Guest Reviews of JI Hotel (Shanghai Changshou Road)
9.6/10
Excellent
2065 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(2065)
Positive reviews(2037)
Reviews with photos/video(358)
Easy to get around(229)
Friendly front desk staff(175)
Convenient location(135)
Delicious breakfast(129)
Close to metro(125)
Average sound insulation(39)
Perfect for business trips(35)
Excellent TV(13)
Negative reviews(28)
Guest User
Superior Double Room
Stayed in Apr 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jun 2, 2026
Facilities: Pretty good
Hygiene: Very clean
Environment: Very good
Service: Especially good
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您入住全季長壽路店並給予高度的評價,酒店每一個部門都在不斷努力,要求更加精細、及時的服務每一位到店家人,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Guest User
Queen Room
Stayed in Mar 2026
Booked for others
26 reviews
10/10
Outstanding
Posted on Apr 17, 2026
Booked this for a friend, and she said the service was great and the room was clean, though a bit small. She'd definitely book it again. Plus, there are lots of good beef hotpot restaurants nearby, and Ya Xin Plaza is just a short walk away.
Original textTranslated by Google
Response from Property: Your satisfaction is the most precious tribute to the entire season. With a dedication to detail, we meticulously craft every stay. May our encounter in the future be as warm and gentle as our first meeting, weaving unique memories of tranquility and comfort just for you.
Guest User
Queen Room
Stayed in Apr 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on May 29, 2026
The room was excellent, quiet, and comfortable. Very satisfied.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您入住全季長壽路店並給予高度的評價,酒店每一個部門都在不斷努力,要求更加精細、及時的服務每一位到店家人,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Jinlihong
Queen Room
Stayed in Mar 2026
Business traveler
154 reviews
10/10
Outstanding
Posted on Apr 9, 2026
The hotel is right at the entrance of Sutichunxiao Mingyuan on Changshou Road, with plenty of great food options nearby. Transportation is also very convenient, and the best part is it's only a 3-minute walk to my company, which is incredibly convenient! I stay here every time I come to Shanghai!
Original textTranslated by Google
Response from Property: We are so happy to see that you have chosen Ji Hotel Changshou Road Branch again! Your statement, "I stay here every time I come to Shanghai," makes our entire team want to give you a high five – this reflects your high regard for the hotel's location, surrounding amenities, service quality, and overall experience. The hotel is situated in the heart of Changshou Road, adjacent to Su Causeway Spring Dawn Garden, and within walking distance of Changshou Road Station on Metro Lines 7 and 13. Local restaurants, cafes, and convenience stores are scattered throughout the area. Even more remarkably, it's only a 3-minute walk from your office, truly realizing the ideal workflow of "working downstairs and relaxing at home." We understand that repeat stays mean higher expectations, so we will continue to optimize the quiet design of guest rooms, enhance the breakfast warming process, and improve the response speed of intelligent services, all to live up to your unwavering trust.
Anonymous User
Superior Double Room
Stayed in Apr 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Jun 2, 2026
The front desk staff were very helpful and promptly resolved any issues.
Original textTranslated by Google
Response from Property: 讀到您這句簡凈而有力的肯定,彷彿聽見茶具輕碰的微響,看見大堂B&O音響流淌出一段未署名的鋼琴曲——原來最動人的服務,從來不必聲張,衹在問題浮現的當下,悄然託住那一瞬的不安。全季相信,真正的專業不是完美無瑕,而是當變量出現時,仍保有沉靜應對的底氣與温度。您提到的‘及時’二字,背後是前台夥伴對流程的熟稔、對分寸的拿捏,更是對‘東方、適度、人文’這一理念的日常踐行。我們珍視這份被看見的信任,也將持續精進,讓每一次迴應,都如政和白茶般回甘自然,不刻意,卻難忘。
Guest User
Guestroom (2 Beds)
Stayed in Feb 2026
Business traveler
3 reviews
10/10
Outstanding
Posted on Mar 31, 2026
The hygiene is good and the service is thoughtful. It's also quite close to the subway, about a 5-minute walk. Very good overall. It would be even better if the breakfast options were a bit more varied or included some local specialties.
