Atour Hotel (Shanghai Hongkou Dabaishu)

Atour Hotel (Shanghai Hongkou Dabaishu) Reviews

Atour Hotel (Shanghai Hongkou Dabaishu)

Shanghai Foreign Service Building, No. 1000 Quyang Road, Hongkou District, Shanghai, ChinaView hotel details
Atour Hotel (Shanghai Hongkou Dabaishu)
Atour Hotel (Shanghai Hongkou Dabaishu)Atour Hotel (Shanghai Hongkou Dabaishu)Atour Hotel (Shanghai Hongkou Dabaishu)
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Guest Reviews of Atour Hotel (Shanghai Hongkou Dabaishu)

9.4/10
Outstanding
2494 reviews
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(2494)
Positive reviews(2452)
Reviews with photos/video(474)
Delicious breakfast(339)
Large rooms(240)
Easy to get around(174)
Friendly front desk staff(157)
Would stay again(76)
Perfect for business trips(66)
Awesome gym(50)
Close to metro(48)
Negative reviews(42)
Guest User
Superior 2-bed Room
Stayed in Jun 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jul 15, 2026
The cleaning staff were thorough and meticulous, arranging items neatly. The security system was reliable, and the hot water came quickly with good pressure. It's a great choice for a short trip!
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇上海五角場大柏樹亞朵酒店並分享細緻的入住感受。得知您對保潔人員認真細緻的服務、客房物品的規整擺放、門禁系統的安全性,以及熱水出水速度與水壓表現均感到滿意,我們深感欣慰。您的認可也是對我們服務品質的充分肯定。能夠為您的短途出行提供便捷舒適的入住體驗,我們倍感榮幸,誠摯期待您的再次光臨。
Guest User
Superior Queen Room
Stayed in Jun 2026
Couple
6 reviews
10/10
Outstanding
Posted on Jul 15, 2026
Extremely convenient for dining and shopping. The room was spotless, not a spec of dust anywhere. The pillows were just the right height, ensuring a great night's sleep. Overall, an excellent experience!
Original textTranslated by Google
Response from Property: 親愛的朵友您好吖,感謝您百忙之中給予的點評,車水馬龍的世界裏,與您不期而遇,未來的日子裏期待與您的再次相逢,祝萬事如意喲
Kelly zou
Superior Queen Room
Stayed in Jun 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Jul 15, 2026
The decor is simple yet elegant, and the layout is well-designed, feeling spacious rather than cramped. The location is convenient, and the service is polite and discreet. Overall, the value for money far exceeds other hotels in the same price range!
Original textTranslated by Google
Response from Property: 親愛的客人,您好!非常感謝您選擇入住上海五角場大柏樹亞朵酒店,並用心分享這樣細緻又暖心的評價。看到您喜歡我們簡約大氣的裝修風格、合理舒展的空間佈局,也認可酒店便利的位置與有分寸的服務方式,我們心裏特別開心。尤其是您對性價比的肯定,更是對我們莫大的鼓勵。我們會繼續把這份用心融入每一次接待之中,期待在不久的下次旅途中,繼續為您帶來舒適又安心的入住體驗。
Anonymous User
Superior 2-bed Room
Stayed in Jun 2026
Business traveler
3 reviews
10/10
Outstanding
Posted on Jul 3, 2026
The lobby is elegant and has a great ambiance. The guest rooms offer plenty of storage space, and the air conditioning works perfectly for both cooling and heating. The water pressure in the shower is stable. Overall, everything was excellent!
Original textTranslated by Google
Response from Property: Thank you for your kind review! We are always dedicated to perfecting our environment and every detail, striving to provide every guest with a high-quality, value-for-money experience through attentive service. Your recognition is our greatest motivation, and we look forward to your next visit!
Guest User
Superior Queen Room
Stayed in May 2026
Couple
39 reviews
6.5/10
Posted on Jun 24, 2026
Upon checking in, there was a strong plastic smell, especially after getting off the elevator. The shower drain was slow, and the toilet had a very strong urine odor. I had to use the showerhead to rinse it myself before it got a bit better. Since I had already checked in, I didn't want to bother asking for it to be cleaned or changing rooms. The air conditioning was freezing, way too cold. The surroundings were quite poor, with nothing within walking distance. The gym was barely adequate, and I didn't see any staff cleaning it. Breakfast was mediocre, but the front desk staff and cleaning ladies were all very enthusiastic and prompt with their service.
