The Bund Puyan Hotel, Shanghai

The Bund Puyan Hotel, Shanghai Reviews

The Bund Puyan Hotel, Shanghai

No. 398 Beijing East Road, Huangpu District, Shanghai, ChinaView hotel details
The Bund Puyan Hotel, Shanghai
The Bund Puyan Hotel, ShanghaiThe Bund Puyan Hotel, ShanghaiThe Bund Puyan Hotel, Shanghai
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Guest Reviews of The Bund Puyan Hotel, Shanghai

9.4/10
Outstanding
16718 reviews
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(16718)
Positive reviews(16454)
Reviews with photos/video(2785)
Friendly front desk staff(604)
Loved the night views(589)
Close to metro(386)
Perfect for kids(357)
Luggage delivery service(213)
Has facilities for children(177)
Family activities available(161)
Nice bathtub(150)
Negative reviews(264)
Guest User
Guestroom - River-View (Double bed)
Stayed in Sep 2026
Family
1 reviews
10/10
Outstanding
Posted on Oct 7, 2026
I had a wonderful day here. The hotel enjoys the fantastic location and room is comfortable to living the night view from the room is is nice. You can see the orange pirate tower one River and the three landmark Sky scribe quavers in the staff are friendly and provide great service. I really enjoying this trip and old highly recommend this hotel to anyone visit in Shanghai.
Bart Zhang
Pink And Blue Cloud Slide House
Stayed in Sep 2026
Family
1 reviews
10/10
Outstanding
Posted on Oct 5, 2026
The Bund Puyan is a one-of-a-kind stay for families. The family rooms were fantastic, and service was top notch! Our children, 5 and 2, enjoyed the thoughtfully prepared Pink & Blue Slide room with age-appropriate toys and camping tent, and the slide was definitely a hit with both children! We appreciated the well-designed and open layout of the two-story loft, with one bed and bathroom combo per floor. My wife's mother met our children for the first time this weekend and spent plenty of quality time with both kids. The Bund Puyan truly is a hidden gem for families with young children! We definitely plan on coming back for our next stay in Shanghai!
Response from Property: 尊敬的賓客,非常感謝您如此走心詳盡的點評,很高興我們的家庭主題房能夠成全您一家人温馨美好的相聚時光。看到5歲與2歲的小朋友,沉浸在粉藍滑梯主題房裡,對着滑梯盡情玩耍,喜愛房間準備的童趣玩具與露營帳篷,我們由衷感到開心。兩層閣樓式的房型,雙層獨立卧室搭配雙衞的佈局,就是希望給多孩家庭、祖孫同行的出行,帶來寬鬆自在的居住體驗,讓大人休息、小童玩樂互不打擾。聽聞此次外婆與小朋友愉快相聚,度過一段珍貴的週末時光,我們也倍感温暖。很高興酒店成為您家庭出遊的理想之選,也感恩您對我們服務的認可。我們會把這份温暖的好評分享給客房團隊,持續維護主題房的玩具、帳篷、滑梯等設施,把親子細節做得更加完善。萬分期待您全家再次蒞臨上海,回到我們酒店,陪伴小朋友繼續歡樂玩耍,祝您闔家幸福,喜樂安康!
Guest User
Guestroom - City-View (Double Bed)
Stayed in Aug 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on Oct 1, 2026
I really enjoyed my stay at this hotel. It has an excellent location, which made my trip around Shanghai very convenient. My room was comfortable and well kept, fully meeting my expectations. The best part was the amazing view from the window.l could see the Huangpu River, the Bund and the Oriental Pearl Tower clearly. Watching the beautiful city scenery was such a lovely experience every day. All the hotel staff provided great service with friendly attitudes.They were polite and ready to assist whenever I needed something. Everything went smoothly during my check-in and check-out. This hotel is a wonderful choice for visitors who want to admire Shanghai's iconic riverside landmarks. I would love to stay here again on my next visit to Shanghai and highly recommend it to other travellers.
