I had such a wonderful stay at Lisiman in Shangri-La, and honestly, it was much more than just a hotel stay.
Even before my arrival, the Lisiman team had already created a dedicated WeChat housekeeping group and assigned me a one-to-one butler, Maike, to assist me with anything I needed throughout my stay. As someone travelling solo in China who basically only knew how to say “ni hao” and “xie xie,” this was incredibly helpful! 😆 The language barrier was never really an issue because whenever I needed something, I could simply send a message in the WeChat group and Maike would help or bring it over.
The other housekeepers in the group were equally attentive. Alan, Maike would send reminders for breakfast, remind me to collect the complimentary soup, and make sure I didn’t miss the little experiences and benefits included with my stay. I was actually surprised by how many complimentary treats and services were included with the booking, together with the photoshoot. These thoughtful extras really added value and made me feel very well taken care of throughout my stay.
Upon arrival, my room was randomly assigned among the cabin rooms and wasn’t the particular cabin with the wooden gate that I had been hoping for. Nevertheless, the room was beautiful and the view was already superb. I mentioned my preference to Maike, and this became one of the highlights of my stay — I received a complimentary upgrade to exactly the room I wanted! 🥹 I was so happy and genuinely grateful that they took my request seriously and made the effort to accommodate me.
And then there is the location itself — absolutely breathtaking. Waking up surrounded by mountains and vast green grassland felt almost unreal. You don’t even need to rush out sightseeing because there is already so much to enjoy around the property. You can feed the animals, wander around the grassland, take beautiful photos, or simply sit and enjoy the scenery. There is also a lovely cabin café where you can relax while taking in the surroundings.
What impressed me most was how Lisiman combines beautiful accommodation and incredible scenery with genuinely attentive hospitality. The team doesn’t just provide a room; they make sure you are comfortable and actually get to enjoy everything included in your stay.
For an international solo traveller who speaks very little Chinese, I felt very comfortable and well looked after here. Thank you especially to Maike and all the housekeepers for making everything so easy for me.
My only regret is that I stayed for just one night. I definitely should have stayed longer. ❤️ If I return to Shangri-La, Lisiman will absolutely be somewhere I would love to stay again.