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6/8
Response from Property: Hello, we are very sorry that the numerous issues with the guest rooms and public areas affected your stay! We have arranged for engineering work and a comprehensive inspection and rectification of the elevator odor, bathroom drainage and odor, poor air conditioning temperature control, and inadequate cleaning of the gym. We will also strengthen daily disinfection and ventilation. In addition, we will improve the surrounding travel information and continue to optimize the breakfast selection. Thank you very much for your positive feedback on the front desk and housekeeping services, and thank you for your objective and honest feedback that prompted us to improve. We will optimize the hotel environment and facilities as soon as possible, and look forward to providing you with a comfortable stay next time.
Guest User
Superior Queen Room
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 27, 2026
The room was spacious and well-lit, the bedding was soft and comfortable, and the location was excellent. Overall, it was a fantastic stay!
Original textTranslated by Google
Response from Property: “有朋自遠方來,不亦悦乎。”中國素有禮儀之邦之稱謂,而茶文化其實就是中國文化中不可或缺的一部分。茶聖陸羽説:“茶之為飲,發乎神農氏。”由此可見奉茶自古以來便是中國人好客的傳統美德之一,感謝您對我們的好評及肯定,初次相遇,以後還請多多關照^_^。
Anonymous User
Superior 2-bed Room
Stayed in Mar 2026
Other
62 reviews
7.5/10
Posted on Apr 20, 2026
This Atour hotel reportedly delisted itself from the app for renovations, which meant I couldn't use my membership benefits. The service was decent, but the room no longer had a mini-fridge, and while there was a bay window tea table, there were no tea sets. I usually choose Atour for its cleanliness and tidiness, but there were hairs in the bathtub, and even though I never use it for bathing, it was still a bit off-putting to see. Other bathroom facilities were also quite old and definitely due for a renovation. The only highlight was the breakfast; the food was delicious, and the staff were all very friendly.
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6/11
Response from Property: Thank you for your honest feedback and understanding! We sincerely apologize for any inconvenience caused by the store's renovation and temporary platform adjustments. The lack of attention to hygiene, outdated bathroom fixtures, and insufficient tea sets and mini-fridges were our oversights, and we have taken serious corrective action and strengthened room inspections. We are very grateful for your recognition of our breakfast quality and staff service. We will comprehensively renovate our facilities, improve room amenities, and diligently manage hygiene to live up to your expectations of Atour's cleanliness.
Guest User
Superior 2-bed Room
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 2, 2026
The amenities are complete and abundant, with a gym available if you want to work out. The view outside the window is great, and the front desk service is warm and attentive. Overall, the experience was very comfortable! Highly recommended 👍
Original textTranslated by Google
Response from Property: 親愛的朵友,最好的旅行就是在就是在朵兒這裏總會遇到不期而遇的温暖,而在千萬人之中,沒有早一步,也沒有晚一步,朵兒慶幸遇見您,春風萬里不如一張您滿意的笑臉,期待您下次的到來能體驗到更多的驚喜.
TELMEN ALTANSUKH
Superior Queen Room
Stayed in Mar 2026
Family
5 reviews
8.5/10
Very good
Posted on Apr 23, 2026
Very good breakfast room is spacius and clean Service is excellent but fornt desk is not speaking English well but its good hotel for us 4
Response from Property: 感謝您對我們的選擇及肯定,更感謝您對我們的點評,朵朵一直在努力變得更好,衹為能更好地服務於您,下次朵兒爭取拿到您的滿分好評,好期待與您的再次重逢~
Guest User
Guestroom (Double Bed)
Stayed in Mar 2026
Business traveler
16 reviews
10/10
Outstanding
Posted on Apr 15, 2026
Absolutely love the cultural vibe at Atour! Every branch has a library and photography exhibition, making it super artsy. There are books everywhere you can just pick up, and quiet reading spaces that help calm your restless mind. Each room even has a bedside book, showing thoughtful design. The overall style is simple yet elegant, warm and comfortable. It's not just a hotel stay; it's an experience of quality time. A must-stay for book lovers!
