W Shanghai - The Bund

W Shanghai - The Bund Reviews

W Shanghai - The Bund

No. 66 Lvshun Road, Hongkou District, Shanghai, ChinaView hotel details
W Shanghai - The Bund
W Shanghai - The BundW Shanghai - The BundW Shanghai - The Bund
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Guest Reviews of W Shanghai - The Bund

9.1/10
Good
3009 reviews
Verified reviews
Location9.3
Amenities9.1
Service8.9
Cleanliness9.2
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All reviews(3009)
Positive reviews(2866)
Reviews with photos/video(1040)
Delicious breakfast(327)
Clean pool(174)
Great swimming pool(174)
Well designed(105)
Fantastic river view(69)
Perfect for honeymoons(26)
Negative reviews(143)
Guest User
Fabulous Bund View Room
Stayed in Jul 2026
Couple
2 reviews
10/10
Outstanding
Posted on Aug 5, 2026
Fabulous view, brilliant position at the north Bund, service is also great. We enjoyed our stay pretty much. Best recommendations.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Anonymous User
Cool Corner Room On The Bund
Stayed in Jul 2026
Family
26 reviews
10/10
Outstanding
Posted on Aug 4, 2026
The hotel staff were very friendly and helpful, and the breakfast selection was extensive. The hotel is conveniently located right above Bailan Plaza, offering a wide variety of dining options. It's also just a short walk down to the river, perfect for enjoying the breathtaking night views of the Huangpu River and the Bund – absolutely delightful.
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Response from Property: 十分感謝您近期入住上海外灘W酒店,感謝您對酒店的認可,很高興您體驗到了上海外灘W酒店的隨時隨需文化,我們希望有機會能再次見到您!
Fengyuzhongtouzailai
Spectacular Skylight Bund View King Room
Stayed in Jun 2026
Couple
5 reviews
10/10
Outstanding
Posted on Jul 30, 2026
A superbly located luxury hotel, perfect for young travelers. It blends youthfulness with luxury seamlessly. At night, you get direct panoramic views of the Bund. I stayed on the 30th floor this time.
Original textTranslated by Google
6/7
Response from Property: Thank you so much for your recent stay at W Shanghai on the Bund. We appreciate your positive feedback and are delighted that you experienced the W Shanghai on the Bund's "Anytime, Anywhere" culture. We hope to have the opportunity to see you again!
Guest User
Cool Corner Room On The Bund
Stayed in Jun 2026
Family
19 reviews
8.5/10
Very good
Posted on Jul 28, 2026
The view is great, and the hotel staff are very friendly! 👍 The pool is beautiful and perfect for families with kids. The hotel's afternoon tea also offers a lovely view of the three major landmarks. 😌
Original textTranslated by Google
Response from Property: Thank you so much for your recent stay at W Shanghai on the Bund. We appreciate your positive feedback and are delighted that you experienced the W Shanghai on the Bund's "Anytime, Anywhere" culture. We hope to see you again sometime!
sainany
Mega Room On The Bund
Stayed in Jun 2026
Traveling with friends
14 reviews
10/10
Outstanding
Posted on Jul 27, 2026
The river view is absolutely stunning, with large windows directly overlooking the Huangpu River – a top-notch view! There's a huge 3-meter bed, and a long sofa chair by the window that could easily sleep two more people. This room would be super comfortable for a family trip. Both the shower and bathtub in the bathroom are great, with excellent water pressure. The staff were all very warm and helpful, and everything was just perfect. I'll definitely be back!
Original textTranslated by Google
Response from Property: Thank you so much for your recent stay at W Shanghai on the Bund. We appreciate your positive feedback and are delighted that you experienced the W Shanghai on the Bund's "Anytime, Anywhere" culture. We hope to see you again sometime!
HY 75015
Spectacular Bund View Twin Room
Stayed in Jun 2026
Family
15 reviews
10/10
Outstanding
Posted on Jul 26, 2026
This was my second stay at the W Hotel within three months, and once again, I was thoroughly impressed. The front desk kindly arranged a high-floor room, and the view from the window was absolutely captivating. From the concierge to the buffet restaurant and the swimming pool, all the staff were incredibly friendly, and the service was attentive and meticulous. Both stays have been very satisfying, and I highly recommend it.
Original textTranslated by Google
Response from Property: 十分感謝您近期入住上海外灘W酒店,感謝您對酒店的認可,很高興您體驗到了上海外灘W酒店的隨時隨需文化,我們希望有機會能再次見到您!
Guest User
Spectacular Bund View Twin Room
Stayed in Jun 2026
Family
3 reviews
10/10
Outstanding
Posted on Jul 21, 2026
W hotel- The bund was soooo fantastic and amazing. Nice location and I could see the amazing view from the 'Marvelous View room'. Also hotel staffs are so kind and supportive and soooo sweet. I loved the service from Ms. Jia and Fiona. Thank you for the warm welcome. See you again soon, W hotel.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Beilingfei
Spectacular Bund View Twin Room
Stayed in Jun 2026
Family
28 reviews
10/10
Outstanding
Posted on Jul 20, 2026
The location is fantastic. Both the indoor and outdoor pools are great, although the outdoor one can get a bit too sunny. The service was decent, but it felt understaffed during peak hours. We were on the 8th floor, and while the view was good, directly facing the Oriental Pearl Tower, I wish we could have been a bit higher.
Original textTranslated by Google
Response from Property: Thank you so much for your recent stay at W Shanghai on the Bund. We appreciate your positive feedback and are delighted that you experienced the W Shanghai on the Bund's "Anytime, Anywhere" culture. We hope to see you again sometime!
Guest User
Wonderful King Room
Stayed in Jun 2026
Business traveler
12 reviews
10/10
Outstanding
Posted on Jul 19, 2026
Didn't expect to be so touched by a hotel stay! The front desk service was incredibly thoughtful, and the hotel's location is fantastic – right next to a night market and commercial area, perfect for an evening stroll and some delicious food. This kind of warm, personal service is really rare; it felt like being looked after by a friend. I definitely have to come back next time!