Response from Property: Thank you very much for your detailed and warm review. We are delighted that you had such a wonderful stay with us.Our prime location brings great convenience to your trip in Shanghai. We are pleased that your comfortable and tidy room met all your expectations. It is such a delight that you could enjoy the fantastic views of Huangpu River, the Bund and the Oriental Pearl Tower every day from your window.We highly appreciate your kind words for all our staff. Our team is always ready to offer thoughtful and polite service whenever guests need help, to ensure smooth check‑in and check‑out experience. This is truly an ideal pick for travellers who wish to admire Shanghai’s iconic riverside scenery.We look forward to welcoming you back on your next visit to Shanghai, and thank you for recommending our hotel to other travellers. Wish you all the best.
Guest User
Guestroom - River-View (Double bed)
Stayed in Aug 2026
Couple
1 reviews
10/10
Outstanding
Posted on Oct 1, 2026
The hotel's location is super convenient for getting anywhere. We stayed in a river view king room and could see the Oriental Pearl Tower and the Huangpu River. The room was clean and tidy, and the facilities were very new. We could store our luggage for free downstairs. Shanghai is a beautiful city, and I'll definitely stay here again! 👌🏻
Original textTranslated by Google
Response from Property: Thank you so much for your thoughtful review! 👌🏻 We are delighted that the hotel's excellent location makes your trip to Shanghai so easy and convenient. The River View King Room offers breathtaking views of the Huangpu River and the Oriental Pearl Tower, and we are honored that you appreciated its cleanliness and modern facilities. We also hope that the complimentary luggage storage service downstairs will make your trip much easier. Shanghai is a city worth visiting again and again, and we sincerely hope you will choose our hotel again on your next trip. Wishing you all the best!
Guest User
Standard Double Room
Stayed in Aug 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Sep 29, 2026
The hotel has an amazing location. It is a 5-minute walk to the bustling Nanjing Road Pedestrian Street. Metro Lines 2 and 10 nearby provide convenient trips to railway stations and the airport. You can also take the subway to Yu Garden and Lujiazui. The room offers fantastic night views of the [Heart][Heart][Heart]Huangpu River, the Oriental Pearl Tower and the spectacular skyline of Lujiazui Financial District.
Response from Property: 非常感謝您的精彩點評,由衷高興酒店的區位與景觀給您留下了深刻印象。酒店得天獨厚的地理位置,步行僅5分鐘便能抵達繁華熱鬧的南京路步行街,地鐵2號線與10號線近在咫尺,無論是前往火車站、機場,或是搭乘地鐵打卡豫園、陸家嘴等知名景點,都十分高效便捷,能為您的旅途省去不少通勤的煩惱。入住客房便可以將黃浦江、東方明珠以及陸家嘴金融區恢弘璀璨的夜景盡收眼底,感受上海獨有的都市繁華夜色,也是很多賓客選擇我們的重要原因。我們會持續維護客房觀景體驗,堅守服務品質,讓每一位住客都能擁有舒心的旅居感受。期待您再次蒞臨上海,再來欣賞這般動人的城市夜景,祝您一切如意!前廳部經理 Shirley Yu
Guest User
Standard Double Room
Stayed in Aug 2026
Couple
4 reviews
10/10
Outstanding
Posted on Oct 2, 2026
The location of the hotel is very good. It’s very convenient to go anywhere and you can help to sort your luggage downstairs. The overall certification is worth recommending.👌
Response from Property: 尊敬的客人,您好!感謝您對上海外灘璞硯酒店的認可與推薦。得知您認為酒店地理位置十分便利、前往各處都較為省時,同時也體驗到樓下行李寄存服務帶來的便利,我們深感欣慰。我們將持續關注每一位賓客的實際需求,用更周到細緻的服務提升您的入住體驗。期待您再次光臨上海外灘璞硯酒店,繼續為旅途增添舒適與安心。
a9303837
Guestroom - River-View (Double bed)
Stayed in Aug 2026
Family
7 reviews
10/10
Outstanding
Posted on Sep 28, 2026
Dispense Riverview King room is fantastic. The Hotel enjoys an excellent location milly 300 m from Manning Rd., Eva Street the night of view from the room. It’s journey freestyle service 🩷🩷laundry room and Jim are available for guest. I had a pleasant stay here the room and the view is really impressed me I would highly recommend this hotel to travelers visiting Shanghai🩵🩵💙
Response from Property: 非常感謝您的真誠好評,很高興河景大床房給您留下了深刻美好的入住回憶。酒店區位條件十分出眾,周邊商圈出行便捷,非常適合來上海旅行的賓客。住在河景大床房內,靜靜欣賞夜幕降臨之後絢爛迷人的城市夜景,也是很多住客格外喜愛的體驗。酒店配置的自助洗衣房,能夠很好解決長途出行的洗衣需求,配套的便利店也方便賓客隨時購置所需物品,盡力為旅途提供更多便利。看到您在這裏度過一段愉快的時光,我們全體同事都備受鼓舞。我們會持續維護客房狀態,悉心保養各類配套設施,把服務細節持續做好。十分感謝您願意把酒店推薦給更多來上海遊玩的旅客,由衷期盼您下次到訪上海,能夠再次選擇我們,祝您旅途順遂!
