夏天爱旅行Summer
October 31, 2025
I have to be honest when reviewing this place. We paid nearly 1,500 RMB for Didi (ride-hailing service) round trip from Lijiang, navigating treacherous mountain roads. The scenery at Old Yaoshan is beautiful, but that's not thanks to this hotel. Our first night was in Room 01. The oxygen machine could only be activated by scanning a QR code on one of their staff's phones. After just a couple of minutes showering, the drain completely blocked, and the water wouldn't go down. I tried to be understanding, given we were in the mountains. However, when we returned from our hike the next afternoon, we opened the door to find the bathroom pipes had burst, and water was everywhere. Luckily, we found it in time, otherwise, all our luggage on the floor would have been soaked, and there was also a risk of electric shock from the underfloor heating – it's truly unimaginable. So, the staff moved us to another room (and the oxygen we had paid for previously was gone). We packed our bags like refugees and left. In the so-called 'other room,' the humidifier inexplicably sprayed water all over the table, and the power strip was soaking wet, posing another unimaginable safety hazard. My boyfriend tried to calm my anger, but all I wanted was a quiet shower. Only after I was soaking wet did I discover there were two bottles of shampoo! Where was the body wash? At that moment, my last shred of understanding and tolerance completely vanished! I feel this hotel has absolutely no experience in hospitality. The owner seems disengaged, the room decor is basic and uninspired, and the bathroom doesn't even have a single hook or shelf. The hangers in the wardrobe were all on the verge of falling off. The hygiene was terrible, and the toilet was incredibly finicky. The hotel industry is so competitive now; if you don't patiently listen to customer feedback, you won't succeed.
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