Anonymous User
February 1, 2026
The apartment's location is unbeatable – just a few minutes' walk to both the subway station and Nanjing East Road Pedestrian Street. 👍 The closest exit to the apartment is Nanjing East Road Station Exit 5 (you're there right after crossing the road), but if you have large luggage, I recommend Exit 6 as it has an escalator (Exit 5 requires you to carry luggage up stairs). I want to give a huge shout-out to Xiao Zhou, the young man at the front desk. Although he might be a bit shy and quiet, he's incredibly helpful and willing to assist guests with their requests. 👍 The pillows in the apartment were soft and flat, and when I asked for two extra pillows, they were delivered to my room in less than 10 minutes. Later that evening, after coming back from shopping, I noticed the shower gel and shampoo hadn't been refilled. When I asked another guy at the front desk, he seemed reluctant to help and even asked why we didn't request it when we went out in the morning. Seriously, how are we, as guests, supposed to know that replenishing shower gel and shampoo isn't part of the room cleaning service? All in all, it felt like he was making excuses not to help. 😡 Luckily, I happened to bump into Xiao Zhou in the elevator, and after I asked him, the shower gel and shampoo were delivered to my room in less than 10 minutes. Xiao Zhou is the best!
Regarding cleanliness:
Everything visible was clean and tidy. 👍
However, areas not easily seen were quite dirty. 🥺 (See the last 3 photos for proof).
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