Guest User
Guestroom - City-View (Double Bed)
Stayed in Aug 2026
Other
6 reviews
10/10
Outstanding
Posted on Sep 28, 2026
This 180-degree curved city view king room is amazing. The hotel boasts an excellent location, merely 300 meters away from Nanjing Road Pedestrian Street. It offers convenient free self-service laundry room and gym for guests. I really love the wide view brought by the curved window. [Heart][Heart][Heart]The stay here is comfortable and hassle-free, and I would love to recommend this hotel to travellers visiting Shanghai.
Response from Property: 非常感謝您飽含喜愛的好評❤️❤️❤️,很高興180度弧形城市景觀大床房能夠帶給您如此出彩的入住體驗。酒店距離南京路步行街僅300米,優越的地理位置,讓來滬觀光遊玩出行十分便捷。房間標誌性的弧形大窗,帶來開闊無遮擋的視野,將上海繁華的城市風光盡數攬入眼底,也是這款房型獨有的亮點。免費的自助洗衣房與健身房,專門為出行旅客準備,兼顧旅途生活所需,希望可以給大家的行程增添更多舒適與便利。能夠收穫您的認可與推薦,是對我們全體團隊莫大的鼓勵。我們會持續做好客房維護,定期檢查保養各項配套設施,堅守服務品質,珍惜每一位賓客的入住感受。由衷期待您下一次上海之行再次蒞臨,祝您萬事順心!
Guest User
Pink Islet Children's Exploration Pavilion
Stayed in Aug 2026
Family
3 reviews
10/10
Outstanding
Posted on Sep 30, 2026
We stayed in the Pink Island Kids Explorer Room on this trip, and this themed room with an indoor slide was the highlight of our family getaway. The moment our kid stepped into the room, they were immediately attracted by the slide and couldn’t wait to play on it. They ran back and forth and slid over and over again, having so much fun during the whole stay. It was such a lovely surprise to see how delighted our child was with this special room design. The hotel boasts an excellent location. It is conveniently situated, making it easy for us to explore surrounding attractions, restaurants and shopping areas. We had no trouble arranging our daily trips. The whole experience was really pleasant for our family. This room is highly recommended for families travelling with young children. The fun slide keeps kids entertained inside the room, and we do not need to rush to find extra amusement spots elsewhere. The great location adds more convenience to our family trip. If you are planning a family [Heart][Heart][Heart]vacation, this hotel and the Pink Island Kids Explorer Room are fantastic choices for a joyful and relaxing stay.
