Grand Hotel Shangrao Shanglv

My stay at Shanglv Junlan during the Spring Festival was excellent, a perfect five-star experience! The breakfast was plentiful and delicious, featuring local specialties – I was incredibly satisfied. The rooms were clean, spacious, bright, and offered fantastic views – a very comfortable stay. The service was warm and professional; they even provided complimentary fruit – such thoughtful touches! I'll definitely be back!

This was the most satisfying hotel I stayed at during the Spring Festival. The breakfast was plentiful and delicious, with plenty of local specialties. My room on the 19th floor was spacious, bright, and had a great view, ensuring a high quality of rest. The service was warm and attentive, especially since they thoughtfully provided complimentary beef noodles for those who checked in at 10 PM – a truly heartwarming gesture.

I was extremely satisfied with my stay at Junlan Hotel during the Chinese New Year. The festive atmosphere was wonderful, the rooms were clean, tidy, comfortable, and reassuring, the service was warm and attentive, and the hotel management was standardized and orderly. The service was truly thoughtful and professional! [Thumbs up][Thumbs up]

I came here on a business trip and saw this place online; it looked nice, and it was indeed quite good. The breakfast was also plentiful, and the receptionist, Xiao Gu, was very helpful and attentive! It will definitely be one of my top choices next time.

Very satisfied. The front desk staff were very friendly. They provided a free breakfast for my child, and the location was very convenient with free parking. However, the housekeeping staff were unfriendly; they were reluctant to clean the room when I asked them to.

I've stayed at many Junlan hotels, and this one had the worst experience. Check-in was a bit late, and while I understand the front desk staff were tired after a long day and not very friendly, I asked which floor the laundry room was on. They told me it was closed during the National Day holiday and charged extra on other days. They should clearly state these special rules on the booking page. Secondly, shouldn't the service industry consider the needs of guests? With a family of three's clothes piled up in this heat, was it a mistake for me to choose to travel during the holiday? Upon entering the room, the bathroom and shower floor tiles were clearly broken. I called room service to come and check, and the lady there casually replied: "It's okay, it doesn't affect use, as long as you can shower." I'm speechless. I booked a five-star hotel for a comfortable trip, and now I have to deal with facilities problems? Finally, I insisted on changing rooms. I clearly heard the cleaning lady say "room XXXX" on the walkie-talkie, but she wouldn't bring it, saying the front desk would contact me immediately. After waiting 15 minutes without anyone contacting me, I had to contact the front desk myself, then wait for the robot to deliver the key card. It took a full 30 minutes to finally check in. Even though there was hair on the bed, she was unhappy about the hassle. I've encountered similar facility issues at other hotels before, and the solutions were either a room upgrade or complimentary breakfast. This hotel simply has no service awareness whatsoever. The next day, I stayed at the Junlan Hotel in Jinhua, Zhejiang. They added me on WeChat a day in advance, and responded to any questions within 3 minutes. Knowing we were checking in at night, they even reserved a satisfactory room for us in advance based on our needs. When the front desk saw we were a family of three, they immediately offered to provide breakfast for two days. It truly proves the saying "no comparison, no harm." Why should customers accept price increases during holidays, and accept reduced service and poor cleaning?

The service was excellent; the hospitality was warm and genuine, a welcome touch from people from my hometown.

This stay was fantastic! The hotel has a convenient location and an elegant lobby. The rooms are spacious and bright, with comfortable mattresses and new, smart facilities. The bathroom has a separate shower and toilet, and plenty of hot water. The front desk staff were friendly and professional, and room service was prompt. The breakfast was varied and delicious. Overall, it offers excellent value for money and is perfect for both business and leisure travel. Highly recommended, I'll definitely choose this hotel again!

A hidden gem hotel I found while on a business trip! The room had a spacious work desk and eye-friendly lighting, and the high-speed Wi-Fi was smooth and uninterrupted throughout, making work incredibly easy. The subway station is right downstairs, making commuting to the business district super convenient. Breakfast included freshly ground coffee and light meals, so you could quickly grab a bite and head out the door. The entire hotel was quiet and clean – a no-brainer for business travelers!