Original textTranslated by Google
Response from Property: Thank you so much for your recent stay at W Shanghai on the Bund. We appreciate your positive feedback and are delighted that you experienced the W Shanghai on the Bund's "Anytime, Anywhere" culture. We hope to see you again sometime!
Guest User
Fabulous Bund View Room
Stayed in Jun 2026
Solo traveler
47 reviews
10/10
Outstanding
Posted on Jul 16, 2026
Hands down the best hotel in Shanghai for views. The service was also very attentive, though personally, I found the breakfast just okay.
Original textTranslated by Google
Response from Property: 十分感謝您近期入住上海外灘W酒店,感謝您對酒店的認可,很高興您體驗到了上海外灘W酒店的隨時隨需文化。傑出的賓客體驗是我們的品牌基石,您的反饋將幫助我們不斷進步,再次感謝您提供的寶貴意見!
Guest User
Cool Corner Room On The Bund
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Jul 14, 2026
We’ve been staying in the Cool corner room 3 of us with my 8yo son for three nights. Room was perfect, design was exciting, the extravagant room/bathroom combination is stunning. Breakfast was offering 5star quality options for kids as well. No better place to take photos about Shanghai skyscrapers and the Bund. We understand the outdoor pool closes early as it’s just next to the bar, but it was difficult to explain to my son ;-) Easy transportation, DiDi or metro just right at the door, also there are many options for dinner in the hotel or nearby.
Response from Property: Thank you for your recent stay at W Shanghai - The Bund. An outstanding guest experience is the cornerstone of our brand and your feedback will help us continue to improve. Thank you again for your valuable input!
The Travel Bug
Marvelous Oversize King Room
Stayed in Jun 2026
Family
15 reviews
10/10
Outstanding
Posted on Jul 13, 2026
We had a wonderful stay at W Shanghai – The Bund and would definitely choose to stay here again. The hotel is stylish, very clean, and the facilities are excellent. The staff were friendly, welcoming, and always happy to help. We really appreciated that they accommodated a late check-out after our flight was delayed, which made the end of our trip much less stressful. The breakfast buffet had a fantastic selection of both Western and Chinese dishes, with plenty of variety each morning. We also enjoyed spending time at the outdoor pool and fitness centre, both of which were well maintained. One of the highlights was the outdoor bar area overlooking the Bund – it’s a beautiful place to relax in the evening with amazing views of the Shanghai skyline. The location is excellent and within walking distance of the Bund, making it easy to explore the area on foot. Overall, we had a very pleasant experience and would highly recommend W Shanghai – The Bund to anyone visiting Shanghai. It offers great service, excellent facilities, and an unforgettable view.
6/7
Response from Property: Thank you for your recent stay at W Shanghai - The Bund. An outstanding guest experience is the cornerstone of our brand and your feedback will help us continue to improve. Thank you again for your valuable input!
Anonymous User
Wonderful King Room
Stayed in Jun 2026
Traveling with friends
51 reviews
10/10
Outstanding
Posted on Jul 7, 2026
Extremely satisfied with this beloved hotel! I stayed at the Peace Hotel the day before, and in comparison, the W Hotel is definitely more suited for a slightly younger crowd. The room views are absolutely fantastic, and the breakfast is also better than at the Peace Hotel. I'll definitely stay here again next time. I've already recommended it to a friend who's coming to Shanghai in mid-July.
Original textTranslated by Google
Response from Property: Thank you so much for your recent stay at W Shanghai on the Bund. We appreciate your positive feedback and are delighted that you experienced the W Shanghai on the Bund's "Anytime, Anywhere" culture. We hope to have the opportunity to see you again!
Anonymous User
Spectacular Bund View King Room
Stayed in May 2026
Couple
16 reviews
6.2/10
Posted on Jul 19, 2026
Aside from the excellent location and views, the W Shanghai doesn't feel like a luxury hotel. Turndown service was perfunctory, and the facilities and amenities were very average. If this price only buys you a view, then it's not good value for money at all. There are many luxury hotels in Shanghai with great service and amenities, and equally good views. The W really needs to improve on this. I don't recommend it; it's completely overpriced.
Original textTranslated by Google
Response from Property: Thank you so much for your recent stay at W Shanghai, The Bund. We appreciate your positive feedback and are delighted that you experienced the W Shanghai, The Bund's "Anytime, Anywhere" culture. Exceptional guest experiences are the cornerstone of our brand, and your feedback helps us continuously improve. Thank you again for your valuable suggestions!
Yuri!16
Cool Corner Room On The Bund
Stayed in May 2026
Couple
16 reviews
9.2/10
Great
Posted on Jun 29, 2026
The front desk informed us that the room type we initially booked didn't include the 'three-piece' amenities (toiletries/bedding set), so we upgraded to a Signature Room at an additional cost. Overall, the hotel environment is quite good, and breakfast is also decent. The service attitude is excellent. The only downside is that everything in the minibar is chargeable, which feels a bit petty for a hotel of this caliber.
Original textTranslated by Google
Response from Property: Thank you so much for your recent stay at W Shanghai, The Bund. We appreciate your positive feedback and are delighted that you experienced the W Shanghai, The Bund's "Anytime, Anywhere" culture. Exceptional guest experiences are the cornerstone of our brand, and your feedback helps us continuously improve. Thank you again for your valuable suggestions!