Original textTranslated by Google
Response from Property: Your satisfaction is the most precious tribute to the entire season. With a dedication to detail, we meticulously craft every stay. May our encounter in the future be as warm and gentle as our first meeting, weaving unique memories of tranquility and comfort just for you.
Anonymous User
Queen Room
Stayed in Feb 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Mar 21, 2026
This hotel is conveniently located, clean, and has a warm atmosphere. Mr. Nan, the handsome front desk staff, was incredibly detailed and patient. He efficiently helped me with my booking and check-in, and enthusiastically promoted Huazhu Club. His excellent service left a deep impression on me. During checkout, I happened to see a front desk staff training session, and the supervisor was also very warm and professional. The hotel's breakfast also satisfied me greatly; the food wasn't just diverse and nutritionally balanced, but even the aunties working there were kind and friendly. A hotel like this truly energized my entire day's itinerary.
Original textTranslated by Google
Response from Property: Morning light filters through the pine latticework, the aroma of tea lingers in the air like an unwritten poem; the moment you step into the lobby, the wind softens, the light gentles, and even time seems to slow down—for the so-called 'pleasant farewell' is not the end, but an echo quietly planted between hearts. The receptionist's smile is like a spring stream, quiet and soothing, yet deeply comforting; the room descriptions are as detailed as annotations in an ancient book,娓娓道来 (eloquently narrated) yet subtle; and the lobby, enveloped in gentle white space, is a silent love letter from Ji Hotel to the city. Ji Hotel wants to say: every moment you linger is a true testament to our Eastern philosophy of life; the slight upturn of your lips as you turn away is a cherished five-character quatrain.
Guest User
Queen Room
Stayed in Jan 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Feb 23, 2026
Great value for money, very affordable, and perfect for business travelers. The staff are all incredibly friendly and approachable. The breakfast was good too; today I had tofu pudding, milk, wontons, noodles, and cherry tomatoes – I wasn't even hungry after my 12:30 PM class! The member price is also quite reasonable. If you're coming to Shanghai for studies or work, I'd definitely recommend it. The photos were taken after I'd been staying for a while, so it's not exactly in its pristine state anymore, haha.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您入住全季長壽路店並給予高度的評價,酒店每一個部門都在不斷努力,要求更加精細、及時的服務每一位到店家人,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Mingqianshan
Superior Double Room
Stayed in Dec 2025
Business traveler
127 reviews
10/10
Outstanding
Posted on Jan 25, 2026
Facilities: There's a convenient parking lot, as shown in pictures 3 and 4. I didn't take photos of the room itself, but the bathroom has a separate wet and dry area, and there's a washing machine and dryer – super handy!
Cleanliness: Exceptionally clean and tidy. The housekeeping staff cleaned daily and always mopped the floors thoroughly – spotless every time!
Environment: Comfortable and cozy, and very convenient for getting around. Wuning Road Metro Station isn't far away.
Service: The front desk staff, both the young men and women, were very polite. If we needed anything, a quick phone call would get it delivered to our room very promptly – excellent service!
With such great service, I'll definitely choose to stay here again next time!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay at Ji Hotel Changshou Road Branch and for your high praise. Every department of the hotel is constantly striving to provide more meticulous and timely service to every guest. We are delighted to see your recognition of our work. With your trust in us, we will continue to improve and be ready to provide every guest with excellent service. We look forward to your next visit!
Anonymous User
Queen Room
Stayed in Dec 2025
Solo traveler
26 reviews
7.5/10
Posted on Jan 10, 2026
Staff was very helpful. Close walk to Line 13/14 which are not the main lines.
Room has smoke smell
Response from Property: Dear Guest, thank you for your stay and review. I sincerely apologize that I did not leave a lasting impression. Thank you for your feedback; we are always striving to improve and look forward to welcoming you again.
