider staying here again on my next visit.

The room was super comfortable, the environment was great, and getting around was really convenient. The space was huge and very cozy. The service attitude was excellent, and the smart home system made the stay incredibly comfortable. I'll definitely stay here again next time.

My overall stay was quite disappointing. First, after entering the underground parking, I wanted to find a spot closer to the hotel but there were no clear signs. After parking, I had to walk up about three flights of stairs to get outside and then re-enter the hotel. It was raining on the day I checked in, so my hair and clothes got wet. After check-in, the front desk informed me that there was no phone in the room and I needed to add them on WeChat to communicate any requests. The response time on WeChat is definitely not the same as a phone, and who wants to add a WeChat contact they'll never use again just for a hotel stay? I actually laughed when I entered the room, the layout was truly baffling. The wardrobe area felt cramped, like sitting in a hard-seat train car. The sink was so low that my back hurt just from taking off my makeup and washing my face; it seemed more suitable for children. The room's climate control system wasn't very effective. It felt stuffy when I entered, so I turned on the AC to cool down, but it was still uncomfortably warm even after I showered and went to bed. The next day, the breakfast selection was noticeably smaller and less tasty compared to other hotels. The bacon was burnt, the watermelon wasn't sweet, and the cantaloupe was overripe. On the positive side, the hotel lobby's high-ceiling design was quite welcoming, and the mini-fridge had drinks and ice pops. This is an objective description; overall, the value for money was limited, and I was quite disappointed.

Fantastic service, thoroughly enjoyed my stay! 👍 Hygiene: Very clean. Service: The lady at the front desk was so kind; she even gave us New Year's candy when we left and asked if we needed water for the road! There were also complimentary water and drinks in the fridge. I'll definitely stay here again next time I'm in Shanghai.

Dora was very friendly, and both check-in and check-out were smooth. She gave a very detailed introduction to everything. The hotel's design and service are both incredibly thoughtful and user-friendly. You can even see if the washing machines are available right from the TV, and there's a gym to pass the time while your laundry is running.