Cordis Shanghai Hongqiao

Cordis Shanghai Hongqiao Reviews

Cordis Shanghai Hongqiao

No. 333 Shenhong Road, Minhang District, Shanghai, ChinaView hotel details
Cordis Shanghai Hongqiao
Cordis Shanghai HongqiaoCordis Shanghai HongqiaoCordis Shanghai Hongqiao
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Guest Reviews of Cordis Shanghai Hongqiao

9.4/10
Outstanding
6141 review
Verified reviews
Location9.5
Amenities9.4
Service9.3
Cleanliness9.5
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All reviews(6141)
Positive reviews(6007)
Reviews with photos/video(749)
Easy to get around(905)
Convenient location(584)
Close to train station(518)
Perfect for business trips(249)
Delicious breakfast(234)
Friendly front desk staff(216)
Clean pool(62)
Great swimming pool(62)
Negative reviews(134)
Youyujunjun
Superior Queen Room
Stayed in Dec 2025
Solo traveler
15 review
10/10
Outstanding
Posted on Jan 23, 2026
The location is fantastic, right near Hongqiao Railway Station. It's about a ten-minute walk from the exit towards Hongqiao Business District. I'm so grateful they upgraded me to a suite; the room layout was very comfortable. The service was also very responsive, and they didn't rush me to check out even after 12 PM, which was great. If I get the chance, I'll definitely stay here again!
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appleASgravity
Superior 2-bed Room
Stayed in Dec 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 21, 2026
The hotel is bery very near SHA Hongqiao airport, railway station and subway just by 5-10 mins walk, and also It’s around with department stores. The room is very cozy and quiet, not get any smokes scents. Bed is more comfortable. We wll recommend for others, and wll be back again next time.
Response from Property: Dear Guest,Thank you so much for your wonderful review of Cordis, Shanghai Hongqiao. We are delighted to hear that our convenient location near the airport, railway station, subway, and department stores made your stay easy and enjoyable. It’s great to know that you found your room cozy, quiet, and free from any smoke scents, and that the bed provided you with a comfortable rest. Your comfort and satisfaction are very important to us.We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Shanghai. Safe travels until then!Warm regards, Cordis, Shanghai Hongqiao Team
M604822****
Superior Queen Room
Stayed in Dec 2025
Business traveler
5 review
8.0/10
Very good
Posted on Jan 20, 2026
Great location, excellent service, and a lovely environment. However, the invoice header was incorrect. Please send a new one to my email address.
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Response from Property: Dear Guest, Thank you for choosing Cordis Shanghai Hongqiao Hotel and for your positive feedback. We sincerely apologize for the incorrect invoice header. Please rest assured that we have forwarded your feedback to the relevant department. Please contact Ctrip customer service or call the hotel, and we will reissue the correct invoice for you and send it to your email address as soon as possible. Please feel free to contact us if you have any other needs. We look forward to your next visit! Wishing you a pleasant stay!
_WeChat260582****
Superior Queen Room
Stayed in Dec 2025
Family
6 review
10/10
Outstanding
Posted on Jan 9, 2026
This is exactly what a high-end hotel should be like, everything was excellent! The front desk lady was very nice, the room was amazing, and the breakfast was delicious! Usually, I don't like hotel breakfasts, but this one was genuinely good. I'll definitely be back!
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Response from Property: Thank you so much for your high praise of Cordis Shanghai Hongqiao Hotel! We are delighted to hear that you enjoyed our room and breakfast, especially the breakfast; it is truly our honor. The receptionist is also very happy with your compliment. We look forward to your next visit and will continue to strive to provide you with even better service and experience! Have a wonderful day!
Dave267
Superior Queen Room
Stayed in Dec 2025
Business traveler
50 review
10/10
Outstanding
Posted on Jan 12, 2026
very nice hotel comfortable and well designed modern with super location. directly connected to subway and train station,short distance to Hongqiao airport . many shops abd restaurants just walking around with several good choices and excellent variety . room is large and modern .good shower . ok the gym .
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Cordis, Shanghai Hongqiao. We are delighted to hear that you found our hotel comfortable, modern, and well-designed, and that our location was convenient for your travels. Being directly connected to the subway and train station, as well as close to Hongqiao airport, truly offers great ease of access, and we’re glad you appreciated that.It’s wonderful to know you enjoyed the variety of shops and restaurants nearby, and that the room’s spaciousness and modern amenities, including the shower, met your expectations. We also appreciate your feedback regarding the gym. Your comments help us identify areas where we can improve to better serve our guests.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards, Cordis, Shanghai Hongqiao Team
lexus288
Superior Queen Room
Stayed in Dec 2025
Business traveler
11 review
10/10
Outstanding
Posted on Jan 5, 2026
Excellent and very comfortable, with a rich breakfast. It's clean and tidy, and the service attitude is quite important. Guest satisfaction is decent, the front desk is very welcoming, and they offer free parking and late check-out.
