Novotel Shanghai Atlantis

It was a very pleasant stay at Novotel Shanghai Atlantis! From the moment we arrived, we were blown away by the stunning views—waking up to the Shanghai skyline each morning was an absolute dream. The location is perfect, right in the heart of the city, with easy access to top attractions, shopping, and dining. The breakfast buffet was a highlight every day—fresh, varied, and incredibly delicious, with both local and international options to suit every palate. But what truly made our stay exceptional was the service. The entire team went above and beyond to make us feel welcome. A special shout-out to Joanna, who arranged an amazing room for us—it was so spectacular that we extended our stay just to enjoy it longer! Her attention to detail and warmth made all the difference. Huge thanks to Ken for his gracious assistance during check-out—his professionalism and friendly demeanor left a lasting impression. And to Ma Junfeng, a wonderfully pleasant young man who helped us with our luggage with a smile—thank you for your kindness! We left with full hearts and are already planning our return. This hotel is a gem, and we can’t wait to come back! Rating: ⭐⭐⭐⭐⭐ Will we return? Absolutely!

Great location, have a very nice view of the Shang Hai skyline. Check in process was very smooth and easy. We even reached earlier and room was already ready ahead of time! Pillows, one soft one hard. Wow. So you can pick to your preference. Front desk staff Kelly was very helpful and steadfast when we requested for a later check out. Really appreciated it! The only issue I had was the lifts there don’t seem to have a waiting time or sensor. It’ll just close on you. If not great convenient location. Just below is a mall, and there’re many eateries etc nearby.

The stay was very nice we got to meet Joanna who helped us a lot during check in, she even got us a better room very nice ! Thanks a lot for the staff who was very helpful and made this stay enjoyable.