Dong Fang Hotel

Our room was very, very dirty, especially the carpet. There was a pair of old, used disposable slippers in the corner of the bedroom and old watermelon pips in the bathroom and on the carpet. The room smelled terrible and I booked a seaview but our view was on an electricity connection and no seaview at all. The only good thing about the hotel was the free shuttle service to the airport. The breakfast was not too bad but there were no glasses available for milk or juice. I would give this hotel 1 out of 10.

There were problems with communication due pick-up from the airport. We had to wait almost an hour. At some point the hotel just stopped responding to messages. Also they mixed up the room: instead of a queen bed sized room they gave us a room with two separate beds. The carpet on the floor (which is whole floor) was SUPER dirty, there was a smell of cigarettes everywhere. The stuff do not speak english at all, but use translator on the phone, so not a big problem. We only needed a hotel for the night during the flight, for such a price it is acceptable, but next time we will stay in a different hotel for sure.

The room was ok relatively clean, the carpet was badly stained!! A/C worked fine, bed ok  the shower drain blocked and became a footpath. The biggest Lie in there advertising was the pick up drop of at Pudong airport!!’ I booked for 2 nights as I was arriving at 5 am and flying out at 9pm so needed the room for 2 days, I notified them of this with my flight details, times etc  and thst I would require pickup. I purchased an e sim so I could ring them from the airport to give them 1 hours notice as the specified, the reception girl did not speak English!! I then got information gentleman in the airport to ring for me and translate to me, after his call he tells me they will come after 11am??? I was at the airport after a 11 hr flight and it was just after 6am. I then got dropped to the  hotel at my cost so I could have breakfast and sleep. When I arrived  through the receptionist translation phone I asked her to confirm that I will get a lift back to the airport  at 5-30 pm her response was just come down notify me and wait for car for 10 minutes.  I came down later to go to airport and  she tells me no car available you have to pay for taxi do you have Alipay, no I said  then she asked do you have card  on your phone again I said no and she said you have to pay as we don’t have car in the afternoon only morning when I couldn’t get one??! I asked her to get a taxi as I needed to get to the airport but I had no way of paying, she did organise that and taxi did not ask for payment.  To me I it seemed like a massive scam after they advertise pick up drop off included free!!  When I told her I couldn’t pay I think  she realised I was calling her on it as a rip off of tourists and particularly non Chinese speaking ones.  Breakfast consisted of Chinese food no coffee or tea facility.

My rating could go a bit lower but hotel made its best to shuttle me to airport. So I did what I could. I picked this hotel by looking reviews by others; it seems that the hotel responded to each of the comments among which many were quite negative by promising to make the necessary corrections. So one night stay put much closer to airport next day. Two specifics to point out, one is that the hotel address is mis-spelled in English so that impossible to locate it; another is that it's a bit misleading to label rooms as sea-viewing or night viewing. I did a short jog the next morning, about a km toward the sea, being told a marsh land but did not sea at all. Also breakfast is worthless, almost, which would be nice to tell ...btw, like the effort locals are making to cut carbon emissions...

Good enough with the price

Excellent entertainment