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Response from Property: 感謝您選擇上海虹橋康得思酒店並分享您的入住體驗!很高興聽到您對我們的舒適環境、豐盛早餐和整潔衞生感到滿意。我們也非常重視服務質量,感謝您對前台熱情服務的肯定。免費停車和延遲退房服務旨在為您提供更多便利,期待您下次光臨,再次為您帶來愉快的入住體驗!
M251948****
Superior Queen Room
Stayed in Nov 2025
Couple
1 review
10/10
Outstanding
Posted on Jan 1, 2026
The location of Cordis Shanghai Hongqiao is absolutely fantastic. It's within walking distance to Hongqiao Transportation Hub, and there are plenty of restaurants and shopping malls nearby. The turndown service was a thoughtful touch, and the live cooking stations at breakfast were amazing. It's perfect for a layover or a longer stay.
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Response from Property: Thank you so much for your high praise of Cordis Shanghai Hongqiao Hotel! We are delighted that you appreciated the hotel's convenient location and the abundant dining and shopping options nearby. We are also very pleased that the turndown service and freshly prepared breakfast made your stay even more comfortable and enjoyable. We look forward to seeing you again and wish you a pleasant trip!
Genggeng
Deluxe Queen Room
Stayed in Nov 2025
Business traveler
5 review
6.0/10
Posted on Dec 30, 2025
Chaotic management and incredibly unprofessional, with frequent basic errors. They even messed up my room type reservation. I tried calling the service center, but the 'service center' button on the phone was just for show and didn't work. I had to use an external line to reach them. To my surprise, they told me that a 1.8-meter king-size bed referred to the *length* of the bed (because the 1.8-meter king-size room I booked was given to me as a 1.6-meter room). I asked, 'So what about a 1.6-meter bed? Do you even have beds that are 1.6 meters long?' Only then was I transferred to the front desk, and they eventually corrected it. When I ordered takeout and wanted the robot to deliver it to my room, I found out this large hotel only has two robots, and I'd have to wait 40 minutes. Seriously, that's longer than it takes for the takeout to arrive at the hotel! So I just went down to get it myself. At checkout, the front desk actually asked me to pay for the room again, claiming that what I paid on Ctrip was just a deposit. I had to pull out my phone and show them the order, proving I had already paid for the room, before they finally let me go. What a complete mess!
Original textTranslated by Google
Response from Property: Thank you for choosing Cordis Shanghai Hongqiao Hotel and sharing your stay experience. We apologize that the hotel's service did not leave you with a satisfactory impression, especially the unprofessional switchboard response. We will seriously reflect on this and strengthen the service attitude training of our staff to ensure that every guest feels warm and professional. We look forward to a more satisfactory service experience on your next visit. We wish you a pleasant stay!
Guest User
Superior 2-bed Room
Stayed in Nov 2025
Family
8 review
10/10
Outstanding
Posted on Dec 28, 2025
it’s so close to Hongqiao railway station and subway station. Very convenient for my travel around Shanghai by subway and to other cities in china by High speed train. Staff are friendly and very helpful. Would recommend it to my friends if they want to visit Shanghai
Response from Property: Dear Guest,Thank you so much for your wonderful review of Cordis, Shanghai Hongqiao. We’re delighted to hear that our convenient location near Hongqiao Railway Station and the subway made your travel around Shanghai and to other cities in China so easy. It’s great to know that our friendly and helpful staff contributed positively to your stay.Your recommendation means a lot to us, and we look forward to welcoming you and your friends back whenever you visit Shanghai again.Warm regards, Cordis, Shanghai Hongqiao Team
Jia-Chen
Superior 2-bed Room
Stayed in Nov 2025
Family
16 review
9.5/10
Amazing
Posted on Dec 25, 2025
The entire hotel environment is very comfortable and clean, located in the bustling Hongqiao area. Downstairs is Tianjie, offering great food and shopping, and it's also very close to Hongqiao Station. Parking is convenient, and the breakfast is rich and delicious. My only wish is for the hotel to improve staff communication regarding their duties, and I hope they'll also enhance the in-room amenities!
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Response from Property: Dear Guest, thank you for choosing Cordis Shanghai Hongqiao and for sharing your valuable feedback. We are delighted that you enjoyed the hotel's ambiance, location, and breakfast. We have carefully considered your suggestions regarding service information and hotel amenities and will continue to improve to provide a better experience for you and other guests. We look forward to your next visit! Have a wonderful time!
Christynaicha
Superior 2-bed Room
Stayed in Nov 2025
Family
43 review
10/10
Outstanding
Posted on Dec 22, 2025
Perfect for early flights or trains. I got a free room upgrade and complimentary breakfast. The service was absolutely excellent.
Original textTranslated by Google
Response from Property: Thank you for choosing Cordis Shanghai Hongqiao Hotel and sharing your stay experience! We are delighted to hear that you were satisfied with the room upgrade and complimentary breakfast, and we appreciate your positive feedback on our service. We look forward to your next visit and will continue to strive to provide you with even better service. Have a pleasant trip!
