Rezen Murray Hotel (Shanghai Nanjing Road Pedestrian Street)

I just left the hotel after a lovely stay. This hotel was truly a great choice, and if I visit Shanghai again, I will definitely stay here. The location is excellent — within walking distance to People’s Square station, The Bund, and other main attractions. The hotel is very clean, and the housekeeping staff keeps the room spotless with daily service. The staff were very kind and helpful, especially on my first day when I needed a bit of guidance getting started in Shanghai. A special shout-out to the amazing ladies at the front desk — they made me feel very welcome and supported. One small suggestion would be to have a bit more variety in the breakfast menu, but other than that, everything was perfect. The hotel has everything you could ask for in terms of comfort, convenience, and service. I truly recommend this place to anyone visiting Shanghai!

This hotel situated at a strategic location, 15 minutes walking distance to The Bund while 10 minutes walking distance to Nanjing Jing Road Walking Street. The room is quite small, but enough for 2 people. The staff here are very well polite, especially the cleaning staff and the staff in the restaurant. We enjoyed the breakfast here as there are quite a lot of choices. There are the local food, western style breakfast like bread and salad,, dessert, and noodles . We stayed for 2 nights and the food is different, most important, there are delicious!I The lady receptionist during my check out was nice and give me a small gift when i write a review. I will stay here again if I visit Shanghai next time.

The location of the hotel is extremely convenient. It’s situated right on Nanjing Pedestrian Road, making it easy to explore the heart of the city. There are plenty of restaurants and food nearby. The famous Bund is also within walking distance. The room, while not as spacious as we had expected, was still adequate for two people. It was clean and well-maintained, providing a decent level of comfort for a short stay. However, we did encounter a few issues during our time at the hotel. Firstly, the design of the shower area caused water to flow out into the toilet space after use. This was a bit inconvenient as it made the bathroom floor wet and slippery. Secondly and more concerning, was an incident involving the housekeeping staff. On the second morning of our stay, we went out for breakfast without placing a “Please Clean Room” sign on the outside door. Surprisingly, when we returned from L9 cafeteria to L3 room, we found that the cleaning staff had entered and was in the middle of tidying the room. We were quite shocked, especially since we had not requested housekeeping service, nor were we informed that staff would be entering the room by default. This was particularly worrying because we had left personal belongings, including a wallet and a mobile phone inside the room unattended. It is same incident happened to other room in L2 as well during our stay. I was curious if someone showering and sleeping in the room, the cleaner will suddenly pop out for cleaning without informed?! Sounds unsafe. While we appreciate the staff’s efforts to keep the room clean, we believe that guests should be notified or asked for permission before anyone enters the room. This would help ensure both privacy and security for hotel guests.

This was the second time that we stayed in this hotel. Not a big hotel, but it is fully equiped with all we needed. Room is clean and recently renovated. Breakfast is good but nothing special. Fried rice, fried noodle, fried vegetable, boiled egg, fried sausage, fried egg, fresh noodle counter, congee, bread and butter, conflake, dessert, fruit, coffee, tea, soy milk can be expected. Choose table near the window in the breakfast room to enjoy upper part of pearl tower and shanghai tower view. Staff is nice and polite. All of them cannot speak english but they will talk to you using translator.

It was a great experience staying in this location, the room was great, service amazing and also is near of nanjing road and metro stations it’s a 10/10

Best location. Good service at the front desk and room service staff. I highly recommend to stay