No. 396 Yan'an West Road, Jing'an District, Shanghai, 200040, ChinaView hotel details
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Guest Reviews of Merry Hotel Shanghai
9.0/10
Good
2431 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.7
Service9.0
Cleanliness9.1
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All reviews(2431)
Positive reviews(2348)
Reviews with photos/video(240)
Easy to get around(204)
Great value for money(141)
Convenient location(109)
Friendly front desk staff(84)
Located downtown(48)
Perfect for business trips(45)
Stayed multiple times(27)
Nice bathtub(18)
Negative reviews(83)
Shiv _IN
Superior Queen Room
Stayed in Dec 2025
Solo traveler
14 review
9.0/10
Great
Posted on Jan 21, 2026
Hotel itself was good, it’s just my bad luck that there was a construction going on the building beside and there was too much noise .
Service wise , it was mostly fine except for security not able to understand or trying to solve with a food delivery .
Over all good experience
Response from Property: Warm greating from Merry Hotel Shanghai and thank you for sharing your stay experience,We’re truly sorry that the nearby construction noise disrupted your stay and that our security team dropped the ball when dealing with your food delivery. We’ve noted down this issue and will follow up with improvements right away,Sincerely look forward to your next hotel trip.
Anna Cuni
Superior Queen Room
Stayed in Dec 2025
Couple
3 review
9.5/10
Amazing
Posted on Jan 4, 2026
We had a great stay at this hotel in Shanghai and found it to offer excellent value for money. The room was spacious and very well equipped, which was perfect for us as we were on a long trip with a lot of luggage. The bed was very large and extremely comfortable.
Daily housekeeping was excellent, with everything carefully replenished each day. The reception staff were polite, helpful, and very friendly.
The location is strategic, with easy access to different points of interest while avoiding the busy city center, and there are many dining options nearby.
We especially appreciated the separate shower and toilet, as well as the heating, since we stayed during winter. The only minor downside was that the hot water took a little time to heat up and the water pressure was not very strong, but this was not an issue for us.
Response from Property: Warm greating from Merry Hotel Shanghai and thank you for sharing your stay experience Sincerely look forward to your next hotel trip.
Anonymous User
Superior Queen Room
Stayed in Nov 2025
Other
1 review
10/10
Outstanding
Posted on Dec 29, 2025
The staff here are incredibly friendly and helpful, and the hotel environment is spotless and well-maintained. Highly recommend!
Original textTranslated by Google
Response from Property: 尊敬的客人,您的5分好評讓 我們倍感温暖,您的肯定是我們前進的最大動力!我們會一定會繼續努力,期待您的下一次酒店之旅。
Shenyulong
Executive Twin Suite
Stayed in Sep 2025
Business traveler
59 review
1.0/10
Posted on Oct 23, 2025
I stayed in one of the hotel's most expensive room types, the Executive Twin Suite. First off, there was a tangled mess of exposed wires by the bedside, some even patched up with electrical tape, which is a serious safety hazard. I'm surprised no one has been electrocuted yet. Second, I couldn't figure out how to turn off the bedside lamp. I had to unscrew the light bulb while it was still powered to finally get some sleep. Third, there were uncleaned hairs in the bathroom. While I'd like to think they were mine, I don't have curly hair. Fourth, the facilities are old and outdated; I even saw an emergency light model that's no longer in production. Everything about it just reeked of being rundown and dilapidated. Fifth, there were no charging outlets or a master control switch by the bed, which is incredibly unusual for a hotel nowadays and caused a lot of inconvenience. Sixth, despite being on a high floor, the view was terrible. On both sides, there were other hotel rooms, so there was no privacy even with the curtains open. This isn't just an issue of value for money; I honestly believe this room doesn't meet habitable standards for humans today. The breakfast was good, and the service was also excellent. However, there's absolutely no reason to stay at this hotel.
