Homeinn Plus

Homeinn Plus Reviews

Homeinn Plus

No. 5 Guangling 2nd Road, Hongkou District, Shanghai, 200000, ChinaView hotel details
Homeinn Plus
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Guest Reviews of Homeinn Plus

9.5/10
Outstanding
1452 reviews
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.5
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All reviews(1452)
Positive reviews(1416)
Reviews with photos/video(141)
Easy to get around(257)
Convenient location(155)
Close to metro(136)
Friendly front desk staff(134)
Average sound insulation(38)
Delicious breakfast(38)
Luggage delivery service(12)
Awesome gym(11)
Negative reviews(36)
Guest User
Superior Queen Room
Stayed in Jul 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Aug 28, 2026
The location is excellent, right across from the subway entrance, making it super convenient to get around. There are lots of shops nearby, including KFC and Luckin Coffee right in the subway station, and a whole street of local snacks next door. The hotel requires a key card to access the upper floors, which is great for privacy. The only downside is that the walls are a bit thin, so you can hear some noise from next door at night. But honestly, most hotels have this issue, and this one isn't too bad. The room size is decent, and it has all the necessary furnishings, so you could easily stay for a week. The service is also excellent; the robot delivers food almost as soon as it arrives. If you need extra water, towels, or tissues, the staff brings them over promptly. The front desk staff is quick to check people in; even when it's busy and you have to wait a little, they get to you almost immediately. Staff member #9 was especially friendly and even gave me a fluffy keychain ❤️ The lobby is very spacious, which is a nice touch – you can easily find a spot to sit and wait when calling a taxi.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Youranweixiaode
Superior Room (2 Beds)
Stayed in Jul 2026
Solo traveler
54 reviews
6.0/10
Posted on Aug 5, 2026
Our one-night stay was quite a hassle. First, the window in the room we were given couldn't close, and the faucet clearly had some unclean residue on it. After switching rooms, the outside of the window was still dirty, and we had to ask a staff member to wipe down the dirty luggage rack. Then there was a power outage for an hour in the middle of the night. At 9:30 AM, the manager called to ask if we still wanted breakfast, even though I was woken up by his call – why would I want to eat leftover breakfast? And then, around 10 AM, drilling noises started again. I'm giving 3 points to the front desk staff who kept calling to apologize. Given your manager's attitude, even 1 point is too much.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and review. We always prioritize our guests' experience and actively strive to improve our professionalism and service standards. We apologize that there are still some areas where we fall short. We will address our shortcomings and continue to improve. We value your feedback and suggestions and hope to provide you with a refreshed experience on your next stay! We sincerely look forward to your next visit and wish you a pleasant life and successful work!
Guest User
Superior Room (2 Beds)
Stayed in Jul 2026
Family
7 reviews
6.2/10
Posted on Aug 17, 2026
I chose this place because of its convenient location. Since my child is under 18 and wasn't accompanied by a guardian, we needed the local police to verify our information during check-in. I wonder if this was due to the Shi Tuan concert. Last time I complained about the cigarette smell, and it seems to have improved, but there's still a musty odor. Oh well, it's just for one night, so it doesn't really matter.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. We sincerely apologize for any unpleasant experience you may have during your stay. Please feel free to contact the front desk with any questions you may have during your stay, and we will do our best to resolve them for you. It is thanks to guests like you who continue to care and encourage us that we strive to improve and strive for your satisfaction. We hope to provide you with a refreshing experience on your next stay! We sincerely look forward to your next visit and wish you a happy life and success in your work!
Guest User
Superior Room (2 Beds)
Stayed in Apr 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on May 14, 2026
The room environment is exceptionally good, and the service attitude is also excellent.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Queen Room
Stayed in Mar 2026
Business traveler
15 reviews
7.0/10
Posted on Apr 22, 2026
The room was quite small, and two hotels were operating together. It would be acceptable for 250 during the off-season, but anything above 300 wouldn't be good value for money.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and review. We always prioritize our guests' experience and actively strive to improve our professionalism and service standards. We apologize that there are still areas where we fall short. We will address our shortcomings and continue to improve. We value your feedback and suggestions and hope to provide you with a refreshed experience on your next stay! We sincerely look forward to your next visit and wish you a pleasant life and successful work!
Guest User
Superior Queen Room
Stayed in Mar 2026
Traveling with friends
5 reviews
9.5/10
Amazing
Posted on Apr 6, 2026
This hotel offers excellent value for money for travelers. It's right next to a subway station, making it super convenient to get to all the popular tourist spots. The room size was just right, well-equipped, and the bedding was great, ensuring a really good night's sleep. The in-room soundproofing was decent, though a little less effective near the hallway. There were a few specks of lint on the pillow when I checked in, but it was understandable and acceptable. The front desk staff were incredibly warm, polite, and left a fantastic impression. When checking out, they even gave me a cute little souvenir.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your positive review of our hotel. We will continue to strive to live up to your expectations. Thank you again for your recognition of our hotel, and we look forward to your next visit. Have a pleasant trip!
Guest User
Superior Queen Room
Stayed in Feb 2026
Other
14 reviews
10/10
Outstanding
Posted on Mar 12, 2026
Great location, right next to Chifeng Road Station on Line 3. There's a KFC and the Hongchangxing Canteen next door!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Yiliewusixinqiji
Superior Room (2 Beds)
Stayed in Aug 2026
Family
18 reviews
