We stayed at this hotel for our Disney trip. Having also stayed at the Intercontinental Holiday Inn near Disney, I now realize Novotel is much better. We stayed two nights this time, and to put it simply, the breakfast is great, the kids' activities are excellent, and getting around is very convenient.
**Environment:** This hotel has a lot of Korean guests. The lobby has a ball pit play area and a kids' club. The club staff (the 'jiejie' or 'big sister') are very pretty and will lead the children in crafts, and they are incredibly generous with materials, offering a wide variety. My child loved it.
**Service:** There are several water dispensers in the hotel lobby, and even a robot coffee machine. Participating in activities earns you coupons. Upon check-in, you get access to a concierge service group chat that is incredibly responsive to all requests. In the evenings, they offer free foot-soaking tubs and foot bath sachets. There's a self-service laundry on the first basement floor; it's only a few yuan per load, and the dryers are fantastic. We washed five days' worth of clothes accumulated from our cruise all at once.
**Transportation:** It's extremely convenient. There are free shuttle buses available at all times. The shuttle to Disney runs every half hour, with the last return to the hotel at 10:30 PM. There are also shuttle buses to the Bund, and calling a taxi is easy.
Compared to the Intercontinental Holiday Inn, this hotel's restaurant is smaller, the breakfast selection isn't as good, and the kids' activities aren't as good. The shuttle buses there stop running in the afternoon, so if you want to go to Disney Town in the evening, you have to take a taxi, which can be hard to get.
Original TextTranslation provided by Google
