To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.7
Service8.8
Cleanliness9.2
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All reviews(1797)
Positive reviews(1747)
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Luxurious(15)
Negative reviews(50)
Guest User
Superior Business Twin Room
Stayed in Jul 2026
Family
2 reviews
10/10
Outstanding
Posted on Sep 16, 2026
The hotel's location is convenient, within walking distance to Nanjing Road. The room facilities are a bit old, but you can still feel the charm of a well-established four-star hotel. The bed is very comfortable, and the pillows are also excellent, providing much-needed relief from travel fatigue. I liked it! Recommended!
Original textTranslated by Google
Response from Property: Hello! Thank you so much for choosing the Shanghai Wang Baohe Hotel and sharing your stay experience. We are delighted to learn that you found the location very convenient, within walking distance of Nanjing Road; we are also pleased that you appreciated the "style" of our established four-star hotel, especially the comfortable bed and pillows that helped you relax after your journey – this is what we value most. Although you mentioned that the room facilities were a bit outdated, we will continue to pay attention and optimize the experience. Thank you again for your recommendation and positive feedback, and we look forward to your next visit, continuing to provide you with a safe and comfortable stay.
Guest User
Superior Business Queen Room
Stayed in Jul 2026
Family
50 reviews
9.0/10
Great
Posted on Aug 18, 2026
The facilities could use an update. The air conditioner cover fell off in the middle of the night, and the shower hose burst and had to be replaced. However, the staff were very good, whether it was for repairs or sending amenities. The male manager I spoke with, though, had a bit of an arrogant, 'Shanghainese gentleman' vibe.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Shanghai Wang Baohe Hotel and sharing your stay experience. We sincerely apologize for the issues you raised, such as the air conditioner cover falling off in the middle of the night, and the inconvenience caused by the replacement of shower equipment. We also appreciate your recognition of our staff's attentive service in terms of repairs and supplies. Regarding the communication experience you mentioned, we will take these details seriously and continuously improve our services in the future. We look forward to your next stay and experiencing our improvements and dedication.
Guest User
Superior Business Twin Room
Stayed in Aug 2026
Business traveler
2 reviews
8.5/10
Very good
Posted on Sep 21, 2026
A good hotel with absolutely great location and good metro connectivity
Response from Property: Dear Guest, Thank you so much for your recognition and recommendation of Shanghai Wang Baohe Hotel. We are truly delighted with your comments regarding its excellent location, convenient transportation, and extensive subway connections. Making your travel easier and smoother is always our goal. We sincerely look forward to your next visit to Shanghai and hope you will choose us again to continue experiencing our convenient and comfortable stay.
Guest User
Deluxe Queen Room
Stayed in May 2026
Other
3 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The Shanghai Wang Bao He Hotel is located in a prime area, making it incredibly convenient for getting around. The hotel's decor is elegant and grand, blending old Shanghai charm with modern sophistication; the lobby is clean and refined. The guest rooms are spacious and well-equipped, with comfortable bedding, ensuring a pleasant stay. Their renowned dining options offer authentic flavors, and the service is attentive and warm. It's an excellent choice for both business travelers and leisure guests.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your stay experience. We will continue to strive to provide every guest with impeccable service and attention to detail, making your journey perfect! Thank you again, and we sincerely look forward to your next visit!
Wuhoukuange
Superior Business Twin Room
Stayed in Apr 2026
Family
2 reviews
9.7/10
Amazing
Posted on May 24, 2026
The room was pretty good, I slept so well in this nice hotel.
Facilities: The only downside is that there's no washing machine; I asked the front desk and it seems they only offer laundry service. Also, the toilet isn't a smart one…
Hygiene: I carefully checked the sheets, duvet cover, and pillows, and they were all very clean.
Environment: Given its location in Huangpu District, it's very close to Nanjing East Road Pedestrian Street and the Bund.
Service: The cleaning staff was excellent and followed all hotel procedures.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at our hotel and sharing your experience. We will continue to strive to provide even better service and look forward to your next visit!