Original textTranslated by Google
6/13
Response from Property: 尊敬的客人,很抱歉未能給您帶來滿意的住宿體驗。目前酒店客房已在分批按計劃改造中,您入住的這間雙床套房,酒店僅此一間,也在改造計劃中。對於您提出的意見,我們已經反饋給相關部門,並立即整改。我們會繼續不斷努力,將我們熱情優質的服務體驗帶給您和更多的賓客,竭誠歡迎您的再次光臨!
LarryC
Deluxe 2-bed Room
Stayed in Sep 2025
Solo traveler
6 review
6.5/10
Posted on Oct 30, 2025
Pretty average hotel. You get what you paid for.
I had to stay closer to hospital for looking after my family member. Not a first choice.
The deco is dated, the room smells dusty and it next to a highway. Location wise is ok.
However there are plenty of nicer hotels to choose from.
Honestly I felt a bit depressed by staying there.
Lucky it was a short 2 night stay. I quickly moved out to a better one.
Response from Property: Warm greating from Merry Hotel Shanghai and thank you for sharing your stay experience Sincerely look forward to your next hotel trip.
_WeChat61310****
Deluxe Queen Room
Stayed in Jul 2025
Business traveler
30 review
10/10
Outstanding
Posted on Aug 11, 2025
Extended my stay for another day, and it was still a great experience. The facilities are quite comprehensive, and the soundproofing is excellent, providing a really good space to rest! Definitely worth the trip!
Original textTranslated by Google
Response from Property: 尊敬的客人,您的5分好評讓我們倍感温暖,您的肯定是我們前進的最大動力!我們會一定會繼續努力,期待您的下一次酒店之旅。
M25165****
Deluxe 2-bed Room
Stayed in Jul 2025
Family
23 review
10/10
Outstanding
Posted on Aug 5, 2025
The room was clean and well-maintained, with a beautiful environment and good soundproofing. The view outside the window was a quiet residential area, and the air conditioning worked perfectly, keeping the temperature comfortable. The cleaning staff was diligent and responsible, and the hotel staff were very professional and provided excellent service. The breakfast offered a wide variety of dishes that changed daily, which was a pleasant surprise. My only minor complaint is that the soy milk was a bit cold, perhaps it was instant; I wish they served freshly ground hot soy milk, that would be perfect. The bedding was comfortable and clean, ensuring a good night's sleep. Overall, I was very satisfied with my stay. It truly lives up to its reputation as an established four-star hotel! Highly recommend!
Original textTranslated by Google
Response from Property: Dear guest, your 5-star review warms our hearts, and your affirmation is our greatest motivation! We will definitely continue to work hard and look forward to your next hotel visit.
Yongbudongji
Superior Queen Room
Stayed in Jun 2025
Business traveler
17 review
6.5/10
Posted on Jul 17, 2025
What I liked: The hotel's location is excellent, right in the city center, making it convenient to get anywhere. The room was spacious and bright, and it was quite clean.
What I didn't like: Check-in was very slow; it took 20 minutes, and people kept cutting in line. The shower experience was terrible; the water temperature was inconsistent (hot and cold), and the water pressure was very low. There were no complimentary toiletries; I had to call to have them sent up. The hairdryer had very weak airflow. I specifically requested a room away from the elevator, but they still gave me one directly across from it—thanks a lot.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your feedback. We will continue to strive to provide you and other guests with our warm, efficient, and high-quality service and excellent value hotel products. We sincerely welcome you to visit us again!
Anonymous User
Superior Queen Room
Stayed in Dec 2025
Couple
9 review
10/10
Outstanding
Posted on Jan 9, 2026
It's quite convenient to walk to Jing'an Temple. The hotel environment is nice, and the room layout is great and well-arranged. I was surprised that the bathroom not only has a bathtub but also a separate shower, though the shower is a bit small.
Original textTranslated by Google
Response from Property: 尊敬的客人,非常高興您選擇入住上海美麗園大酒店並收穫了美好的入住體驗。也感謝您對酒店服務的高度評價和認可!我們會一如既往的為每一位客人提供最優質的服務,期待您的再次光臨!