Qingkongzhiyin
Superior 2-bed Room
Stayed in Nov 2025
Family
45 review
10/10
Outstanding
Posted on Dec 21, 2025
This hotel was surprisingly amazing! For the price, I expected just a budget hotel, but it felt like a luxury, star-rated establishment. The location is truly unbeatable. I booked here to catch an early 6 AM train from Hongqiao Station, and the location couldn't be better. You just turn right out of the hotel, go up the skybridge, and in 5-8 minutes you're directly at the station entrance. It was incredibly convenient and time-saving. I arrived by taxi around 11 PM after watching a show, and they upgraded our room – it was huge! There was also a fantastic bathtub, which my child and I immediately used. It was such a great way to relieve stress. My only note is that the hotel doesn't provide disposable bathtub liners, so you'd need to bring your own. The room design is very well thought out. The coffee capsules tasted excellent; drinking one in the morning was really refreshing and kept me alert for my journey. The hotel's decor is very comfortable and quite luxurious. They have a swimming pool and an executive lounge, which I didn't get to experience this time. There's also a cool dice game that tells you about the hotel's special activities! The service was efficient; no pushing for good reviews or unnecessary chatter, check-in was very fast. The shower was truly wonderful – great water pressure and heat, and the mint-scented toiletries smelled lovely.
Original textTranslated by Google
Response from Property: Thank you so much for choosing Cordis Shanghai Hongqiao and sharing such a detailed stay experience! We are delighted that our location and convenient transportation made your trip so easy. We are also very pleased to upgrade your room and allow you and your children to enjoy a relaxing bath time. We will carefully consider your suggestion regarding the disposable bath linens and strive to provide even better service to our guests. Thank you for your appreciation of the room design, coffee capsules, toiletries, and overall décor; your affirmation is our motivation to continuously improve. We look forward to your next opportunity to experience our swimming pool and executive lounge. Thank you again for your support, and we wish you a pleasant journey!
E0665****
Superior Queen Room
Stayed in Nov 2025
Solo traveler
10 review
9.0/10
Great
Posted on Jan 10, 2026
Breakfast was decent, but the staff service was generally subpar, nothing to write home about. I guess it's because people just pass through this hotel near the airport, so there's not much emphasis on service. There was no comb in the room, and I couldn't be bothered to contact the front desk. After arriving at Hongqiao Airport late at night, I followed the navigation and walked an incredibly long way to finally reach the hotel.
Original textTranslated by Google
Response from Property: 非常感謝您選擇上海虹橋康得思酒店並分享寶貴意見。很抱歉給您帶來了不便,尤其是房間內未備梳子和工作人員服務未達預期,我們會立即反饋並改進。關於酒店位置導航問題,我們也會加強指引,確保您今後能更方便快捷地到達。希望未來還能有機會為您提供更優質的服務,祝您旅途愉快!
Guest User
Superior 2-bed Room
Stayed in Nov 2025
Family
8 review
10/10
Outstanding
Posted on Jan 10, 2026
We booked Superior 2-bed Room · 1 Room at Cordis Shanghai Hongqiao for 3 nights. Cordis Shanghai Hongqiao is only 5 minutes from Shanghai Hongqiao Railway Station and is opposite to Hongqiao Tiandi 虹桥天地mall. It is convenient to find good food at Hongqiao Tiandi 虹桥天地mall. Moreover, room we saw from Trip.com is exactly to the reality. If we come back to Shanghai again. We definitely stay at Cordis Shanghai Hongqiao.
Response from Property: Dear Guest,Thank you so much for choosing Cordis, Shanghai Hongqiao for your recent stay and for sharing such a wonderful review. We are delighted to hear that our convenient location near Shanghai Hongqiao Railway Station and opposite Hongqiao Tiandi Mall made your visit enjoyable and that you found plenty of great dining options nearby.It’s also fantastic to know that the Superior 2-bed room you booked met your expectations and matched the photos you saw on Trip.com. We strive to provide an authentic and comfortable experience for all our guests, and your feedback reassures us that we are on the right track.We truly appreciate your kind words and look forward to welcoming you back to Cordis, Shanghai Hongqiao whenever your travels bring you to Shanghai again. Safe travels until then!Warm regards, Cordis, Shanghai Hongqiao Team
_shb519498818705****
Superior Queen Room
Stayed in Nov 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on Dec 22, 2025
The hotel facilities are great, well-equipped, and conveniently located with a shopping center right downstairs.
Original textTranslated by Google
Response from Property: 感謝您選擇上海虹橋康得思酒店並分享您的寶貴評價!很高興知道您對我們的設施和配套感到滿意,交通便利和樓下的商業中心也為您的出行和購物帶來了方便。期待您的再次光臨,祝您生活愉快!