Original textTranslated by Google
Response from Property: Oh my goodness! Such a comprehensive and detailed review from you, sir/madam! It's easy for others to become suspicious; they might even think you're a shill! Sending you a big kiss! I'm so proud to have a guest like you at my home! I really, really look forward to your "homecoming" soon~ Missing you~
Guest User
Superior Queen Room
Stayed in Mar 2026
Couple
3 reviews
10/10
Outstanding
Posted on Apr 15, 2026
As a clean freak, I'm super impressed with Atour's hygiene! The room, bathroom, and common areas were all spotlessly clean. All amenities were thoroughly sanitized, and the disposable items were individually packaged. The bedding was pristine white, skin-friendly, and free from any strange smells or stains. The washroom was designed with a wet and dry separation, the hot water was consistent, and the anti-slip and cleaning details were meticulously handled. It felt safe and healthy to stay here. For anyone with high hygiene standards, I highly recommend this place!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing Atour Hotel and giving us a perfect review! We're delighted that you had a comfortable and worry-free stay. Your recognition and affirmation are a great encouragement to Atour Hotel. Please remember to come back and visit us often!
Guest User
Superior 2-bed Room
Stayed in Mar 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on Apr 9, 2026
I always feel at ease staying at Atour! The front desk staff are warm and polite, and check-in is quick. The room is clean and tidy, and the bedding is super comfortable – I slept soundly all night. The breakfast is plentiful, and they even offer hot porridge late at night. So many thoughtful details, it's my top choice for business trips and travel!
Original textTranslated by Google
Response from Property: Oh my goodness! Such a comprehensive and detailed review from you, sir/madam! It's easy for others to become suspicious; they might even think you're a shill! Sending you a big kiss! I'm so proud to have a guest like you at my home! I really, really look forward to you "coming home" soon~ Missing you~
Zuichangbuaidedarenya
Superior 2-bed Room
Stayed in Mar 2026
Business traveler
4 reviews
10/10
Outstanding
Posted on Apr 3, 2026
Full marks! The service was patient and attentive. The room came with complimentary bottled water, tea, and even some snacks. The air conditioning cooled down quickly and was quiet. Overall, a great experience, and I'll definitely be back!
Original textTranslated by Google
Response from Property: Dodo thanks you for your stay. Atour is dedicated to serving every guest. We want to provide the best experience, the thoughtfulness and care of friends, so you won't feel lonely even in an unfamiliar city. Thank you for your support; Dodo is very touched. Wishing you a pleasant life! Let's have another beautiful encounter together, see you there!
Guest User
Superior 2-bed Room
Stayed in Mar 2026
Business traveler
17 reviews
10/10
Outstanding
Posted on Apr 2, 2026
Choosing the right hotel is so important! The facilities are comprehensive, and the bathroom's wet and dry separation design is a thoughtful touch. Transportation nearby is smooth, and the parking is excellent. The soundproofing is fantastic, making it quiet and cozy. The service staff are attentive and meticulous, offering a superb experience. Highly recommended! Late-night congee was a welcome surprise! #GotMyCongee
Original textTranslated by Google
Response from Property: A gentle smile, a satisfied comment, like a summer breeze, gives Duo'er hope and motivation, carrying Duo'er's tireless patience and expectations for you. Thank you for your praise and support, and thank you for accompanying us all the way!
IVYSEAN
Superior Queen Room
Stayed in Feb 2026
Solo traveler
34 reviews
9.7/10
Amazing
Posted on Mar 6, 2026
The room's amenities really need an update. I honestly laughed when I saw the bedside lamp. The hotel is close to an elevated road, but the soundproofing is excellent; you can barely hear anything. They gave me a non-standard room type, but the design was quite comfortable.
Original textTranslated by Google
Response from Property: We sincerely apologize that the room facilities did not meet your expectations, causing you a negative experience. We have immediately noted this and will arrange for improvement and updates as soon as possible. We also greatly appreciate your recognition of the hotel's soundproofing and room design; we are gratified to provide you with a quiet and comfortable stay. Every suggestion you make motivates us to improve, and we look forward to providing you with an even better experience next time. We wish you a pleasant stay!