Guest User
Excutive Deluxe Room
Stayed in Apr 2026
Family
122 reviews
9.0/10
Great
Posted on May 12, 2026
The hotel's location is great, right on Nanjing Road, which was perfect for taking the kids out to play. I won't even mention the 60 yuan parking fee we had to pay ourselves, but the cleanliness truly doesn't meet the standards of a state-owned four-star hotel. There were urine stains on the toilet that weren't even wiped clean – please see the pictures. The second one is after I tried to clean it myself! For 1299, only the location is justifiable.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your review. We value your feedback. We invite you to contact us through the booking platform so we can learn more about your stay. Guest feedback motivates us to continuously improve our service. We look forward to your reply.
Guest User
Superior Business Twin Room
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on Jul 1, 2026
The hotel is very close to the Bund, so we enjoyed a pleasant evening stroll to see the famous sights. The room size was just right, and the soundproofing was excellent, ensuring a peaceful stay. The restaurant is renowned for its seafood, and we were lucky enough to catch the crayfish season, which was a delicious feast!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and for your satisfaction. The hotel is located in the heart of this vibrant city. A variety of popular restaurants, department stores, and tourist attractions are all nearby. We sincerely hope you enjoyed your stay and look forward to serving you again in the near future and providing you with an even more memorable experience!
Anonymous User
Superior Business Queen Room
Stayed in Mar 2026
Business traveler
7 reviews
9.7/10
Amazing
Posted on Apr 12, 2026
The room was decent, and having a desk was very convenient for my business trip. Its central location made it easy to get around, and the area was bustling at night. The room amenities were complete, and the service was friendly. Everything was just fine.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and for your satisfaction. The hotel is located in the heart of this vibrant city. A variety of popular restaurants, department stores, and tourist attractions are all nearby. We sincerely hope to serve you again in the near future and provide you with an even more memorable stay!
Anonymous User
Superior Business Twin Room
Stayed in Feb 2026
Family
1 reviews
9.0/10
Great
Posted on Mar 30, 2026
The hotel is located at a superb spot whereby it’s just minutes walk away from the famous Nanjing Road and if you are adventurous enough walkable all the way to The Bund! There’s also lots of eateries around and you can never go hungry here. The hotel staff are friendly and helpful especially towards non-chinese speaking tourists like me 😂. The interior though a little dated, but not a deal breaker as we are out majority of the time anyway.
Response from Property: Dear Guest, Thank you for sharing your stay experience. We will continue to strive to provide every guest with impeccable service and attention to detail, making your journey perfect! Thank you again, and we sincerely look forward to your next visit!
Longshao
Superior Business Twin Room
Stayed in Aug 2026
Business traveler
21 reviews
10/10
Outstanding
Posted on Oct 3, 2026
The overall environment of the guest room exceeded my expectations. The entire room was spotlessly clean, free from any odors, and the bathroom had a separate wet and dry area with good quality toiletries. The mattress had just the right firmness, and the pillows were perfectly comfortable. The internet speed was fast, and the lighting layout was well-designed, suitable for both relaxation and work. The hallway was quiet with excellent soundproofing, so I couldn't hear any corridor noise at all. The service response was prompt, and the location was convenient. Overall, it was great value for money, and I highly recommend it!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your high praise of the Shanghai Wang Baohe Hotel and for sharing such a meticulous stay experience. We are delighted that you felt the overall environment of your room exceeded your expectations: it was spotless and odorless, the separate wet and dry areas made it more comfortable; the mattress was just the right firmness, the pillows were comfortable, the internet speed was smooth, and the lighting was well-placed, making it convenient for both rest and work. We are also pleased that the hallways were quiet and well-insulated, ensuring you a truly restful sleep. Thank you for recognizing our prompt service response and convenient location; your recognition of our excellent value for money is our greatest motivation. We look forward to your next visit and continuing to provide you with an even more reassuring and comfortable experience.
Guest User
Superior Business Queen Room
Stayed in Aug 2026
Family
3 reviews
9.5/10
Amazing
Posted on Sep 27, 2026
Very nice hotel we have been there for 5 nights location was good and service was good as well. we did not book brakfat.
