Guest Reviews of HanTing Hotel (Shanghai Qibao Subway Station)
9.4/10
Outstanding
1120 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(1120)
Positive reviews(1087)
Reviews with photos/video(174)
Easy to get around(172)
Close to metro(96)
Friendly front desk staff(92)
Delicious breakfast(61)
Average sound insulation(45)
Convenient for shopping(38)
Perfect for business trips(20)
Excellent TV(3)
Negative reviews(33)
Guest User
Queen Room
Stayed in Dec 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 3, 2026
The service was very attentive, the environment was clean, and the experience was great. It was excellent, and they even provided breakfast and coffee 🥰🥰🥰
Original textTranslated by Google
Response from Property: One word of affirmation: Our lives are enriched by your presence. Hanting thanks you for choosing us, is grateful for your company, and wishes you a happy life.
Guest User
Queen Room
Stayed in Feb 2026
Solo traveler
3 review
9.0/10
Great
Posted on Mar 15, 2026
Great location just outside the metro exit. Room was normal with a good shower. Normal Asian breakfast. The staff was very helpful with an issue I had not related to the hotel
Response from Property: 這個世界最幸福的事,莫過於有人想您念您,發自內心的牽過您,而小漢就是致力與您成為幸福中最幸福的人,期待與您再次遇見
Guest User
Queen Room
Stayed in Sep 2025
Couple
14 review
9.0/10
Great
Posted on Nov 2, 2025
This is our 3rd time stay in here. Very convenient Lo cation straight above exit 1 of the line 9 subway which can take us to anywhere in SH. Breakfast is pretty satisfied.
Response from Property: Ten miles of spring breeze as you on the Hanting of a praise, thank you for your support along the way, look forward to your next visit Oh!
Guest User
Queen Room
Stayed in Mar 2025
Family
17 review
10/10
Outstanding
Posted on Apr 21, 2025
Very near to subway n there are a lot of Resturant around like 3rd Warehouse, 和记 and a lot more.
Response from Property: 所有的喜悦,源於您的滿意,您笑着離開,我便足矣。衹待花開,與愛相擁,隔一座城的思念,期待您的再次歸來~
M Leong
Superior Queen Room
Stayed in Mar 2025
Solo traveler
41 review
5.5/10
Posted on Apr 17, 2025
This has to be one of the worst Hanting hotel. First problem is Trip.com did not accurately state the room type that I booked is actually internal window (facing corridor - absolutely no privacy and lack of natural light and ventilation). Next problem is the bathroom so pooly designed that the shower water will spilled out and wet the entire bathroom floor. 3rd problem is you can smell smoking stench along the corridor and it spills into your room as well. If you are sensitive to these things, best to avoid staying in this hotel.
Response from Property: Dear guest, I am very sorry to bring you such a bad stay experience. Regarding the privacy of the windows, the rooms are equipped with blackout curtains. The bathroom has a odor-proof floor drain installed at the bathroom drain, so the water is draining slowly. Regarding the smoke smell in the corridor, we have strengthened inspections to deal with the odor. If you have any subsequent questions, you can call the front desk. You are also welcome to supervise the experience again. We will do our best to make up for the shortcomings.
Anonymous User
Queen Room
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 27, 2025
Very good location, hotel is in the 5th floor, train station is just down stairs, there is a mall in the opposite of the road/hotel and lots of shops and food to buy.
Response from Property: Thank you very much for your thoughtful review. Your affirmation is the greatest motivation for us to move forward. Xiaohan will continue to wholeheartedly welcome your visit every time with the best service and the best products🌹
Camilynn
Superior Queen Room
Stayed in Mar 2025
Couple
7 review
8.0/10
Very good
Posted on Apr 28, 2025
We had a pleasant stay overall. The front desk staff was very friendly and provided excellent service throughout our visit. However, the main downside was the karaoke club located downstairs—it was extremely loud at night and made it difficult to sleep. The front desk could only offer us earplugs, which helped a little. This should really be mentioned in the hotel description to make future guests aware.