Guest User
Superior Double Room
Stayed in May 2026
Traveling with friends
11 reviews
3.0/10
Posted on Jun 27, 2026
This stay completely shattered all the good feelings and trust I've built up for Ji Hotel over the years. The hotel service was mediocre, which I could overlook, but the unbearable stench from the bathroom, coupled with a musty smell throughout the room, was truly disgusting. I specifically requested a quiet room when I booked, yet the room I was given was incredibly noisy all night, making it impossible to sleep. My friend and I ended up checking out before 6 AM and moving to another hotel. This was hands down the worst experience of our trip. I can't believe how a hotel like this can even be part of the Ji Hotel system; those high ratings on Ctrip must be fake. I strongly advise anyone visiting Shanghai to avoid this place.
Original textTranslated by Google
Response from Property: 尊客您好!十分抱歉未能給您帶來良好的入住體驗,酒店管理層十分重視您反映的情況,我們一定檢討自己做得不足的地方並積極改正,儘量達到您的滿意,歡迎監督!真誠期待您的再次光臨!
Guest User
Queen Room
Stayed in May 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jun 6, 2026
The location is fantastic, with a bus stop right outside and shared bikes available. It's also close to the subway station. The TV has screen mirroring which is great, and the front desk staff are incredibly friendly. Definitely recommend giving it a try!
Original textTranslated by Google
Response from Property: 晨光漫過鬆木格柵,茶香浮在空氣裏像一句未落筆的詩;您踏進大堂那一刻,風也輕了,光也柔了,連時間都悄悄放慢腳步——原來所謂‘愉快道別’,不是終點,而是心與心之間悄然種下的迴音。前台笑意如初春溪水,不喧不擾卻沁入心脾;房間介紹細緻如古籍批註,娓娓道來卻不着痕跡;而那方被留白温柔包裹的大堂,是全季寫給城市的一封靜默情書。小季想説:您駐足的每一刻,都是我們東方生活觀最真實的註腳;您轉身時嘴角微揚的弧度,是我們最珍視的五言絕句。
Guest User
Guestroom (2 Beds)
Stayed in May 2026
Business traveler
50 reviews
8.5/10
Very good
Posted on Jun 18, 2026
Spacious and good location. The breakfast is so nice. Near public transportation station
Response from Property: 您的滿意是全季最珍貴的贊禮。我們懷揣着對細節的執念,以匠心營造每一次居停的美好。願未來時光裏,我們的相遇如初見般温潤,用靜謐與舒適編織屬於您的獨特記憶。
Guest User
Superior Double Room
Stayed in Apr 2026
Business traveler
2 reviews
5.5/10
Posted on Jun 1, 2026
It’s horrible experience with the room : SMOKING ALLOWED WHOLE AREA!!!
The reception serve the local shanghai residents like a God, arrange rooms as the people request at the reception.
All the management in this hotel is horrible , the stuffs are all new and focus on small things which waste other guest waiting time no limited.
The location was ok but the hotel management is suck.
Response from Property: 尊敬的客人您好,感謝您選擇小季,我們很遺憾,此次入住未能達到您的期望。門店會及時進行整改,您的寬容和理解是對我們工作的鼓舞和支持。也希望您給小季一個機會,我們會改善我們的產品,為客人提供安靜舒適的環境是我們員工一直追求的目標。希望您下次入住時,提前告知小季,小季會為您安排安靜舒適的房間。入住期間如果有任何的問題,也可以第一時間致電小季,小季會及時為您處理。歡迎您再次光臨!祝您生活愉快!
cindyluna
Queen Room
Stayed in Mar 2026
Couple
4 reviews
8.5/10
Very good
Posted on Apr 5, 2026
The hotel feels a bit dated and is not as modern or tech-savvy compared to other hotels I’ve stayed in across China. The bed is comfortable, which made for a decent night’s rest, but do note that there is no fridge in the room.
It is located near Line 13/14, which is convenient for transport, though not the main lines for most tourist attractions. Overall, a reasonable stay with basic comfort but lacking some of the newer hotel features.
Response from Property: 尊敬的賓客您好,感謝您入住並給予點評,小季很是抱歉,小季沒有給您留下深刻的印象,小季感謝您的點評,我們從未停止前進的腳步,衹為在更好的時候遇見您,期待着您的再次入住