The third time staying in this hotel
One word difference
I am really speechless
Checking in the hotel
The normal process is to confirm the order number, pay the deposit, face recognition, confirm the room and then enter the room
This time there is an extra step. The hotel front desk told us that the payment for the room booked on Ctrip this time is the guarantee fee. OK, it’s a hassle
Playing in the hotel entertainment facilities in the afternoon
Buying puffs in the hotel when I was hungry
I found it was too cold when I returned to the room
I stopped my child from eating it immediately
Worried about getting a stomachache
I still felt incredible when I reported this problem to the hotel
It’s really speechless
I found that the air conditioner didn’t respond before taking a shower at night
The answer I called the hotel was that the hotel changed the air conditioner Adjust the system, so this happened.
I want to say that this is not the first time I stayed in your hotel. This is the third time. I am relatively familiar with the intelligent play of the hotel room compared to the first time guests. Alas, the hotel brought a heater.
The breakfast on the second day can only be said to be very sloppy.
Finally, I want to say that I still remember that when I first stayed in this hotel, a lady gave me fresh hot tea when I checked in at the front desk. It was a very heartwarming move. I want to ask if the boss has changed. The work style is really different from before. I suggest that the hotel should be trained well. Service attitude is really important. Alas, I will not stay here in the future. I would like to praise Ctrip’s customer service. I am very satisfied with the handling.
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