Good hotel with an excellent location
The hotel has a great location, right next to Cloud 9 Shopping Mall, with a wide choice of good quality restaurants, shops and other facilities nearby. It is also very convenient for the subway and other transportation, with taxis readily available.
As a four star plus international hotel, some services are priced according to international hotel rates, but overall it is still convenient and offers a good standard of service.
The Sky Bar is excellent, especially at night, and offers a great view of Shanghai. It is definitely worth visiting in the evening.
Shanghai Hongqiao International Airport Terminal 2 is relatively close. Depending on traffic, the journey can take around 45 minutes to an hour, although in the morning it can be as quick as 20 to 30 minutes.
The staff are very polite and speak English, which makes communication easy. The rooms are clean and well maintained, although they are a little dated compared with some of the newer hotels in China. The hotel also feels very secure.
China has some impressive modern hotels now, including hotels offering extensive AI assisted services, so this hotel may not feel as futuristic as some newer properties. However, for location, cleanliness, service, security and convenience, it is a good hotel overall and a comfortable base for exploring Shanghai.