Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza)

Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza) Reviews

Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza)

Building 3, Jinjia Business Plaza, Lane 789, Tianzhu Road, Xincheng, Jiading District, Shanghai, ChinaView hotel details
Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza)
Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza)Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza)Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza)
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Guest Reviews of Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza)

8.6/10
725 review
Verified reviews
Location8.7
Amenities8.5
Service8.4
Cleanliness8.7
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All reviews(725)
Positive reviews(688)
Reviews with photos/video(95)
Friendly front desk staff(122)
Classy environment(61)
Convenient parking(41)
Large rooms(38)
Delicious breakfast(37)
Quiet & comfortable(34)
Perfect for business trips(19)
Close to metro(4)
Negative reviews(37)
Guest User
Twin Room
Stayed in Oct 2024
Business traveler
7 review
3.0/10
Posted on Nov 20, 2024
Terrible experience we slept one night and ask refund for all others. Breakfast buffet terrible, not even a coffee available, buffet staff rude and watching phones and eating during breakfast time. Never again avoid it
Response from Property: Sorry for the inconvinence. We have coffee machine and free coffee available. Our breakfast are adapted to chinese customers' tastes. We are lack of training for western cuisine. Next time we will getting better for buffet.
AVDB
Boutique Queen Room
Stayed in Mar 2024
Solo traveler
33 review
8.5/10
Very good
Posted on May 9, 2024
Good hotel with everything you need. Also has a good restaurant for food and drinks.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Boutique Queen Room
Stayed in Feb 2023
Business traveler
113 review
9.0/10
Great
Posted on Mar 24, 2023
overall ok. Was quiet area, not far from shopping mall and Main Street. So a good place to stay
Response from Property: Dear guest !thank you very much for your comments on our hotel! Your affirmation or our service is our driving force and we look foward to your next visit!
Abdullah Nadeem
Light Enjoyment Twin Room (Without Window)
Stayed in Oct 2023
Business traveler
4 review
10/10
Outstanding
Posted on Dec 20, 2023
Amazing experience
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
_WeChat40933****
Guestroom - With View (2 Beds) (Small Window)
Stayed in Jul 2025
Business traveler
37 review
5.5/10
Posted on Aug 26, 2025
The medicines I bought from takeout are not allowed to be delivered upstairs, and there are no delivery robots. I can only pick them up from the shelves outside. The service is very poor!
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
_WeChat40933****
Guestroom - With View (2 Beds) (Small Window)
Stayed in Jul 2025
Business traveler
37 review
6.5/10
Posted on Aug 26, 2025
The front desk was terrible during the day. When I extended my stay online, they had to knock on my door and kept talking nonsense. The maids were perfunctory in cleaning the room, just putting a few bottles of water and changing the towels!
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
_zx37696686069****
Twin Room
Stayed in Apr 2024
Business traveler
38 review
6.0/10
Posted on May 12, 2024
The room was OK in all aspects, but the front desk lady allowed people to smoke indoors without stopping them. It was too much. There was a sign in the hotel that prohibited smoking🚭, but they didn't stop it. Let's see the truth with pictures!
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand and correct some omissions in the process of serving you. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best.
1592851****
Honor Scenic Double Bed Room (Small Window)
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 13, 2025
Xiao Zheng's service is very good
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
1589588****
Twin Room
Stayed in Mar 2024
Business traveler
1 review
2.0/10
Posted on Apr 17, 2024
The service and hotel facilities are a mess. The bathroom in the room was leaking seriously. After notifying the customer service and the waiter, no one came to deal with it (until check-out). Secondly, the breakfast on the second day was also a mess, with empty plates facing the sky, and the waiter and their own full plates of food came from nowhere. After reporting to their boss, he said to us: Who asked you to come down so late (we took out our mobile phones to show her 8:20). The boss kept muttering to himself... The invoice was not even a VAT invoice... What kind of store is this? I have never encountered it before. I really don’t understand where these ratings are brushed
Original textTranslated by Google
Response from Property: Hello, I didn't receive your call yesterday saying that our room was leaking. We check the room twice after each work. We have surveillance in our store. There is food on every plate today. The order you placed is clearly written. The agent issues the invoice. Our kitchen is also very clean. Guests can go in and visit directly. The actual time you eat is when we are about to serve. Our meals are also cooked and cooked on the spot. We also pay attention to the dynamics of the food. Thank you for your comments and wish you a happy life.
Yeshenyue♛
Honor Scenic Double Bed Room (Small Window)
Stayed in Mar 2024
Business traveler
43 review
1.0/10
Posted on Apr 12, 2024
The facilities and equipment are really poor. The front desk service is also not good. The tone is stiff and there is no sense of service at all. It was a very bad stay.
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand and correct some omissions in the process of serving you. We will also check the facilities and equipment regularly and supervise the staff. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best.
M671127****
Discount Room
Stayed in Mar 2024
Other
2 review
10/10
Outstanding
Posted on Apr 6, 2024
The room is great. Very big. The layout is very good. It looks very luxurious. The front desk lady provided very good service👍
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
M703515****
Discount Room
Stayed in Feb 2024
Other
1 review
10/10
Outstanding
Posted on Mar 20, 2024
Washing machines and dryers are free. There are ample parking spaces both above and below ground, with unlimited parking spaces. The beds in the room are of high quality and the room type is suitable. Books can be borrowed for free. Ms. Wei at the front desk has a sincere service attitude, excellent efficiency, and is skilled and professional.
Original textTranslated by Google
6/7
Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
M454426****
Discount Room
Stayed in Feb 2024
Couple
1 review
10/10
Outstanding
Posted on Mar 20, 2024
It’s my first time staying in this hotel. It’s good. I had parking and meals. I was also given a free upgrade to a suite. Ms. Wei’s service is very comfortable. I look forward to my next trip. Overall, the service and hygiene are OK☺️☺️
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
M530261****
Discount Room
Stayed in Feb 2024
Business traveler
6 review
10/10
Outstanding
Posted on Mar 20, 2024
The hotel service is very good, the room was cleaned, and the front desk upgraded the room for only a small fee.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
M421648****
Discount Room
Stayed in Feb 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Mar 25, 2024
The front desk service was very good. They upgraded my room for a small fee.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thank you for your support and care for us!