Response from Property: Thank you very much for your detailed and heart‑warming review ❤️❤️❤️.We are thrilled that the Pink Island Kids Explorer Room with the indoor slide became the biggest highlight of your family getaway. It brings us immense joy to know your child was instantly fascinated by the slide, enjoying endless fun running and sliding throughout your stay. Nothing makes our team happier than witnessing the big smile on little guests’ faces brought by our themed room design.Our hotel enjoys a prime location, granting easy access to nearby scenic spots, dining venues and shopping districts, which helps make your daily outings smooth and hassle‑free. It is our goal to deliver a pleasant and stress‑free accommodation experience for every travelling family.We truly appreciate your high recommendation for families with young children. The themed room is specially designed to keep kids happily occupied right in the room, so families can enjoy laid‑back downtime without hurrying off to look for additional entertainment.We sincerely hope to welcome your whole family back on your next visit to Shanghai, for more wonderful moments in our kid‑friendly themed rooms.Shirley Yu, Front Office Manager
Leonardo Tambellini
Guestroom - City-View (Double Bed)
Stayed in Aug 2026
Couple
2 reviews
10/10
Outstanding
Posted on Sep 28, 2026
I stayed in the 180-degree curved city view king room. The hotel enjoys a prime location, just 300 meters from Nanjing East Road Pedestrian Street. Free self-service laundry room and gym are available for guests. The wide curved window brings a great city view. It is very convenient for sightseeing. I had a pleasant stay here and would highly [Heart][Heart][Heart]recommend this hotel to visitors to Shanghai.
Response from Property: 非常感謝您的細緻好評,很高興180度弧形城市景觀大床房能夠帶給您如此難忘的入住體驗。酒店距離南京東路步行街僅300米,得天獨厚的區位優勢,非常適合來滬觀光的旅客,出行打卡各大景點省時又省力。房間獨特的寬大弧形落地窗,把上海繁華的城市風光盡數收納,足不出户便能欣賞都市盛景,也是這款房型獨有的魅力。同時酒店配備的免費自助洗衣房與健身房,希望可以為長途旅行的您,帶來更多生活上的便利,遊玩之餘也能夠適度放鬆。看到您在這裏度過一段愉快的旅程,我們全體工作人員都倍感鼓舞。我們會持續維護客房設施,堅守客房清潔品質,用心做好每一項配套服務。十分感謝您願意把酒店推薦給更多前來上海的遊客,我們由衷期盼您的再次歸來,期待再次與您相遇,祝您萬事順遂!
Guest User
Guestroom - River-View (Double bed)
Stayed in Aug 2026
Family
6 reviews
10/10
Outstanding
Posted on Oct 1, 2026
We chose a river view room, and the bay window offered a lovely spot to enjoy the night scenery. It was also a pleasant walk to the Bund, where we could take in the street views. The hotel's front desk and concierge staff were very warm and attentive. My child was especially delighted with the small gift from the front desk lady, saying they'd want to stay at this hotel again next time we visit Shanghai! 🏨
Original textTranslated by Google
Response from Property: Thank you so much for your warm and wonderful feedback! 🏨 We were delighted that you chose the river view room. The bay window offered an immersive view of the dazzling city lights, and a leisurely stroll to the Bund allowed you to experience the romantic streetscape of Shanghai, adding a wonderful touch to your trip. We were also especially happy that your child received a small gift from the front desk, a delightful surprise that made them remember our hotel and say they would stay here again next time they visit Shanghai. Our staff at the front desk and concierge team always strive to provide not only excellent basic service but also fun and joy for families with young children. We will continue to refine our service details to ensure a happy travel experience for every guest, young and old. We look forward to your family's return to Shanghai to enjoy the breathtaking night view once more. Wishing you and your family joy and all the best!