Room facilities were good bat, shower, iron, hair drier, room size was ok.
Response from Property: Dear Guest, Thank you so much for your 5-night stay at the Central Hotel and for sharing your experience. We are delighted to hear that you found the hotel's location convenient and the service attentive. We also appreciate your positive feedback on the room's space and amenities; the bathtub and shower, iron, and hairdryer ensured your comfort and convenience. We understand your decision not to book breakfast this time. Thank you again for your positive feedback and support, and we look forward to choosing us again on your next trip to Shanghai.
Irena Veselinovic
Superior Business Twin Room
Stayed in Aug 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Oct 2, 2026
Hotel is at great location, every day cleaning. And since it was my birthday while staying i ve got a cake which was very nice gesture. I reccomend this hotel for first time visitor in Shanghai!
Response from Property: 親愛的客人,您好!非常感謝您選擇上海王寶和大酒店並分享入住體驗。得知您覺得酒店位置絕佳、每天都能保持良好的清潔衞生,我們由衷感到欣慰;同時也特別感謝您提到生日期間酒店為您準備的蛋糕,讓這段旅程多了一份温暖與驚喜。您的真誠推薦對我們是最大的鼓勵。期待您再次來到上海時,仍能選擇我們相伴您的每一次出行,繼續收穫舒適與美好。
Guest User
Superior Business Queen Room
Stayed in Aug 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Sep 17, 2026
Very well located next to the main shopping street. The room was large, luxurious and immaculately clean. The staff were very helpful and accommodating. I would definitely stay here again.
Response from Property: Hello! Thank you so much for your recognition and encouragement of Shanghai Wang Baohe Hotel. We are truly delighted to hear that you found the hotel's location excellent, being right next to the main shopping street. We are even more pleased that you found the room spacious, luxurious, and spotless, and that the staff's warm and attentive service added to your comfort and peace of mind during your stay. We will continue to pay attention to every detail and look forward to your next visit to Shanghai Wang Baohe Hotel, where you will have an even more wonderful experience.
Anonymous User
Deluxe Queen Room
Stayed in Feb 2026
Family
2 reviews
7.7/10
Good
Posted on Mar 14, 2026
The bathroom amenities were quite stingy. The 27ml shower gel was just enough for one person, let alone a couple or someone with a child. And 27ml of shampoo isn't even enough for long hair, though it might be okay for short hair. It really doesn't match the price of the room. The staff in the lobby were always rushing around and almost bumped into people; generally, they didn't even greet guests. Check-out wasn't quick, which was a real waste of time. And there's no need to constantly ask if we've eaten the peanuts or had the drinks. If we eat or drink something, we'll naturally pay for it. With such an expensive room rate, we wouldn't bother with such small economies.
Original textTranslated by Google
Response from Property: Dear Guest, We regret that you did not have the best experience during your recent stay. The hotel strives to provide perfect service to every guest and ensure that every guest experience is of the highest standard. If you have any needs or questions during your stay, please call our Guest Services hotline. We are available 24/7 to provide service and assistance. We hope you will have a new and pleasant stay next time. Thank you for your stay, and we look forward to welcoming you back!
Guest User
Deluxe Queen Room
Stayed in Jul 2026
Business traveler
37 reviews
9.0/10
Great
Posted on Aug 30, 2026
The hotel boasts an excellent location and a very classic, somewhat dated interior, typical of an old state-run establishment. However, the service for guests who booked through online platforms is quite poor and inflexible. Compared to other hotels of its kind, the service falls far short.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at the Shanghai Wang Baohe Hotel and for sharing your experience. We are very sorry that during your booking process, the service did not meet your expectations and was not as good as that of similar hotels, which made you feel uncomfortable. We understand your appreciation and expectations regarding the location and interior design, and we will take your feedback seriously and continuously improve our service quality and attention to detail. We hope to have the opportunity to provide you with a more thoughtful and suitable stay in the future.