M334267****
Deluxe 2-bed Room
Stayed in Jun 2025
Other
84 review
10/10
Outstanding
Posted on Jul 5, 2025
Check-in at the front desk was quick, and the room layout was good. Located right under the Yan'an Elevated Road, the value for money at this location is truly excellent. The hotel service was also great, thumbs up!
Original textTranslated by Google
Response from Property: 尊敬的客人,您的5分好評讓我們倍感温暖,您的肯定是我們前進的最大動力!我們會一定會繼續努力,期待您的下一次酒店之旅。
M370930****
Business Queen Room
Stayed in Nov 2025
Business traveler
7 review
9.7/10
Amazing
Posted on Dec 25, 2025
The decor is a bit dated, but the facilities are complete, and hygiene is not an issue. It's slightly off the main street, so using navigation for your first visit would make it easier to find. For business travelers who need to expense their stay, the hotel's invoice name matches its operating name, which is a huge plus – it saves you from needing an extra name clarification. Thumbs up!
Original textTranslated by Google
Response from Property: Dear Guest, we are delighted that you chose to stay at the Shanghai Meiliyuan Hotel and had a wonderful stay. Thank you for your high praise and recognition of our hotel services! We will continue to provide the best service to every guest and look forward to your next visit!
Anonymous User
Superior Queen Room
Stayed in Oct 2025
Business traveler
2 review
7.0/10
Posted on Nov 16, 2025
The interior design and ambiance are decent, and the room is quite spacious. However, the facilities are old; the air conditioner makes a loud whirring sound, so I had to turn it off for quiet. The window's sound insulation is poor, and being close to a major road, the noise from traffic and outdoor AC units made it hard to sleep. The hot water wasn't hot enough, so my shower was quite cold; I just quickly rinsed off with lukewarm water.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your feedback. Regarding the water temperature issue you mentioned, we will forward it to the relevant department for investigation. We will continue to strive to bring you and more guests our warm, efficient, and high-quality service experience and excellent value for money. We sincerely welcome you to visit us again!
Mansizhe
Superior Queen Room
Stayed in Oct 2025
Business traveler
35 review
2.7/10
Posted on Nov 6, 2025
The location is great, making it convenient for getting around. However, the hotel's bath towels are as thin as those you'd find in budget chain hotels like Hanting or Home Inn, which feels quite low-quality. The gym had no water or towels, and it didn't seem like anyone regularly cleaned or disinfected it. The management is far from that of chains like Atour, making it feel like the price doesn't match the service provided.
I checked out a little after 11 AM and forgot something in my room, but couldn't get back in. My room key stopped working even though it was well before noon, and I had to ask a staff member to open the door for me. That's truly hard to understand.
Original textTranslated by Google
Response from Property: Dear Guest, we apologize that we were unable to provide you with a satisfactory stay. We have forwarded your feedback to the relevant department and will immediately make improvements. We will continue to strive to bring you and more guests our warm and excellent service experience, and we sincerely welcome you to visit us again!
saab
Deluxe Queen Room
Stayed in Mar 2025
Business traveler
60 review
10/10
Outstanding
Posted on Apr 19, 2025
The hotel's location is great, the rooms are clean and tidy, and the restaurant serves delicious food.
Original textTranslated by Google
Response from Property: Dear Guest, we are delighted that you chose to stay at the Shanghai Meiliyuan Hotel and had a wonderful stay. Thank you for your high praise and recognition of our hotel services! We will continue to provide the best service to every guest and look forward to your next visit!
M376745****
Superior Queen Room
Stayed in Sep 2025
Business traveler
10 review
10/10
Outstanding
Posted on Nov 18, 2025
This hotel offers great value for money! The room was quiet, and the mattress and pillows were exceptionally comfortable, ensuring a high-quality sleep. The location is very convenient, with easy access to dining options and transportation. It's an excellent choice for both business trips and leisure travel.
Original textTranslated by Google
Response from Property: 尊敬的客人,您的5分好評讓 我們倍感温暖,您的肯定是我們前進的最大動力!我們會一定會繼續努力,期待您的下一次酒店之旅。