Response from Property: 尊敬的賓客,感謝您對酒店的點評,對於您在酒店本次入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要。我們會將其分發至相關部門以提高服務質量。若您下次至此,希望您能再次預訂本酒店,給我們應該機會來跟您道歉。期待您再次光臨!
迪米
Queen Room
Stayed in Aug 2024
Business traveler
17 review
10/10
Outstanding
Posted on Sep 22, 2024
A very nice, clean and tidy, amazing hotel on the 5th floor. It is very close, like across the street close, to an enormous mall where you can buy groceries, shop expensive watches, eat at the various restaurants. You can also train at the fantastic gym on B1.
The hotel has an awesome laundry with washing machine and dryer, there is a coffee machine at the front desk and also a shared small fridge. Last but not least, the line 9 subway entrance is just on the front door, so you can get anywhere in SH without even getting wet on o rainy day.
I will most definitely come back for sure!
Response from Property: 簡單的話語已深深的温暖了小漢,感恩有您,歡迎您常來!
Guest User
Queen Room
Stayed in Dec 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 20, 2025
Front desk is really helpful and try to get your best room according to your needs, room is clean with everything you need, breakfast is really nice packed all kinds of different carbons and some vegetables. There is a kitchen ktv in lower floor.
Response from Property: 人來人往,聚散的匆忙,而小漢還是期待,等待您的到來!
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Solo traveler
10 review
8.0/10
Very good
Posted on Sep 30, 2024
Receptionist was friendly and nice. Location was great right by the line 9. There are two or three malls nearby.
However, the room I got was ok. The floor was sticky n stained. Wallpaper is piling. AC was quite noisy at night.
Response from Property: 感謝您對我們服務的認可,房間如果有任何問題,您都可以隨時告知前台,前台24小時有人值班,歡迎您下次再次光臨🌹
hoongmh
Queen Room
Stayed in Mar 2024
Couple
12 review
10/10
Outstanding
Posted on Jul 15, 2024
Breakfast: good chinese breakfast, lots of choice. Room: clean and spacious. Location: near shopping, near mrt. Staff: friendly and polite. Others: able to wash our clothes (foc) was indeed a bonus. Overall: pleasant stay.
Response from Property: 最美好的事情,就是您來過,最期待的事情就是下次還能遇見您~
Mario.M2
Queen Room
Stayed in Nov 2023
Business traveler
10 review
7.5/10
Posted on Dec 26, 2023
Great location if you have business near Honqiao airport… clean, but the walls are so thin, and theres a KTV on same building, so not so easy to sleep.
Response from Property: Sorry for not being able to give you a quiet stay. We are deeply sorry for the inconvenience this time has caused you. You can call the front desk after making your next reservation. We will definitely help you reserve a quiet room. At the same time, the hotel front desk is also equipped with soundproof earplugs. If necessary, just call the front desk. Finally, we hope you can give us a chance and look forward to your visit again!
Guest User
Queen Room
Stayed in Oct 2023
Business traveler
111 review
9.0/10
Great
Posted on Nov 24, 2023
not sure if is a kind of rip off. Is written parking on site is 24 cny per day. When checking out they did a procedure to get me 48 cny off for my 2 days of stay.
In going out the parking guard showed me the fee was 96 cny, so double what reported. And 48 cny refunded by the hotel, 48 cny I had to pay.
So seems not right.
Response from Property: The sun is just right and the breeze is not dry. I hope you will be accompanied by Xiaohan every time you travel.
Guest User
Queen Room
Stayed in Sep 2024
Business traveler
2 review
10/10
Outstanding
Posted on Oct 17, 2024
Good good good good good
Response from Property: 幸福是沒有聲音的,是一抹微笑,是一絲惦念,是一句您對我們讚許。
Guest User
Queen Room
Stayed in Mar 2024
Solo traveler
156 review
10/10
Outstanding
Posted on Apr 16, 2024
Good place, but the room smells like smoking.
Response from Property: Hee hee, seeing the guest officer's affirmation, Xiao Han is very grateful. Being able to help every customer is what Xiao Han has been doing. We do things with a 100% attitude, just to serve every customer well. ~~