Mercure Shanghai Hongqiao Central Reviews

The hotel was able to facilitate a smooth and efficient check-in and assisted us with a late check-out. The room was spacious and clean with all the necessities needed for a quick stay. House keeping was done daily and provided clean towels and toiletry kits as needed. The room type that was booked for this also included the use of the mini-bar at no extra cost. I was also able to utilise the fitness centre and felt that the setting was well-maintained. A special thanks to the staff that helped to check me in!

The location is really good, you have some restaurants, coffee shops and stores on the nearby The staff in the front desk are friendly and helpful The bed and pillows are very comfortable and clean Breakfast is good but no too western style; you can enjoy some eggs (hard boiled or fried), toast and tea… the cappuccino is not good

Service was grate, receptionist helped us with free upgrade. Rooms are clean and comfortable. Hotel is not convenient to reach by metro, but 15 mins drive away from hongqiao station

I initially booked this hotel because of the close proximity to a hospital I needed to be at for an early appointment, and I was open minded about what I was going to get given the economy price. The check in process was ok. The staff could only speak a little English but I was able to check in fairly smoothly. No dinner or room service available, which was disappointing. But, the front reception staff were able to help me with ordering on a food app, so they were helpful. A robot delivered the food to my door. The room itself was an 'executive' room, but really it's just a basic room that is slightly larger in size compared to a standard room. The room itself was clean and the bed was soft and comfortable.There were enough towels and slippers for use. There were some drinks and biscuits in the minibar that were free of charge to consume. A nice touch if you wanted it. Tea and coffee facilities were available, but no milk if you wanted this.There was bottled water as well. Rooms at the hotel are available by the hour (!) and the walls were so thin, I unfortunately heard pretty much what was going on each hour. Perhaps if the hotel offers this service, they could only dedicate one area of the hotel for this? I was unable to sleep, as the cleaners cleaned right up until midnight and they talked loudly from one end of the corridor to another, not to mention the rattling of the cleaning trolleys. I was not impressed. Breakfast was cold. The breakfast sausages were cold. The rice was cold. The eggs were cold. Not a good start to the day. If you can overcome these objections, then the hotel is a good budget stay. I won't stay here again for my next scheduled hospital visit. I'll pay the extra and at least have the comfort of knowing there's dinner and room service available if I want it.

I stayed here for New Years Eve and the location is great. The room was very cute and pleasing for me because I like pretty things. Affordable price and the customer service was great as well. Room was clean 🧼 Check in wasn’t hard at all 👌 I would stay here again 😃

The hotel is conveniently located, clean and has amazing staff. The breakfast was delicious. I would definitely come back again ❤️

Nice and cozy rooms. Enjoyed our stay. All the staff were very helpful. Will definitely stay again

Very old rooms. Internet is also very limited and, finally, breakfast was the worse during my 2 weeks trip around China.

Close to the Jiahui International hospital and Hongqiao station. Never disappointing and budget-friendly.

Good, good ok, location No good

good. nice.nicenice

I come and stay at this hotel regularly and every time the room is clean and the service is brilliant. They also have a nice selection for breakfast. I will continue to come here and recommend people to do the same

Booked this hotel as I was awaiting an operation in the Jiahui hospital next day. I was on a wheelchair with a broken ankle, and the hotel staff were very understanding. They gave us a room that was wheelchair accessible, even offered to push the chair to the room. Room itself was very clean with very comfortable beds, But what I loved most was the smart toilet and shower. All in all, a decent budget hotel to stay in with helpful, friendly staff.

Nice staff