Sushi Light Luxury Hotel (Shanghai Kangqiao Yunan Road Branch) Reviews

Response from Property: Dear Guest, thank you so much for your perfect review! We are delighted that you enjoyed the convenient and fun service of our intelligent food delivery robot, and we are also honored that our comfortable lobby, luggage storage, parcel collection, and private parking facilities made your stay easier. We are always committed to providing thoughtful and attentive service to every guest, and we look forward to your next visit. We are dedicated to providing you with an even more comfortable stay!

Response from Property: Dear Guest, we are deeply sorry for the unpleasant experience you had during your stay, especially regarding the inconvenience and discomfort caused by the hygiene issues. We feel extremely remorseful. We have immediately and seriously investigated your feedback regarding the incomplete cleaning of the floors and walls, and the presence of insects. We will immediately implement a comprehensive overhaul of our room cleaning procedures, strengthen deep disinfection and hygiene inspections, and prevent such incidents from recurring. Thank you for your positive feedback on the front desk service, and thank you for your candid feedback on shortcomings such as the location; these will be important areas for our future improvements. We apologize again for affecting your stay. If you wish, please feel free to contact the hotel front desk at any time. We hope to have the opportunity to make amends for this oversight. We wish you a pleasant stay.

Response from Property: Dear Guest, thank you so much for your high praise! Our team is always committed to providing meticulous service to every guest, making you feel at home during your stay. We are incredibly honored and look forward to your next visit. We are determined to create an even more unforgettable experience for you!

Response from Property: Thank you for your thoughtful review! We are so happy to see that you are very satisfied with the cleanliness, ventilation, and comfort of the room, as well as the convenience of the surrounding area. Your appreciation and recommendation are our greatest encouragement, and we would love to welcome you back anytime. We look forward to seeing you again and wish you a pleasant stay!

Response from Property: Thank you for your recognition and positive feedback! We are delighted that our service and environment satisfied you. Your affirmation is our greatest motivation. We will continue to pay attention to every detail and look forward to your next visit. Wishing you a happy life!

Response from Property: Dear Guest, we are deeply sorry that your stay was such a poor experience. We have immediately forwarded your feedback regarding the soundproofing, windows, shower, and cleanliness issues to our housekeeping and engineering departments. The room will undergo a thorough inspection and repair, and we will also enhance the deep cleaning and inspection of the entire room to prevent such problems from recurring. We understand your disappointment and will take our shortcomings seriously and make improvements. We hope to regain your trust in the future with truly satisfactory service.

Response from Property: Dear Guest, thank you so much for your high praise! Our team is always committed to providing meticulous service to every guest, making you feel at home during your stay. We are incredibly honored and look forward to your next visit. We are determined to create an even more unforgettable experience for you!

Response from Property: Dear Guest, Thank you so much for your recognition and positive review of our Comfort Luxury Hotel! ✨ We are delighted that you enjoyed our clean and tidy rooms, the thoughtfully designed separate wet and dry bathrooms, and our efficient and warm service. We will continue to optimize our smart delivery and parking services, and we look forward to your next visit. Have a wonderful time!

Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and for taking the time to share your detailed and delightful experience! Your satisfaction is our greatest motivation, and our entire team is honored and encouraged to read your review. We are deeply gratified to learn that you felt our attention to detail from the moment you arrived. From the warm welcome from the security guard to the subtle aroma of tea in the lobby that left a lasting impression, these are all part of our efforts to create a "home away from home" first impression for every guest. We are delighted that the front desk staff upgraded your room to make your stay even more enjoyable, which is a small token of our appreciation for every guest who chooses us. Your positive feedback on the room's cleanliness, facilities, and security is a great recognition for us. In a bustling city like Shanghai, we understand the importance of a clean and tidy environment and a safe and private space for our guests, so we always prioritize hygiene and safety in our management. The projector in the room, the river view from the window, and the convenient surrounding amenities are all ways we hope to add comfort and convenience to your trip. What makes us happiest is that you consider us the ideal choice for your Disney trip and are willing to recommend us to your friends. This is not only the highest praise for our service but also our motivation to keep moving forward. We look forward to your next visit and will continue to provide you and your friends and family with even warmer and more attentive service! Wishing you a happy life and a pleasant journey!

Response from Property: Dear Guest, thank you so much for your high praise! Our team is always committed to providing meticulous service to every guest, making you feel at home during your stay. We are incredibly honored and look forward to your next visit. We are determined to create an even more unforgettable experience for you!

Response from Property: Dear Guest, thank you so much for choosing to stay and sharing your honest experience. We sincerely apologize that your stay was not satisfactory. While the hotel is located in a bustling commercial area, providing convenient access, we were unable to adequately provide parking. The room and bathroom space, as well as the absence of breakfast, also caused you inconvenience. We have carefully noted these issues. Going forward, we will actively optimize parking management and address room-related issues to strive for a more comfortable stay for every guest. We look forward to the opportunity to serve you again and make up for this shortcoming.

Response from Property: Dear guest, thank you so much for your thoughtful review! ✨We're so happy that you fell in love with our newly renovated hotel at first sight! Providing you with a washing machine and a smart food delivery robot is our way of making your stay more convenient and comfortable. The projector adds a wonderful ambiance, helping you relax and enjoy your stay. Seeing you say "Great value for money, I love it!" makes all our efforts worthwhile! We look forward to your next visit and bringing you even more surprises! ❤️

Response from Property: Thank you for your kind review! I'm so happy that the cleanliness received such high praise from you~ The room wasn't big, but the projector was perfect for creating a personalized atmosphere, and the free parking was a godsend for those driving! Looking forward to your next visit to unlock even more surprises!

Response from Property: We are delighted by your patronage! Thank you for your positive feedback on the hotel lobby atmosphere, attention to detail, and service. Our convenient location and attentive service are designed to provide you with a comfortable experience. We sincerely look forward to your next stay!