Guest Reviews of Shangri–La Grassland Crane Valley Inn
9.6/10
Excellent
98 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.5
Service9.8
Cleanliness9.7
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All reviews(98)
Positive reviews(96)
Reviews with photos/video(63)
Delicious breakfast(18)
Friendly staff(9)
Nice sea view(5)
Family activities available(5)
Would stay again(4)
Perfect for kids(3)
Close to beach(3)
Negative reviews(2)
M278142****
Double Bed
Stayed in Jul 2025
Couple
24 review
10/10
Outstanding
Posted on Aug 25, 2025
The room was very spacious, and the bathroom was even larger! The owner was very discreet, quietly going about their work. An extroverted guest would likely have a lot to talk about with them, but I, being more reserved, could only manage a nod and a smile. The hotel's garden was also very charming, and its location is right next to Napahai Lake.
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Response from Property: 謝謝朋友的支持!歡迎有時間再來
Malamaliaodelvxingriji
Huayuan Mountain-View Family Room
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 21, 2025
The location is excellent and super easy to find, with convenient parking right at the entrance. Upon pushing open the wooden gate, the courtyard greets you with a riot of blooming Gesang flowers. Da Bao, their Samoyed, is incredibly friendly and has the most adorably fluffy ears. The backyard is also home to 'Black Cat Detective' and her little ones. From the second-floor terrace, you can spot Napa Lake in the distance, though the thick cloud cover during Shangri-La's rainy season unfortunately obscured any sunrise views. A simple bowl of Cantonese beef offal noodles and a brief, heartfelt chat helped me shed life's daily stresses and find the renewed strength to continue my journey.
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Response from Property: 感謝順德老鄉的支持!很友愛的一家人,歡迎寒假來賞雪煮茶
Lemankids
Premier Family Room
Stayed in Jun 2025
Family
6 review
9.0/10
Great
Posted on Oct 5, 2025
We had a great time in this peaceful and amazing guesthouse. Large room with a view, owners very friendly and helpful, helped us organize our trip, and find an excellent driver to visit further. We loved the dog and the kittens, great food. Normal towels instead of single use would be an improvement, but otherwise great bathroom and overall facility. Would definitely recommend and come back.
6/9
Response from Property: Yes, We will prepare normal towels for you!
320318****
Double Bed
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 26, 2025
This B&B has such a fantastic vibe, I'll definitely make a special trip to come back. The adorable Dabao and his family were all so sweet. It's incredibly quiet, perfect for truly settling in and soaking in the experience.
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Response from Property: 感謝您對本店認可!歡迎隨時光臨!!
M550259****
Special Queen Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 25, 2025
What a wonderfully surprising stay! The guesthouse owner was incredibly welcoming and treated us exceptionally well. Breakfast was hearty and filling, and having cats and dogs around made the place feel so incredibly cozy and homey. We can't wait to come back!
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Response from Property: 這次匆忙!有機會多六兩天!下次帶你們上山!
_WeChat245705****
Double Bed
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 20, 2025
The room was spotless. The hostess was incredibly warm and welcoming, and her cooking was delicious. The view from the viewing platform was especially stunning. Her adopted Samoyed, Dabao, was absolutely adorable. I'll definitely be back!
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Response from Property: 謝謝評論,來了就是朋友,狠期待光臨😄
Fengfengfenghuifeng
Special Queen Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 19, 2025
The guesthouse is perfectly located. From the second-floor balcony, you get panoramic views of Napa Lake. We even took an evening stroll on the grasslands, and the scenery was absolutely breathtaking and so relaxing! The guesthouse has the most adorable cats and dogs! The cats are so sweet and cuddly; I just wanted to pet them all day long o(^▽^)o Breakfast was also incredibly hearty; the owner made sure we were well-fed, haha (Forgot to take photos!)~ If I ever get the chance to visit Shangri-La again, I'll definitely be staying here!
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Response from Property: 謝謝評價,來了就是朋友,歡迎再來😜
M476004****
Special Queen Room
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 18, 2025
The ambiance was comfortable and the room was spotless. Most importantly, the guesthouse owner was incredibly hospitable! They even took us up the mountain to forage for wild mushrooms!
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Response from Property: 謝謝評價,來了就是朋友,期待再次光臨
_WeChat260262****
Special Queen Room
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 18, 2025
Excellent! Superb value for money. The *dalumian* cooked by the proprietress was also pretty good.
Original textTranslated by Google
Response from Property: 謝謝評價,老闆就一吃貨,你們開心是我們的目標
M469274****
Special Queen Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 25, 2025
The views are stunning! The owner was incredibly friendly, and the breakfast was delicious!
Original textTranslated by Google
Response from Property: 你們開心最重要!歡迎下次再來噢!
M53008****
Special Queen Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 10, 2025
The environment was spotlessly clean and incredibly comfortable! The resident cats and dogs were absolutely adorable! The owner's homemade bread for breakfast was simply divine – good enough to open their own bakery! Highly recommend!
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Response from Property: 謝謝小周小哥哥評價肯定,您的滿意是我們的目標😁
M513703****
Special Queen Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 12, 2025
A really cozy guesthouse, situated right in the Napa Lake area. The drive there offered beautiful scenery. It features a lovely little courtyard filled with plants and flowers. The hostess was wonderful, helping us plan our itinerary for the entire trip, making sure we didn't waste money or fall into any tourist traps. They serve food at the guesthouse, and the prices are very reasonable. I highly recommend the hostess's homemade bread – it's absolutely, incredibly delicious!!! Sadly, our time was limited, so we only stayed for two days. Can't wait to go back next time! 🥰
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Response from Property: 謝謝評價,預祝西藏騎行順順利利,回程走滇藏一定要再來玩,準備好麪包等你😜
Gompo
Shangri-La Prairie Scenic Double Bed Room
Stayed in Apr 2025
Couple
3 review
9.0/10
Great
Posted on May 14, 2025
We booked prairie scenic room but the room had no view at all except to the bathroom with a little window. That was disappointing so we talked with the owner who is kind and offered a better room. Yet be aware that the prairie scenic room have no view, so if you wanted a view on the beautiful napa lake and prairie, take the superior room, the only one with a view as far as i understand. However, there is a common place with great view on the lake and horses.
The owner was kind and helpful, she cooked vegetarian meal and offered us eggs. The area of napa tso is great to get off the over touristical , business noisy shangrila and explore ******* area with real natives. Nice nature, birds, herds.
Hotel offer taxi service for cheap to train station.
If you want a room with a view select the superior one. A good memory, nice owner and ******* place.
Om mari peme hung, may all beings have real hapiness and freedom.
Response from Property: 謝謝評價,我們會加倍努力,歡迎再次光臨😁
Little77_
Special Queen Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 25, 2025
Beautiful views and very comfortable.
Original textTranslated by Google
Response from Property: 感謝您對我們民宿的認可!!歡迎下次再見!
Vina Mardiana
Standard 2-bed Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 20, 2025
I had an amazing stay at this accommodation! The room was spotless, and everything was perfectly taken care of. The owner was incredibly helpful, friendly, and went above and beyond to ensure we had a great experience. She recommended renting electric motorcycles, which was a fantastic idea! We loved exploring the area around Shika Mountain and Napalake.
The real highlight, was the adorable furry companion - the big baby stole our hearts!🥹🥰
Response from Property: Thank you for staying, thank you for your evaluation, welcome to see the snow in winter!