Guest User
Superior Double Room
Stayed in Aug 2026
Couple
1 reviews
10/10
Outstanding
Posted on Sep 29, 2026
The hotel enjoys an excellent location. It’s a 5 minute walk to the busting Nanjing Road Pedestrian street. Metro lines 2 and 10 are nearby, offering easy access to railway stations and the airport. You can also take the Subway to Yu garden and Lujiazui. The room boasts stunning night views, overlooking the river, the oriental pearl tower and the prosperous skyline of the financial district. ❤️
Response from Property: 非常感謝您充滿喜愛的點評❤️,很高興酒店的地理位置與迷人夜景給您留下了美好的旅行記憶。酒店步行5分鐘就能抵達熱鬧繁華的南京路步行街,緊鄰地鐵2號線、10號線,去往火車站、機場交通通達,搭乘地鐵也可以輕鬆打卡豫園、陸家嘴等上海熱門地標,極大方便了各位遊客的出行。入住客房便可俯瞰江面,將東方明珠與金融區璀璨的城市天際夜景盡收眼底,沉浸式感受上海獨有的都市魅力。我們會持續做好客房維護與對客服務,用心守護每一位賓客的入住體驗。由衷期盼您下次來到上海,再次前來感受這份絢爛夜景,祝您一切順遂!前廳部經理 Shirley Yu
Guest User
Little Yellow Duck Slide Tent House
Stayed in Aug 2026
Family
5 reviews
10/10
Outstanding
Posted on Sep 24, 2026
The hotel boasts an excellent location, just 300 meters from Nanjing East Road Metro Station. It's incredibly convenient to take Metro Line 2 or Line 10 to the railway station and the airport. This time, we stayed in the Little Bumblebee Slide Tent room, which came with its own slide – my child absolutely loved it! 💕 The room design was very playful and child-friendly, and our overall stay was fantastic. It's definitely my top choice for traveling with kids; I highly recommend it! The staff were all incredibly friendly and helpful too, always offering assistance with our luggage.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing the Shanghai PuYan Hotel on the Bund, and we appreciate your heartfelt review! 💕 The hotel is only 300 meters from Nanjing East Road Metro Station, with easy access to the train station and major airports via Metro Lines 2 and 10. Traveling with children is hassle-free, allowing more time for play. We were delighted that the Little Bumblebee Slide Tent brought so much joy to the children. The whimsical themed decorations and dedicated slide were designed to create a fun and unique travel experience for families. Thank you for your positive feedback on our staff. Our concierge team proactively assisted with luggage, easing the burden on families – a small but essential gesture. We are honored to have been your top choice for your family trip, and your strong recommendation is our greatest encouragement. We will continue to maintain our family-themed rooms and refine our service details. We look forward to welcoming you and your children back to the Shanghai PuYan Hotel on the Bund. Wishing you and your family happiness and all the best!
Mich Shan
Deluxe Queen Room
Stayed in Aug 2026
Family
1 reviews
10/10
Outstanding
Posted on Sep 28, 2026
I stayed in the Suite room, the Hotel and Joyce, a fantastic location with beautiful night views from the Room. It is just 300 m away from Ling EAST Road pedestrian Street. The hotel also provides free, self service, laundry room and drink for the guest. I had a wonderful stay here it is really convenient for a sightseeing in in Shanghai and I would highly recommend this hotel.💖💖🌇🌇
Response from Property: 非常感謝您的暖心好評💖🌇,很高興本次入住套房的體驗能夠給您留下如此美好的回憶。酒店得天獨厚的地理位置,距離步行街僅300米,出行遊玩十分順暢,非常適合來上海觀光旅行,省去不少路途奔波。也由衷開心您可以在房間裏欣賞到迷人的城市夜景,萬家燈火的都市風光為旅途增添不少浪漫色彩。免費自助洗衣房與飲品,是我們專為出行旅客準備的便民配套,希望可以為大家的行程帶來更多便利與舒適。我們始終希望遠道而來的每一位賓客,結束一天的城市遊覽之後,回到酒店可以放鬆身心,度過愜意的休憩時光。十分感謝您願意將酒店推薦給更多來上海遊玩的朋友,我們會持續維護好客房環境與各項配套服務,用心做好服務細節。期待您下一次到訪上海,再次回來入住,祝您生活愉快!
Journeywithfit
Guestroom - River-View (Double bed)
Stayed in Aug 2026
Family
17 reviews
10/10
Outstanding
Posted on Sep 25, 2026
I chose this hotel for my trip to Shanghai, and it's super convenient for getting around, being close to the Bund. The staff are really friendly and helpful, and the room was spotless. The doorman even helped with my luggage. Plus, you can see the Oriental Pearl Tower from the room, which is perfect for a Shanghai visit. I'd definitely recommend this hotel! 👌
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at the PuYan Shanghai on the Bund and for sharing your experience. We are delighted to know that you found the Bund location convenient, the staff provided warm and attentive service, and the room was clean and comfortable. The view of the Oriental Pearl Tower from your room, which you mentioned, added a unique perspective to your Shanghai trip. We will continue to provide meticulous service and higher quality standards to offer every guest an unforgettable stay. We look forward to your next visit, where you can continue to experience the charm of the Bund and PuYan's dedication.