9.7/10
Amazing
Posted on Sep 11, 2026
The room was clean and tidy, and the staff were enthusiastic and responsive. The breakfast offered great value for money, perfectly aligning with the hotel's positioning. It was a very good experience, and I'm looking forward to seeing the hotel's new look after the renovations.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Superior Room (2 Beds)
Stayed in Jul 2026
Other
3 reviews
10/10
Outstanding
Posted on Aug 27, 2026
My stay at the Homeinns Plus (Hongkou Chifeng Road) was great! The hotel is conveniently located right opposite Chifeng Road Station on Line 3, making it super easy to get around to all the attractions and shopping areas. There are also plenty of restaurants and convenience stores nearby, offering a wide range of dining and shopping options. The room was clean and tidy, the bedding was soft and comfortable, ensuring a good night's sleep. Hot water supply was stable, and all the essential facilities were well-equipped. The front desk staff were very friendly and efficient with check-in and check-out, and quick to respond to any requests. The hotel also has a self-service laundry room and a gym, which is very accommodating for travelers. Overall, the value for money is exceptionally high for Shanghai. It's perfect whether you're traveling for leisure or on a short business trip. I felt comfortable and at ease during my stay. I'll definitely choose this hotel again next time I'm in Shanghai. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Superior Room (2 Beds)
Stayed in Nov 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Dec 27, 2025
Facilities: The room was great. Cleanliness: Super clean. Service: Couldn't have asked for better service, the front desk staff were excellent. Environment: The environment was fantastic, and the location was also very good.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Kelejiabing$
Superior Room (2 Beds)
Stayed in Apr 2026
Booked for others
40 reviews
10/10
Outstanding
Posted on Jun 1, 2026
Clean and hygienic, with enough space. The hotel's location is convenient, directly across from Chifeng Road subway station, very close to Hongkou Football Stadium, and easy to get to anywhere. There are plenty of dining options nearby.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your positive review of our hotel. We will continue to strive to live up to your expectations. Thank you again for your recognition of our hotel, and we look forward to your next visit. Have a pleasant trip!
Guest User
Peaceful Sleep Double Bed Room
Stayed in Apr 2026
Solo traveler
5 reviews
8.0/10
Very good
Posted on Jun 1, 2026
Overall a pretty good stay. Location is great; just opposite the metro. However, the soundproof system in the hotel could be improved.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
NiiSHenn_
Superior Queen Room
Stayed in Mar 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Apr 14, 2026
Facilities: They have everything, including a coffee machine, free laundry service, and even tea ceremonies. Cleanliness: Even the corners are spotless. Environment: There are fresh flowers. Service: Very welcoming and enthusiastic.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your positive review of our hotel. We will continue to strive to live up to your expectations. Thank you again for your recognition of our hotel, and we look forward to your next visit. Have a pleasant trip!
Guest User
Peaceful Sleep Double Bed Room
Stayed in Mar 2026
Solo traveler
1 reviews
4.0/10
Posted on Apr 29, 2026
I guess because of a concert, there were so many people checking in that I had to wait a long time. When I got back to my room at 11 PM and went to take a shower, the drain in the shower couldn't handle the water, and it overflowed onto the floor. I had to stop showering halfway through to call the front desk. They sent an engineer, and I waited forever. By the time he arrived, the water had slowly drained away. I told him the water wasn't draining properly, and he just said, 'There's no water now, is there?' I pointed to the water on the floor outside the shower, and he insisted I hadn't closed the shower door properly, causing the water to splash out. I asked him to go in and run the water himself to test it. After a lot of reluctance, he finally went in and ran a little water, then said it was fine and there was no problem. I was speechless. Finally, I insisted he run it longer, and that's when he realized the water really wasn't draining. Only then did he call the front desk to arrange a room change. So, I was stuck there, halfway through my shower, hair still wet, freezing cold, just waiting. Your company's service attitude is truly something to behold. The hairdryer was also broken. The engineer initially told me that's just how it was, but after fiddling with it a few times and failing to fix it, he finally went to get me a new one. I've used Trip.com for so many years and never written a bad review – congratulations, you've earned my first one. I booked this hotel because it's a Home Inn, and honestly, it was truly unexpected. I can only say that the cleaning staff's attitude was good; as for everyone else, I've really seen it all.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and review. We always prioritize our guests' experience and actively strive to improve our professionalism and service standards. We apologize that there are still some areas where we fall short. We will address our shortcomings and continue to improve. We value your feedback and suggestions and hope to provide you with a refreshed experience on your next stay! We sincerely look forward to your next visit and wish you a pleasant life and successful work!
Anonymous User
Superior Queen Room
Stayed in Mar 2026
Solo traveler
2 reviews
3.0/10
Posted on Apr 14, 2026
The carpet looked like it hadn't been cleaned in decades. I had specifically requested a non-smoking room, but it still reeked of smoke. I stayed for two nights and asked for the room to be cleaned on the second day, but when I returned, the sheets hadn't been changed, and there were still hairs on the floor. I suspect they only emptied the trash. I won't be staying here again.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and review. We always prioritize our guests' experience and actively strive to improve our professionalism and service standards. We apologize that there are still some areas where we fall short. We will address our shortcomings and continue to improve. We value your feedback and suggestions and hope to provide you with a refreshed experience on your next stay! We sincerely look forward to your next visit and wish you a pleasant life and successful work!